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Sapporo Grand Hotel

4.0 out of 5.0

Recent guest reviews

this hotel is one of the best hotels in Sapporo. all the staff were so kind, polite, and professional. and the room was spacious enough and had sophisticated interior. it was only 1 night business trip but I enjoyed a lot. One thing if I may point out, the gym access was not complimentary and stay guests had to pay additional fee, which made me surprised.

The location is great - central to everything & right above the underground passageway (very handy in a freezing & snowy winter). But the room itself was quite bland and dated. Nothing terribly wrong with it, but just quite low-end for a hotel titled 'Grand'. Bit disappointing the bar wanted to charge a cover fee, even for hotel guests, just to go in for a quick pre-dinner drink.

Enjoyed my stay at this hotel. the location was great, and it has under passage straight to the Sapporo station. really helpful especially for winter. stayed in a family room, the room itself was spacious. really liked the bathroom in Japan's hotel, though the toilet is separated from the tub/shower. the hotel was clean and the service was nice. as expected from Japan..

We had a great stay in Sapporo Grand Hotel. Good location, excellent breakfast, friendly staff and always willing to help. Go for the Japanese breakfast, just superb and great experience. The underground walkway leads to Sapporo Station, Odori Station and Susukino. To top it all, the handy phone provides internet access for us while on the move (free). Highly recommended even though it has no onsen.

Everything was great until we checked into our room. Appalled and dismayed by the size of the room. Can't believe it was posted to be suitable for 3 pax. There is almost no space for us to open three of our luggages and literally only walking space for one person. Hotel could've preempted on Expedia beforehand instead of selling it as a room suitable for 3 pax. Never expected a hotel in Sapporo to charge so much for so little. Disappointed when all the hotel staff could do was to ask us to pay for much more for a tiny upgrade. Kindly take a look at the rooms / review the rooms before booking lest you find yourself in the same predicament.

It was a great dinner experience at the Garden Dining Waraku was eight courses set menu. Every course have special flavor and taste, with fine touch. And sitting next to the window of snow garden in this winter add a additional experience. It was an great experience in Sapporo!

The very centrally located hotel was as grand as its name suggest. Conveniently located between the Odori and Sapporo stations and accessible via the underground walkway linking the two stations (and all the way to Susukino station) so you don't have to worry about being exposed to inclement weather at all. The rooms were large by Japanese standards and had all the amenities to make for a very pleasant stay. The beds were super comfortable too. The best was the impeccable service from check-in to check-out. Would definitely stay again and would also not hesitate to recommend anyone planning a Sapporo trip.

Although connected with underground passage accessible to many places and buildings, the hotel was located in the middle of 2 subway stations. Therefore, a bit of walk was required every time you went out somewhere. Starbucks was inside the building, so it was great starting the day with some caffeine. Room was good. Elevators were plenty for guests. Might come back here if price was acceptable and comparable to other nearby hotels.

I bought the least expensive twin room & I could imagine many reviewers would speak badly of this aspect. This Hotel has many rooms and these 220.00AUD Per night rooms were a slightly upmarket Motel room yet with all the benefits of a established Hotel. The beds were comfortable well serviced and clean. Apart from it being a quite small space for 2 people it was warm & we really enjoyed the experience otherwise. The extensive Breakfasts at the North Terrace Diner and Big Jug Japanese style grill included made up the value. It was delicious & fresh with many unique touches. The Hotel location is fantastic. In the winter its snowing and cold if arriving on JR Sapporo station you can walk to the hotel underground exit at no.10. We did not wish to indulge though saw a number of other high quality eating and drinking venues within. The hotel had a nostalgic old fashioned feel. It was clean staff were friendly and helpful. Overall it was excellent value for money.

Our family of 3 stayed for 2 nights at Sapporo Grand. We had 3 beds in a reasonably spacious room on the 11th floor, accessible only with room card. The coffee machine in the room with fresh supply of capsules everyday is such a bonus. A complimentary GPS phone helps us find our way easily. The best part about staying in this hotel is the location -- linked to the underground walkway that takes you to Sapporo station at one end & Susukino at the other. It's exit 8, so somewhere in-between. As we were there in deep winter sub-zero temperature, slippery icy roads & snowing, it was great just to be able to walk in warm, dry comfort to get to the eateries & do our shopping. At the station, there is a small yakitori place at the food street, which we have been going back to every time we visit Sapporo. Food is consistently good & reasonably priced. But go during off-peak hrs or you hv to queue. This time, we waited for 30 mins for our seats but it was worth it! Besides Daimaru, you can find uniqlo, Loft (somewhat like Tokyu hands), Bic Camera & many many other shops & eateries. H/e, they close quite early for winter, around 8 pm. If you head in the opposite direction of the station, Odori park is within walking distance. Tokyu Hands is also not too far from the Odori Park exit. We love its 6-storey stock of goods. The underground walkway links you to all the subway lines so no problem commuting. There are regular trains to Chitose airport & Otaru at the JR station. Tourist Information is also easy to locate at the Station. The Old Government House is just round the corner from the Hotel. There are 3 breakfast venues as hotel is huge. Breakfast is a good spread at the bigger ground floor restaurant. Mix of Western & Japanese. Overall, a very satisfactory stay at the Grand.

Nishi 4-chome 1-jo Kita Chuo-ku Sapporo Hokkaido

Hotel highlights

  • Walking distance to Clock Tower and Former Hokkaido Government Office Building
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in Sapporo City Centre, Sapporo Grand Hotel is within a 5-minute walk of popular attractions such as Clock Tower and Former Hokkaido Government Office Building. This 504-room, 4-star hotel has 4 restaurants along with conveniences like free in-room WiFi and a health club. It's in central Sapporo and also a short walk from Sapporo JR Tower and Odori Park.


Enjoy dining at Big Jug, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


All 504 individually decorated rooms provide refrigerators, phones, and desks. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries.

Property features

Renovated in 2013, Sapporo Grand Hotel offers a health club, free WiFi in public areas, and 28 meeting rooms. Self parking is offered for JPY 1500 per night. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a garden, and a gift shop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 1637 reviews