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Portom International Hokkaido

4.0 star property
Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park

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Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Junior Suite Twin Room | 1 bedroom, premium bedding, pillowtop beds, minibar
Interior
Exterior
Lobby

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012
  • Place, Doraemon Wakuwaku Sky Park
    ‪2 min walk‬
  • Place, New Chitose Airport Onsen
    ‪9 min walk‬
  • Place, Northern Horse Park
    ‪14 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪5 min walk‬

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(40 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Suite Double Room

Junior Suite Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite Double Room

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Twin Room

Junior Suite Twin Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Portom Suite Room

Portom Suite Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Portom Suite Room

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

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About the neighborhood

Chitose

Portom International Hokkaido places you next to Doraemon Wakuwaku Sky Park and a short drive from other popular attractions like Chitose Outlet Mall Rera. This 4-star hotel has 171 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a gym. It's connected to the airport in central Chitose and also close to Aoba Park.

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.1 miles
  • New Chitose Airport Onsen - 9 min walk - 0.5 miles
  • Chitose Outlet Mall Rera - 4 min drive - 2.2 miles
  • Aoba Park - 8 min drive - 5.1 miles
  • Northern Horse Park - 14 min drive - 7.0 miles

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪弟子屈ラーメン - ‬8 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪五十七番寿し - ‬8 min drive
  • ‪グルメ回転すし 函太郎 - ‬9 min drive

About this property

Portom International Hokkaido

Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park
Guests of Portom International Hokkaido enjoy a gym, free WiFi in public areas, and spa services. Limited parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this hot springs hotel include a reception hall, a porter/bellhop, and a gift shop.
Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Similar properties

Exterior
Air Terminal Hotel
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
8.8 out of 10, Excellent, 1,275 reviews
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The price is $146
Oct 30 - Oct 31
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 3,500 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults, and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 3500 per day (492 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

What's there to do around Portom International Hokkaido?

This hotel in Chitose is within a 10-minute walk of Doraemon Wakuwaku Sky Park and New Chitose Airport Onsen. Chitose Outlet Mall Rera is also within a driving distance of 4.4 mi.

How much does it cost to stay at Portom International Hokkaido?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on Oct 30, 2025 start from $255.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Portom International Hokkaido?

Yes, though parking is limited.

Does Portom International Hokkaido have a casino?

No, Portom International Hokkaido doesn't have a casino.

Is there an indoor pool at Portom International Hokkaido?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Portom International Hokkaido?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and a separate bath and shower.

Does Portom International Hokkaido have a hot tub?

No, this hotel doesn't have a spa tub.

Does Portom International Hokkaido have a restaurant that serves breakfast?

Yes, Portom International Hokkaido has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Portom International Hokkaido allow pets to stay free of charge?

No, pets aren't allowed at Portom International Hokkaido though service animals are welcome.

Are there connecting rooms at Portom International Hokkaido?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Portom International Hokkaido?

The closest major airport to Portom International Hokkaido is New Chitose Intl. Airport (CTS), which is within a mile. Another top airport is Sapporo Okadama Airport (OKD), which is around 26.9 mi away.

Are there rooms with balconies that I can book at Portom International Hokkaido?

No, you won't find guestrooms with balconies at Portom International Hokkaido.

Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 257 out of 275 reviews
Rating 8 - Good. 15 out of 275 reviews
Rating 6 - Okay. 2 out of 275 reviews
Rating 4 - Poor. 0 out of 275 reviews
Rating 2 - Terrible. 1 out of 275 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property! It was absolutely comfortable, spacious and quiet. Loved the view of the airport planes and distant mountains. It also has an Olsen to relax and just enjoy quietness. Staff was so friendly and helpful. Usually the last day visits to Japan, I try to stay closer to the airport, and I will absolutely come back to this place! I wish I could have stayed longer. Thanks so much!
Stayed 1 night in Jul 2025

10/10 Excellent

paniti

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the nicest airport hotel ever. Not sure why google has it as a 4 star hotel, it feels absolutely like 5 star hotel! Super easy to use for international departures!
Stayed 1 night in Jul 2025

10/10 Excellent

Qun, Ontario

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right inside airport, little bit expensive but fair as a 5 star hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Qun, Ontario

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Jun 2025

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect really does exist

This is the most comfortable hotel on earth. Everything actually is perfect. A traveler who comes to Hokkaido probably spends over 24 hours in airports or airplanes and thus is worn out. The Portom erases that discomfort so the travelers can be ready to enjoy this beautiful island. It is the best.
Stayed 1 night in Apr 2025

10/10 Excellent

Frank, Cambridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the International terminal. Onsen is nice to relax in with family. Quiet and isolated. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Desmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best airport hotel ever

Portom International Hokkaido hotel was an excellent place to stay! It really impressed us, we only stayed for one night but it left an impression. You must check out the onsen! 100% recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Airport hotel in the world

Booked this hotel due to the stellar reviews, and I must say that I completely agree with the well-deserved ratings. Super top-notch in every aspect. Incredible architecture. Bonus was the serene onsen and the fabulous breakfast buffet, both of which we had to ourselves at the time of our stay. Worth every penny.
Stayed 1 night in Apr 2025

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing - does not feel like an airport hotel

Amazing - would stay again next time we transit through Sapporo
Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The best customer service! Location is amazing and convenient! Amazingly beautiful property for an airport Hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

WeiCheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service!
Stayed 1 night in Mar 2025

10/10 Excellent

Calvert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter, Mill Creek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel! Rooms are very comfortable, well appointed, and the rest of the hotel design is sublime. Staff is very helpful and professional. Breakfast buffet was delicious. Late night food at the bar was great. The highlight, though, was the hot springs! Very easy to use, and so relaxing!
Stayed 1 night in Feb 2025

10/10 Excellent

pinchun

Stayed 1 night in Feb 2025

10/10 Excellent

NOEL

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても綺麗です。

とても綺麗でよかったです。
Stayed 1 night in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Richard, Subiaco

Liked: Cleanliness, staff & service, property conditions & facilities
Inside airport. Great staff. Nice onsen
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Stayed 1 night in Feb 2025

10/10 Excellent

Denise, Mercer Island

Traveled with partner
Liked: Amenities
This hotel is like a first class ticket. You don’t want to leave it. Unbelievably clean, large comfortable rooms (even by American standards), incredible amenities, beautiful Onsen. They thought of everything. Take a night to wind down or sleep in before your travels. It’s well worth it and not crazy $.
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
It’s great
Stayed 1 night in Jan 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top-Tier hotel, will stay here again!

Absolutely amaing experience from start to finish. Such an amazing airport hotel after a long travel bout. The onsen was beautiful and breakfast was one of the best breakfast I have ever had in my life. Very accommodating in every way possible, attentive staff and spotless facility.
Stayed 1 night in Feb 2025