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Sapporo Grand Hotel

4.0 out of 5.0

Recent guest reviews

The hotel is very well located, just 800 meters far from JR Sapporo Train Station by using underground walkway. The front receptionists are good in English speaking, they were very welcoming guests. The room is clean, pillow and bed sheet are in good condition, no smell, we could sleep well every nights. Room size is appropriate compare to room charge. The restaurant is not so large but food tastes good. The price is reasonable. Inroom purifier is great, we enjoy snowy, chilled. We recommended this place.

Our room was a large twin room in the east wing, The hotel was clean, modern, and conveniently located, and our room had a great view of the city. But we were a bit shocked when they charged an extra 8,000 yen (about US$80.00) for a two-hour early check-in. Our circumstances required that we get into the room as soon as possible, and the room was available for us, so we paid up. And there was no free newspaper or free bottled water, amenities we'd become accustomed to while traveling in Japan.

Stayed one night at annex (not main building). Had a relaxing night resting and listening to classic music from the radio. Bottled water is not complementary but we can drink from tap. Only had 15 mins to enjoy breakfast as we woke up late and had to catch an early flight. Location is very good, 10-mins walk from Sapporo JR station. It rained the whole day so we spent the day walking underground - had lunch in Susukino, shopped in Tanukikoji and Parco, had sushi dinner at Hanamaru in Sapporo Stellar Will come again just for the breakfast!

great location of the hotel, easy to walk around for everything. however the hotel room seems little old. but still spacious compare to most other hotels' rooms. The Hotel room still quite clean and neat. so nothing much to complain. price is also fair compare to the room and service they provide.

We were greeted in the lobby at check-in and escorted to our room by a bell hop. She showed us all the room details/functions. Room was in the back tower and a little dated but clean. Japanese set breakfast was amazing!

Stayed here for a night with the wife to end a 2 week trip across Korea and Japan. Booked a superior room in Main Building for the last night to put our feet up in a room that wasnt typical Asian style size. The room size was fine but the room was old dirty and felt like it hadnt been changed since the 70s. Bathroom was in desperate need of renovation and the room smelled faintly of smoke - the kind of smoke that is an inherent part of the room. Furniture was scuffed and one of the lights went out. Since we were only staying a night with an early morning flight we made due but at the price we paid ($200+ all in), it was pretty terrible. Other reviews have pointed out that you need to ask for the renovated rooms, but shame on me for believing the stock pictures posted. Flip side is the hotel is in a good location, has a driveway for cabs and cars and the staff is usual Japanese courtesy and customer service levels. However wouldnt recommend it unless you have certainty as to the exact room you are getting.

Lead a group of 53 pax of non japanese for 3 night stay. Location and name of the hotel was great, however service was a little question. Agreed to some customers but the stuff should not show the unhappiness to their faces. Young stuffs were pretty good but those management level stuffs. Anyway, restaurants stuff were great Overall, solo trip or smaller group may consider but no more large group to this hotel.

One of the oldest grand hotels in Sapporo. Two wings - main and annex. Rooms were adequate space wise altho I had to leave luggage on an inside window ledge. Lavish breakfast served in three locations with Japanese or western cuisine. Starbucks located on first level with 2 Lawson minimarts across the street. Main rail station is about four blocks away. Easy walk with wheeled luggage underground to an elevator exit right next to the hotel. Would return.

Stayed here for 2 nights. We had 2 separate parties and booked 2 different rooms. Personally, i loved the hotel and will not hesitate to be back again. The car parking (elevator) was very efficient, great service staff everywhere, central location, and breakfast couldn't be better. In fact, there were three choices of breakfasts and but we stick with the buffet because the varieties were unbelievable. We stayed in a Superior room, good space, modern furnishing and we were very satisfied with it. Unfortunately for our friend, they were put in a much smaller room with older designs on different section of the same building. The rooms were booked by a common friend and prices were in fact very close so we had no idea they were would different beforehand. I am not implying that this was the hotel's fault. We should have been more careful during our booking. Just make sure you check carefully the room type and information before booking. Hope this helps!

Hotel is generally old and our room was even older and small in annex. Bath was not more than motel level. Breakfast in North wing was not a good memory but partly due to large crowds as well as quality of food. Location however was good to visit many interesting places.

Nishi 4-chome 1-jo Kita Chuo-ku Sapporo Hokkaido

Hotel highlights

  • Walking distance to Clock Tower and Former Hokkaido Government Office Building
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in Sapporo City Centre, Sapporo Grand Hotel is within a 5-minute walk of popular attractions such as Clock Tower and Former Hokkaido Government Office Building. This 504-room, 4-star hotel has 4 restaurants along with conveniences like free in-room WiFi and a health club. It's in central Sapporo and also a short walk from Sapporo JR Tower and Odori Park.


Enjoy dining at Big Jug, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


All 504 individually decorated rooms provide refrigerators, phones, and desks. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries.

Property features

Renovated in 2013, Sapporo Grand Hotel offers a health club, free WiFi in public areas, and 28 meeting rooms. Self parking is offered for JPY 1500 per night. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a garden, and a gift shop.

Room options

Superior Twin Room, Non Smoking (Main Building)

Twin 2 | Sleeps 4

Comfort Double Room, Non Smoking

Full 1 | Sleeps 3

Single Room, Non Smoking (Main Building)

Twin 1 | Sleeps 1

Comfort Large Twin Room, Non Smoking

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1569 reviews