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Hotel Monterey Edelhof Sapporo

4.0 out of 5.0

Recent guest reviews

Very clean, warm & comfortable and very well presented. Located close to underground transport, shopping & restaurants. Good selection for breakfast including takeaway coffees. Vending machine including cold beers in the lift lobby on our floor. Onsen every night. No safety deposit box in the room but seemed a very secure hotel with lots of helpful staff. Would definitely stay here again if the opportunity arises.

Near Sapporo train station - exit via South Gate and entrance 21 or 22. Room size are alright consider its Japan. Service is great and you can see they do put in effort to make your stay as easy and comfortable as possible. Staff are all super helpful. Would come back. Only shortfall - no coin laundry but you can go around using coin laundry nearby hotel (make sure you bring the change).

這旅館蠻古色古香而且地點方便。離大通公園和購物血拚的狸小路都不遠. It’s an old fashioned western style hotel. The staff is very professional and friendly. It’s located near the famous park and just walking distance to the famous shopping street district.

The location of the hotel is great, it is near the train station and it is on the bus route from Chitose Airport. The bus from Chitose Airport stopped at Monterey Edelhof and picked up a block away at another hotel. Pick up was still quite convenient. There are many sightseeing destinations nearby. The rooms were a little old and in need of updating. The rooms were small and the room we had was a standard two single beds (Japan does not seem to go for single queen/full size beds). Considering the number of families with young children, the rooms were quiet. The breakfast buffet was very good and clearly geared for Asian palate which I liked. We were here during the Sapporo Beer Festival and only a few blocks away from Odori Park which was quite a party most nights. The front desk was very helpful in suggesting a late night restaurant nearby.

This hotel is located among a bunch of others just to the south-east of Sapporo Station, and it's an easy walk to most attractions. For the hotel's size the check-in desk is tiny but efficient. The double room was fine: moderately sized with a decent bathroom, free wi-fi, complimentary tea (but not coffee) and a good view, however some of the furniture was starting to become worn (wobbly door hinges and dinged chairs). I cannot comment on the onsen or the breakfast, but needless to say there are plenty of reasonably priced dining options nearby. In order to put my "value" rating into context, it was about 5,000 yen pppn.

Now i sm at hotel the hotel is perfect and pretty clean.staff are nice .the accessories is good and enough.bat tube is in room and the rooms are big and and my friend are there for 3 days.

We paid top dollar for 3 nights accommodation. Aus723 which didn't include breakfast or the onsen. So not good value for us. Some of the front of house staff were excellent and very helpful. I was surprised that they didn't have a fluent English speaker on the day we checked in. The car parking staff were also very helpful. I thought our room could have been repainted. Would I stay here again... Maybe

1st moment I walked into the lady's chaging room, I saw a 5-6 yro boy there with his mom. Is it appropriate? Then later on , when my friend and I were cleaning ourselves before bathing, the cleaning lady saw my lower back tattoo, she pointed on my back and insaluted me with a towel. I couldn't understand her, but knowing she's kicking me out of the spa. I read about the law and Japanese bathing etiquette, I am sorry if I offensed your calture cause I misunderstood it wrong. But I don't deserve to be treated this way.

4 of us stayed in a 4-bed Deluxe Quadruple Room on 19th floor, so the upper view over Sapporo city is magnificent. Room size was quite big comparing to Japanese hotel in other locations and its clean and property maintained. The hotel was not far from JR Sapporo so you can easily connect to other touristy destinations. It was also walkable to former Hokkaido government house and clock tower. The airport limousine bus stop is at hotel door step so no worries if you have heavy luggage.

The front desk staff is not nice and the service is very bad. I booked three rooms for three days to stay here with my family. I booked through and I chose the triple standard room include breakfast. But eventually , they gave me the double standard room only and told me that my booking was not include breakfast. After further checking, they eventually gave me the breakfast coupon but insist my booking price was paid for standard double room only. I printed my confirmation and it showed that they're triple standard room. But they still insisted and told me that if I wanted to add one sofa bed I had to pay.

Nishi 1-1, Kita 2 Jyo, Chuo-ku Sapporo Hokkaido

Hotel highlights

  • Walking distance to Clock Tower and Sapporo JR Tower
  • Free WiFi and wired Internet in rooms
  • Onsite dining
  • Spa

Clock Tower is within a 5-minute walk of Hotel Monterey Edelhof Sapporo while other popular sites like Sapporo JR Tower are within a 15-minute stroll. This 4-star hotel welcomes guests with 181 rooms and conveniences like a full-service spa, free in-room WiFi, and a spa tub. It's in central Sapporo and also a short walk from Sapporo TV Tower and Former Hokkaido Government Office Building.


Enjoy dining at one of 2 onsite restaurants including ZUIENTEI, which specializes in Japanese cuisine. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


All of Hotel Monterey Edelhof Sapporo's 181 rooms are air-conditioned and have an array of amenities, including refrigerators, phones, and desks. Guests can expect 22-inch LED TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available.

Property features

A full-service spa, a spa tub, and a sauna are featured at Hotel Monterey Edelhof Sapporo. Self parking is available for JPY 1500 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 8 meeting rooms, laundry facilities, and a convenience store.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 722 reviews