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Best Western Plus Hotel Fino Chitose

3.5 star property
Hotel in Chitose with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Fino Chitose

Lobby
Premium bedding, in-room safe, iron/ironing board, free WiFi
Restaurant
Exterior
Executive Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
13-3, Chiyoda, Chitose, Hokkaido, 066-0062
  • Place, Aoba Park
    ‪8 min walk‬
  • Place, Chitose Salmon Aquarium
    ‪19 min walk‬
  • Place, Chitose Inter Golf Club
    ‪2 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪8 min drive‬

Room options

View all photos for Superior Double Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 181 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, Bathtub

Deluxe Room, 2 Twin Beds, Non Smoking, Bathtub | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 362 sq ft
  • Sleeps 4
  • 4 Twin Beds

Deluxe Room, 2 Twin Beds, Accessible, Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Fours Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Fours Room

  • Sleeps 4

View all photos for Japanese Western Style Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Japanese Western Style Room

  • Sleeps 4

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About the neighborhood

Chitose

Within a short walk of Aoba Park, Best Western Plus Hotel Fino Chitose is within a mile (2 km) of Chitose Salmon Aquarium. The 154 rooms at this 3.5-star hotel include refrigerators, coffee makers, and TVs.

What's nearby

  • Aoba Park - 8 min walk - 0.5 miles
  • Chitose Salmon Aquarium - 19 min walk - 1.0 mile
  • Chitose Inter Golf Club - 2 min drive - 1.3 miles
  • Sapporo Dome - 28 min drive - 22.4 miles
  • Lake Shikotsu - 30 min drive - 19.8 miles

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 9 min walk
  • New Chitose Intl. Airport (CTS) - 9 min drive

Restaurants

  • ‪ヴィクトリアステーション 千歳店 - ‬3 min walk
  • ‪龍のす - ‬3 min walk
  • ‪いろはにほへと 千歳店 - ‬2 min walk
  • ‪中国料理華龍 - ‬3 min walk
  • ‪Crepe&Cafe Virtue - ‬2 min walk

About this property

Best Western Plus Hotel Fino Chitose

Hotel in Chitose with a 24-hour front desk and a restaurant
At Best Western Plus Hotel Fino Chitose, guests have access to free WiFi in public areas, a computer station, and express check-out. Self parking is offered for JPY 800 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a reception hall.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • Elevator
  • Thin carpet in room

More

  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children
  • Self parking fee: JPY 800 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-1:00 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Fino
Best Western Plus Fino Chitose
Best Western Plus Fino
Best Plus Fino Chitose Chitose
Best Western Plus Hotel Fino Chitose Hotel
Best Western Plus Hotel Fino Chitose Chitose
Best Western Plus Hotel Fino Chitose Hotel Chitose

Frequently asked questions

What is there to do near Best Western Plus Hotel Fino Chitose?

This hotel is located in Chitose within a short 12-minute walk of Aoba Park. You'll also find New Chitose Airport Onsen and Chitose Inter Golf Club within a short drive.

Is there parking available at Best Western Plus Hotel Fino Chitose?

Yes, parking is offered for JPY 800 per day.

Does Best Western Plus Hotel Fino Chitose include a casino?

No, Best Western Plus Hotel Fino Chitose doesn't have a casino.

Is there an indoor pool at Best Western Plus Hotel Fino Chitose?

No, there is no indoor pool at this hotel.

Is Best Western Plus Hotel Fino Chitose a good place to stay for couples?

Amenities that appeal to couples at this hotel include a soaking tub, premium bedding, and free Internet access.

Are there hot tubs at Best Western Plus Hotel Fino Chitose?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Hotel Fino Chitose feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Hotel Fino Chitose serves buffet breakfast each morning for a surcharge from its restaurant.

Does Best Western Plus Hotel Fino Chitose allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Hotel Fino Chitose.

Are there connecting rooms at Best Western Plus Hotel Fino Chitose?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Hotel Fino Chitose?

The closest major airport to Best Western Plus Hotel Fino Chitose is New Chitose Intl. Airport (CTS), which is 3.8 mi away (9 minutes by car). Another top airport is Sapporo Okadama Airport (OKD), which is located 28.3 mi away (43-minute drive).

Can I book a room with a balcony at Best Western Plus Hotel Fino Chitose?

No, you won't find guestrooms with balconies at Best Western Plus Hotel Fino Chitose.

Reviews

Best Western Plus Hotel Fino Chitose Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 324 out of 606 reviews
Rating 8 - Good. 216 out of 606 reviews
Rating 6 - Okay. 46 out of 606 reviews
Rating 4 - Poor. 14 out of 606 reviews
Rating 2 - Terrible. 6 out of 606 reviews

Reviews

2/10 Terrible

Cecilia

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room felt dirty. Did not feel comfortable staying here.
Stayed 1 night in Aug 2025

2/10 Terrible

Geoffrey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel strictly enforce their 3pm checkin time. Rooms were ready but they were not interested in being accomodating. They smiled and watched as I made several trips upstairs carrying my groups luggage after sleeping on the floor of the lobby for an hour waiting to check in. Room was dusty and found hair in shower. I’m not generally hostile towards hotels but the staff here went out of their way to make life more difficult. Will avoid the Best Western chain in future.
Stayed 1 night in Aug 2025

8/10 Good

chester

Stayed 1 night in Jun 2025

10/10 Excellent

Jincy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best stays in Japan. A very good hotel with all the amenities you need.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yu-Ying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and staff is friendly. Some restaurants around the hotel. Bakery across street is most go. However , the room is small but still bigger than regular JP hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay…very helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Finn

Stayed 1 night in Jan 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good!

Good location: 5 minute walk from Chitose Station. Next door is a 7-11. Clean and tidy, facilities is new. I’ll choose again if I come to Chitose.
Stayed 1 night in Feb 2025

8/10 Good

Gretchen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Main issue is no taxi's from airport to the hotel. We waited for >1 hour for a taxi at 10 PM along with about 70 other people. I tried ahead of time to order a private driver but that was $200 for a 9 minute ride.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Stayed 1 night in Feb 2025

6/10 Okay

burton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient but no dinner service
Stayed 2 nights in Feb 2025

6/10 Okay

Jasmin

Room was really tiny.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thinh

Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

nice, clean and comfortable room with fast wifi before our flights back home. Parking is an issue with not enough parking spaces overnight limited to 36 spaces for its guests. Has to park across the street. Also, the hotel does not have temporary parking space to unload luggage unless to park on a busy, active street to stop the traffic. Otherwise, it is a very good hotel choice to transit back home at a near airport location
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Generally good to stay

Everything is good with comfortable bed and good breakfast. Cleanliness of room needs improvement e.g. dusty equipment, stain on toilet bowl, etc. Floor bricks at front and back doors need attention which is slippery on snowy season.
Stayed 1 night in Jan 2025

10/10 Excellent

Kriangsak

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice at Chitose

The room is in good condition. they have parking next to the property that charge reasonable price. The staff is very nice and helpful. Specially thanks for the front desk lady who came out to help at the carpark.
Stayed 1 night in Sep 2024

6/10 Okay

Tai-Pong

Traveled with family
It is a very very small room with very few amenities
Stayed 1 night in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Just a quick one-night stay, so wasn't asking for much. No onsite parking which was a slight disappointment, but there are several parking lots nearby at optional cost. Breakfast was decent. All in all a nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Chi Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 2 nights in Jul 2024

6/10 Okay

Jerome, Phoenix

Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Stayed 1 night in Jan 2024