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Sapporo Grand Hotel

4.0 out of 5.0

Recent guest reviews

Stayed here for a night with the wife to end a 2 week trip across Korea and Japan. Booked a superior room in Main Building for the last night to put our feet up in a room that wasnt typical Asian style size. The room size was fine but the room was old dirty and felt like it hadnt been changed since the 70s. Bathroom was in desperate need of renovation and the room smelled faintly of smoke - the kind of smoke that is an inherent part of the room. Furniture was scuffed and one of the lights went out. Since we were only staying a night with an early morning flight we made due but at the price we paid ($200+ all in), it was pretty terrible. Other reviews have pointed out that you need to ask for the renovated rooms, but shame on me for believing the stock pictures posted. Flip side is the hotel is in a good location, has a driveway for cabs and cars and the staff is usual Japanese courtesy and customer service levels. However wouldnt recommend it unless you have certainty as to the exact room you are getting.

Lead a group of 53 pax of non japanese for 3 night stay. Location and name of the hotel was great, however service was a little question. Agreed to some customers but the stuff should not show the unhappiness to their faces. Young stuffs were pretty good but those management level stuffs. Anyway, restaurants stuff were great Overall, solo trip or smaller group may consider but no more large group to this hotel.

One of the oldest grand hotels in Sapporo. Two wings - main and annex. Rooms were adequate space wise altho I had to leave luggage on an inside window ledge. Lavish breakfast served in three locations with Japanese or western cuisine. Starbucks located on first level with 2 Lawson minimarts across the street. Main rail station is about four blocks away. Easy walk with wheeled luggage underground to an elevator exit right next to the hotel. Would return.

Stayed here for 2 nights. We had 2 separate parties and booked 2 different rooms. Personally, i loved the hotel and will not hesitate to be back again. The car parking (elevator) was very efficient, great service staff everywhere, central location, and breakfast couldn't be better. In fact, there were three choices of breakfasts and but we stick with the buffet because the varieties were unbelievable. We stayed in a Superior room, good space, modern furnishing and we were very satisfied with it. Unfortunately for our friend, they were put in a much smaller room with older designs on different section of the same building. The rooms were booked by a common friend and prices were in fact very close so we had no idea they were would different beforehand. I am not implying that this was the hotel's fault. We should have been more careful during our booking. Just make sure you check carefully the room type and information before booking. Hope this helps!

Hotel is generally old and our room was even older and small in annex. Bath was not more than motel level. Breakfast in North wing was not a good memory but partly due to large crowds as well as quality of food. Location however was good to visit many interesting places.

We stayed at the connecting rooms which consist 4 beds and a sofa bed. Comfortable bedding and plenty of room for everyone. Short walk to major shopping centres and JR station. Staff were helpful and professional.

I usually stay here on business trips. I wouldn't recommend this to anyone vacationing for a long period, but if you're staying overnight in Sapporo on business it's not bad at all. Breakfast is great! Rooms are on the small side for Hokkaido, but they're clean and classy. Worst downside: No Gym.

We stayed at this hotel three times on the three occasions we visited Sapporo. It is convinently located midway between the Sapporo station (with all its shopping centers) and Odori park and accessible from both directions by a trendy underground walkway. This can be of huge advantage if you have to lug your luggage around the city amidst piles of snow during the cold winter season. But then, pavements in Sapporo remain largely snow free thanks to their excellent pavement heating system. Breakfast buffet and room condition is of decent quality, except that the run -of -the house room type which we tried out on our most recent trip was far too small to accomodate two adults and one child, owing to which we payed an extra on the spot to be tranferred immediately to the Delux room. One word of friendly advice to anyone planning a trip to Sapporo (or any city in Japan for that matter) to celebrate the new year; most shops and restaurants close early on new year's eve so make sure you select a hotel where you'd feel happy to be holed into for the entire night!

This hotel was a balm in Japan. My husband chose to celebrate our 32th wedding anniversary. In addition to my dream, to visit Sapporo: the land of my mother, grandparents and great-grandmother. The hotel is a classic, very well maintained and the hotel staff was beyond what we expected, they go out of their way to help us. The room was spacious and very beautiful, comfortable, clean, making it an unforgettable stay. They helped me find the address where my family lived long time ago. The breakfast was a delightful surprise everyday and we could choose from the different restaurants in the hotel. Excellent location, with an underground pedestrian walkway leading to the station. When I return to Sapporo, I would like to stay at this hotel again.

This is our second stay. Booked through hotel.com. Rate wasn't extortionate. Location - top. Walking distance to many places. Tonnes of restaurants nearby and in the hotel. Jazz bar looks good. Life good quality jazz. Room - v good size by Japanese standard. Afterall it costs more than others. Service is what I wld categorise as robotic. Pleasant / polite - but not flexible and doesn't give the "at home" feel. Rooms are a little dated - but I guess so are most other rooms in Japan. Parking available at 1500 yen per night. Personally I prefer the Park Hotel - which I believe is part of the same group. Not sure. Probly will come back - but that's due to location and size of room.

Nishi 4-chome 1-jo Kita Chuo-ku Sapporo Hokkaido

Hotel highlights

  • Walking distance to Clock Tower and Former Hokkaido Government Office Building
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in Sapporo City Centre, Sapporo Grand Hotel is within a 5-minute walk of popular attractions such as Clock Tower and Former Hokkaido Government Office Building. This 504-room, 4-star hotel has 4 restaurants along with conveniences like free in-room WiFi and a health club. It's in central Sapporo and also a short walk from Sapporo JR Tower and Odori Park.


Dining

Enjoy dining at Big Jug, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 504 individually decorated rooms provide refrigerators, phones, and desks. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries.


Property features

Renovated in 2013, Sapporo Grand Hotel offers a health club, free WiFi in public areas, and 28 meeting rooms. Self parking is offered for JPY 1500 per night. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a garden, and a gift shop.

Room options

Superior Twin Room, Non Smoking (Main Building)

Twin 2 | Sleeps 4

Comfort Double Room, Non Smoking

Full 1 | Sleeps 3

Single Room, Non Smoking (Main Building)

Twin 1 | Sleeps 1

Comfort Large Twin Room, Non Smoking

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1546 reviews