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Hotel Sonia Otaru

4.0 star property
Hotel with a restaurant, steps from Otaru Canal

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Photo gallery for Hotel Sonia Otaru

Hot springs
Coffee shop
Daily buffet breakfast (JPY 2420 per person)
Premium bedding, in-room safe, individually decorated
Public bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 225 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin A, Canal View, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin A, Canal View, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 231 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin B, Canal View, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin B, Canal View, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 231 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe King, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 408 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 385 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin A, Non Smoking

  • 319 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin B, Non Smoking

  • 278 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking

Premium bedding, in-room safe, individually decorated

Large Twin C, Non Smoking

  • 357 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • 319 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • 278 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

Premium bedding, in-room safe, individually decorated

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • 355 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe King Room, Non Smoking

  • 409 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking

  • 387 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Twin Room, Non Smoking

  • 226 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Twin Room, Non Smoking

  • 226 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 231 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Twin, Canal View, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 258 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking | Premium bedding, in-room safe, individually decorated

Deluxe Family Triple Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Accessible, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Twin Room (Single Use), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 225 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Otaru

Hotel Sonia Otaru places you next to Otaru Canal and Stained Glass Museum. This 149-room, 4-star hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Otaru Canal - 1 min walk - 0.1 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Suitengu - 9 min walk - 0.5 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 2 min drive - 1.3 miles

Getting around

  • Otaru Station - 9 min walk
  • Teine Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪LeTao Canal Plaza - ‬1 min walk
  • ‪ISO - ‬3 min walk

About this property

Hotel Sonia Otaru

Hotel with a restaurant, steps from Otaru Canal
Hotel Sonia Otaru features free WiFi in public areas, coffee in a common area, and microwave in a common area. Self parking is offered for JPY 1200 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this hot springs hotel include laundry facilities, a vending machine, and a water dispenser.
Guests can expect free WiFi and 26-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, electric kettles, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.

Similar properties

Exterior
Hotel Nord Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,005 reviews
$52 nightly
The price is $57
Dec 1 - Dec 2
Hotel Nord Otaru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Extended parking on site (JPY 1,200 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot spring

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 102 ºF
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 buildings
  • 9 floors
  • Built in 1992
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for JPY 4500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1400 for children
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM—-1:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Frequently asked questions

Is a free cancellation option available at Hotel Sonia Otaru?

Hotel Sonia Otaru provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Hotel Sonia Otaru?

This hotel is located in Otaru, just steps from Otaru Canal and Nichigin-dōri, and within a short walk of Sakaimachi Street. You'll also find Otaru Music Box Museum and Rinyu Morning Market less than a mile away.

Will I be able to park at Hotel Sonia Otaru?

Yes, parking is offered for JPY 1,200 per night. Though parking is limited, electric car charging is also available.

Does Hotel Sonia Otaru feature a casino at the property?

No, Hotel Sonia Otaru doesn't have a casino.

Will I find an indoor pool at Hotel Sonia Otaru?

No, there is no indoor pool at this hotel.

Is Hotel Sonia Otaru a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a hot spring.

Are there hot tubs at Hotel Sonia Otaru?

No, but this hotel does have a hot spring.

Does Hotel Sonia Otaru feature a restaurant that includes a breakfast menu?

Yes, Hotel Sonia Otaru serves buffet breakfast for a surcharge each morning at 寿司バル イルオナイ（IL ONAI）.

Will Hotel Sonia Otaru allow pets to stay for free?

No, pets aren't allowed at Hotel Sonia Otaru.

Are there connecting rooms at Hotel Sonia Otaru?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Sonia Otaru?

The closest major airport to Hotel Sonia Otaru is Sapporo Okadama Airport (OKD), which is 23 mi away (46 minutes by car).

Are there rooms with balconies at Hotel Sonia Otaru?

No, there aren't any guestrooms with balconies at Hotel Sonia Otaru.

Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1011 reviews
Rating 8 - Good. 353 out of 1011 reviews
Rating 6 - Okay. 118 out of 1011 reviews
Rating 4 - Poor. 34 out of 1011 reviews
Rating 2 - Terrible. 16 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sue Kyung

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

6/10 Okay

Reiko

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building seems to be pretty old and outdated. The view from the room was good, however.
Stayed 1 night in Aug 2025

8/10 Good

Iren, Neuss

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in the best area on the Otaru canal, it is a bit older but still very nice and clean. Bed was comfy. Very nice for a couple of nights. It also has an onsen which is rare in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Natsuko, Fairlawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Otaru canal and museums, shops and restaurant. The big bathes with natural spring water is excellent.
Within walking distance you can see very romantic scenery.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location between the rain station and the main attraction street. Very cozy cute hotel. The bathroom was super small though. Breakfast buffet was pretty good and well organised, online waiting room really helped. Per my understanding parking is limited, but we did not have a car. View of the canal was nice. Onsen was pretty small, but at least not that crowded. No sauna and both baths were pretty hot. Other than that, I would stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

philip

Traveled with family
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bikky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Leong Kee

Stayed 2 nights in Jun 2025

10/10 Excellent

Kwong Meng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the canal. Conveniently located with access to many food options within walking distance.
Stayed 1 night in May 2025

8/10 Good

Jojo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple room with good amenities.
Stayed 3 nights in May 2025

4/10 Poor

THERESA

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
Stayed 1 night in May 2025

10/10 Excellent

Thant

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether
Stayed 2 nights in May 2025

10/10 Excellent

Ramanan

Stayed 1 night in May 2025

10/10 Excellent

Adrian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Stayed 1 night in Apr 2025

8/10 Good

Choy

Traveled with family
Liked: Cleanliness, staff & service
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness

Good location

Good location in front of canal. And walking distance to the shopping street.
Stayed 1 night in Apr 2025

8/10 Good

YASUYUKI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
Stayed 1 night in Mar 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean convenient
Stayed 3 nights in Mar 2025

6/10 Okay

Gail, Richmond Hill

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Ichaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service. Recommend.
Stayed 1 night in Feb 2025

8/10 Good

Megumi

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, walkable to downtown. Had everything we were looking for
Stayed 2 nights in Feb 2025

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful place but a little dated in the rooms and small
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025