Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

3.0 star property
Boardwalk/promenade ryokan with a 24-hour front desk and a restaurant

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Photo gallery for Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Sundeck
Interior detail
Hot springs
Lobby
Breakfast and lunch served, Japanese cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287
  • Place, Shikotsuko Onsen
    ‪3 min walk‬
  • Place, Lake Shikotsu
    ‪7 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪13 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪57 min drive‬

Room options

Japanese Style Room, Lake side, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

Japanese Style Room, Lake side, Irori Kaiseki, Non Smoking

  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

About the neighborhood

Chitose

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan places you 25.9 mi (41.7 km) from Sapporo Dome and 26.4 mi (42.4 km) from Odori Park. This 55-room, 3-star ryokan welcomes guests with in-room amenities like refrigerators, minibars, and LCD TVs.

What's nearby

  • Shikotsuko Onsen - 3 min walk - 0.2 miles
  • Lake Shikotsu - 7 min walk - 0.4 miles
  • Shikotsu-Toya National Park - 13 min drive - 5.7 miles
  • Shikotsu Visitor Center - 21 min drive - 8.4 miles
  • Takino Suzuran Hillside Park - 57 min drive - 21.9 miles

Getting around

  • Tomakomai Station - 41 min drive
  • New Chitose Intl. Airport (CTS) - 46 min drive

Restaurants

  • ‪Lake Side Kitchen トントン - ‬18 min drive
  • ‪Cafe Lunch Store Hoo-Hoo - ‬24 min drive
  • ‪お釣りが出ない自販機 - ‬4 min drive
  • ‪メメール - ‬17 min drive
  • ‪レイクサイドVILLA翠明閣 - ‬17 min drive

About this property

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Boardwalk/promenade ryokan with a 24-hour front desk and a restaurant
At Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan, guests have access to karaoke, free WiFi in public areas, and meeting rooms. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this hot springs ryokan include an arcade/game room, a terrace, and a banquet hall.
For entertainment, guests can enjoy LCD TVs. Bathrooms have free toiletries, bidets, and slippers. Refrigerators, minibars, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are hot springs on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 per person
  • A restaurant
  • Kaiseki meal
  • Snack bar/deli

Restaurants on site

  • Komakusa

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Spa

  • Hot springs
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers pickup service from Shikotsukohan Bus Terminal only.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1650 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-7:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Marukoma Onsen Ryokan Chitose
Marukoma Onsen Chitose
Marukoma Onsen
Marukoma Onsen Ryokan Ryokan
Marukoma Onsen Ryokan Chitose
Marukoma Onsen Ryokan Ryokan Chitose

Frequently asked questions

Are free cancellation options available at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see within easy reach of Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

This ryokan in Chitose is within a 10-minute walk of Lake Shikotsu and Shikotsuko Onsen. Shikotsu-Toya National Park is also within a driving distance of 4.8 mi.

Is parking available on site at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

No, there isn't parking available at the ryokan.

Does Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan have a casino?

No, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan doesn't have a casino.

Will I find an indoor pool at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

Amenities that appeal to couples at this lakeside ryokan include a minibar and a turndown service in each accommodation with some featuring lake views.

Does Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan have a hot tub?

No, but guests can enjoy on-site hot springs at this ryokan.

Does Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan have a restaurant with a breakfast menu?

Yes, Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan serves buffet breakfast for a surcharge each morning at Komakusa.

Does Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan allow pets to stay free of charge?

No, pets aren't allowed at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan though service animals are welcome.

Does Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan have connecting rooms?

No, there aren't connecting guestrooms at this ryokan.

What is the closest airport to Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

The closest major airport to Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan is New Chitose Intl. Airport (CTS), which is 25.7 mi away (46 minutes by car). Another top airport is Sapporo Okadama Airport (OKD), which is around 23.1 mi away.

Are there rooms with balconies at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan?

No, you won't find accommodations with balconies at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan.