Queen's Hotel Chitose

3.0 star property
Hotel in Chitose with a sauna and a 24-hour front desk

Choose dates to view prices

Photo gallery for Queen's Hotel Chitose

Front of property - evening/night
1 bedroom, desk, soundproofing, iron/ironing board
1 bedroom, desk, soundproofing, iron/ironing board
Lobby sitting area
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063
  • Aoba Park
    ‪11 min walk‬
  • Chitose Inter Golf Club
    ‪2 min drive‬
  • New Chitose Airport Onsen
    ‪8 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪8 min drive‬

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Room options

Twin Room for 2 people, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Small Double Room for Double Occupancy, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Single Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Double Room for 2 people, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

Queen Double Room for 2 people , Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

Twin Room for 2 people, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Single Room, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Small Double Room for Double Occupancy, Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Chitose

Within a short walk of Aoba Park, Queen's Hotel Chitose is within a mile (2 km) of Chitose Salmon Aquarium. This 153-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Aoba Park - 11 min walk - 0.6 miles
  • Chitose Salmon Aquarium - 14 min walk - 0.8 miles
  • Chitose Inter Golf Club - 2 min drive - 1.5 miles
  • Chitose Outlet Mall Rera - 4 min drive - 2.4 miles
  • New Chitose Airport Onsen - 8 min drive - 4.3 miles

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 8 min walk
  • New Chitose Intl. Airport (CTS) - 10 min drive

Restaurants

  • ‪もりもと - ‬4 min walk
  • ‪海老天 - ‬2 min walk
  • ‪丸亀製麺千歳 - ‬5 min walk
  • ‪さっぽろ桃園千歳駅前店 - ‬4 min walk
  • ‪東亜珈琲館本店 - ‬3 min walk

About this property

Queen's Hotel Chitose

Hotel in Chitose with a sauna and a 24-hour front desk
At Queen's Hotel Chitose, guests have access to a sauna, free WiFi in public areas, and free newspapers. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include laundry facilities, a water dispenser, and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include electric kettles and desks.
Recreational amenities at the hotel include a sauna.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant

Restaurants on site

  • Kitchen Gorilla

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 1100 for adults and JPY 1100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Queen's Chitose
Queen's
Queen's Hotel Chitose Hotel
Queen's Hotel Chitose Chitose
Queen's Hotel Chitose Hotel Chitose

Frequently asked questions

Is free cancellation available at Queen's Hotel Chitose?

Queen's Hotel Chitose offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see around Queen's Hotel Chitose?

This hotel is located in Chitose, a short 14-minute walk from Aoba Park and also 16 minutes on foot from Chitose Salmon Aquarium. You'll also find New Chitose Airport Onsen and Chitose Inter Golf Club within a short drive.

Is parking available on site at Queen's Hotel Chitose?

Yes, self parking is offered for free at the hotel.

Does Queen's Hotel Chitose include a casino on the premises?

No, Queen's Hotel Chitose doesn't have a casino.

Is there an indoor pool at Queen's Hotel Chitose?

No, there is no indoor pool at this hotel.

Is Queen's Hotel Chitose a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a sauna.

Does Queen's Hotel Chitose have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Queen's Hotel Chitose feature a restaurant that includes a breakfast menu?

Yes, Queen's Hotel Chitose serves a full breakfast for a surcharge each morning at Kitchen Gorilla.

Does Queen's Hotel Chitose allow pets to stay for free?

No, pets aren't allowed at Queen's Hotel Chitose though service animals are welcome.

Does Queen's Hotel Chitose have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Queen's Hotel Chitose?

The closest major airport to Queen's Hotel Chitose is New Chitose Intl. Airport (CTS), which is 3.5 mi away (10 minutes by car). Another top airport is Sapporo Okadama Airport (OKD), which is located 28.2 mi away (54-minute drive).

Can I book a room with a balcony at Queen's Hotel Chitose?

No, there aren't any guestrooms with balconies at Queen's Hotel Chitose.

Queen's Hotel Chitose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 283 out of 567 reviews
Rating 8 - Good. 236 out of 567 reviews
Rating 6 - Okay. 39 out of 567 reviews
Rating 4 - Poor. 6 out of 567 reviews
Rating 2 - Terrible. 3 out of 567 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Toshiko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke excellent English and breakfast was absolutely delicious!
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Stayed 1 night in Jan 2025

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the onsen and free airport shuttle service
Stayed 1 night in Jan 2025

10/10 Excellent

Orlean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel and its amenities.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2024

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Walking distance from JR chitose station. Not much food stores still open after 8pm. Settled for cup of noodles for dinner
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shaul

Stayed 1 night in Sep 2024

2/10 Terrible

Yangjun

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great value

Great hotel with a nice Izakaya restaurant downstairs
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yu chuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Irufa

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real nice place.
Stayed 1 night in May 2024

10/10 Excellent

Jordan

Traveled with partner
Awesome
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

いまいち

徒歩圏内に店が少ない。 いろいろと受付の方の対応がいまいち。
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, easily accessible via $16US taxi, clean, with plenty of restaurants within walking distance. The rooms are well appointed with everything but are a bit small by western standards. Breakfast in the hotel was solid and offered a little bit of everything. My one complaint is that the temperatures are kept too high. I think this is a Japan wide situation, but damn the hotel and my room were nuclear. Mitigated by opening the 17 locks on the window and turning the fan off.
Stayed 1 night in Feb 2024

10/10 Excellent

Mari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and good service
Stayed 1 night in Feb 2024

10/10 Excellent

Judith, North Charleston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 1 night in Feb 2024

8/10 Good

KATHY

Stayed 1 night in Feb 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, nicer than I was expecting given the low price. Small room but I knew this before booking and big enough for what you need. Excellent location close to train station which connects to airport. Staff were helpful albeit with limited English speaking, but were very hospitable and were able to help with my questions. Definitely excellent value and would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it! I’ll come back if I got chance

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport
Stayed 1 night in Dec 2023