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OMO5 Otaru by Hoshino Resorts

3.0 star property

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Photo gallery for OMO5 Otaru by Hoshino Resorts

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Restaurant
Reception
Reception
Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
1-6-31 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪3 min walk‬
  • Place, Otaru City General Museum Ungakan
    ‪3 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Non Smoking

7.0 out of 10
Good
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Triple Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Non Smoking

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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OTARU RETREAT by Onko Chishin

Otaru
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 136 reviews
$634 nightly
The price is $698
Apr 15 - Apr 16
All taxes and fees included in total
OTARU RETREAT by Onko Chishin

About the neighborhood

Otaru

OMO5 Otaru by Hoshino Resorts places you next to Otaru Art Village and Nichigin-dōri. This 92-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Sakaimachi Street - 3 min walk - 0.2 miles
  • Otaru City General Museum Ungakan - 3 min walk - 0.2 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 2 min drive - 1.1 miles

Getting around

  • Otaru Station - 8 min walk
  • Inaho Station - 20 min drive
  • Sapporo Okadama Airport (OKD) - 49 min drive

Restaurants

  • ‪ルタオ - ‬3 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬6 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬7 min walk
  • ‪魚屋直営食堂 うろこ亭 - ‬2 min walk

About this property

OMO5 Otaru by Hoshino Resorts

OMO5 Otaru by Hoshino Resorts features free WiFi in public areas, coffee in a common area, and microwave in a common area. There's limited parking and a ski shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this ski hotel include express check-in, laundry facilities, and a communal living room.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Refrigerators, electric kettles, and laptop-compatible safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,000 per day)
  • Street parking available
  • Ski shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski equipment rentals
  • Ski lift privileges

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • Elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

OMO5 Otaru by Hoshino Resorts Hotel
OMO5 Otaru by Hoshino Resorts Otaru
OMO5 Otaru by Hoshino Resorts Hotel Otaru

Frequently asked questions

Are free cancellation options available at OMO5 Otaru by Hoshino Resorts?

OMO5 Otaru by Hoshino Resorts offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at OMO5 Otaru by Hoshino Resorts?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at OMO5 Otaru by Hoshino Resorts on Apr 5, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to OMO5 Otaru by Hoshino Resorts?

This hotel is located in Otaru, just steps from Sakaimachi Street and Nichigin-dōri, and within a short walk of Otaru Canal. You'll also find Otaru City General Museum Ungakan and Suitengu less than a mile away.

Is parking available on site at OMO5 Otaru by Hoshino Resorts?

Yes, though parking is limited.

Does OMO5 Otaru by Hoshino Resorts include a casino on the premises?

No, OMO5 Otaru by Hoshino Resorts doesn't have a casino.

Is there an indoor pool at OMO5 Otaru by Hoshino Resorts?

No, there is no indoor pool at this hotel.

What do couples enjoy most about OMO5 Otaru by Hoshino Resorts?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and a restaurant.

Does OMO5 Otaru by Hoshino Resorts have a hot tub?

No, there isn't a spa tub at this hotel.

Does OMO5 Otaru by Hoshino Resorts feature a restaurant that includes a breakfast menu?

Yes, OMO5 Otaru by Hoshino Resorts serves buffet breakfast each morning for a surcharge from its restaurant.

Will OMO5 Otaru by Hoshino Resorts allow pets to stay for free?

No, pets aren't allowed at OMO5 Otaru by Hoshino Resorts.

Are there connecting rooms at OMO5 Otaru by Hoshino Resorts?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to OMO5 Otaru by Hoshino Resorts?

The closest major airport to OMO5 Otaru by Hoshino Resorts is Sapporo Okadama Airport (OKD), which is 23 mi away (49 minutes by car).

Are there rooms with balconies at OMO5 Otaru by Hoshino Resorts?

No, at OMO5 Otaru by Hoshino Resorts, there aren't any guestrooms that list a balcony.

OMO5 Otaru by Hoshino Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 176 reviews
Rating 8 - Good. 48 out of 176 reviews
Rating 6 - Okay. 17 out of 176 reviews
Rating 4 - Poor. 11 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tonger

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Cozy room. Accommodating staff. My second time in this hotel. Highly recommended if you ever wanted to visit otaru
Stayed 2 nights in Dec 2025

10/10 Excellent

Hyunjae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a perfect stay. 2 nights 2 rooms. Clean facility. Great breakfast. Fantastic service from hotel staff. Will stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This class of hotel is no onsen really weird. The lobby too small and luggage storage using lockers is wasted the space
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newly renovated and efficient room. First one for three that I see with 3 single beds
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient
Stayed 1 night in May 2025

10/10 Excellent

Beverly, Pearl City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the smaller rooms we stayed at but staff was very friendly & informative.

10/10 Excellent

Johnny

Liked: Amenities, property conditions & facilities
Wonderbar
Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Max

Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location a bit far from station
Stayed 2 nights in Jan 2025

10/10 Excellent

Prachitpol

Stayed 1 night in Dec 2024

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The desk staff are very helpful to answer my questions. The hotel is near to many otaru attractions. Walkable to otaru station with my luggage. Maybe can provide free coffee to hotel guests?
Stayed 2 nights in Dec 2024

10/10 Excellent

Melvyn

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to sightseeing area.
Stayed 1 night in Oct 2024

10/10 Excellent

Eng Heng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft . Good breakfast
Stayed 3 nights in Sep 2024

10/10 Excellent

Man In Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out. The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day. The breakfast buffet is worth to have. Good tasre and varieties.
Stayed 1 night in Sep 2024

4/10 Poor

Vincent, Tokyo

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Hoi Ying Shania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out
Stayed 1 night in Aug 2024

10/10 Excellent

Hooi Ping

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The location of the property is excellent and we love the breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lau Auyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumb up for this hotel

Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try
Stayed 1 night in May 2024