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Air Terminal Hotel

3.0 star property
Hot springs hotel with a full-service spa connected to the airport in Chitose

Choose dates to view prices

Photo gallery for Air Terminal Hotel

Exterior
View from property
Deluxe Double Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • New Chitose Airport Onsen
    ‪5 min walk‬
  • Northern Horse Park
    ‪14 min drive‬
  • Sapporo (CTS-New Chitose)
    ‪1 min walk‬

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Room options

View all photos for Double Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Single Room, Non Smoking

9.4 out of 10
Exceptional
(81 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Single Room, Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Smoking

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Deluxe Double Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Hollywood Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Single Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Single Room Non smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Single Room Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Deluxe Single Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Chitose

Air Terminal Hotel places you next to New Chitose Airport Onsen and within a 10-minute walk of Doraemon Wakuwaku Sky Park. This 188-room, 3-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and dry cleaning/laundry services. Located centrally in Chitose, it's connected to the airport and also close to Chitose Outlet Mall Rera and Siam Lock Country Club.

What's nearby

  • Doraemon Wakuwaku Sky Park - 3 min walk - 0.2 miles
  • New Chitose Airport Onsen - 5 min walk - 0.3 miles
  • Chitose Outlet Mall Rera - 5 min drive - 2.6 miles
  • Chitose Inter Golf Club - 9 min drive - 5.8 miles
  • Northern Horse Park - 14 min drive - 7.4 miles

Getting around

  • New Chitose Airport Station - 1 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 1 min walk

Restaurants

  • ‪えびそば一幻 - ‬1 min walk
  • ‪FIGHTERS DINING ROSTER - ‬1 min walk
  • ‪けやき - ‬1 min walk
  • ‪スターバックス - ‬3 min walk
  • ‪小樽ニュー三幸 - ‬7 min walk

About this property

Air Terminal Hotel

Hot springs hotel with a full-service spa connected to the airport in Chitose
Guests staying at Air Terminal Hotel enjoy a full-service spa, free WiFi in public areas, and laundry facilities. Self parking is offered for JPY 1600 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. This hot springs hotel also has a vending machine.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Japanese

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ANA Crowne Plaza Chitose by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,005 reviews
$141 nightly
The price is $155
Jul 21 - Jul 22
All taxes and fees included in total
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,600 per day)
  • Self parking on site (JPY 1,600 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1992

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for JPY 1500.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per day
  • Crib (infant bed) fee: JPY 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Frequently asked questions

Are free cancellation options available at Air Terminal Hotel?

Air Terminal Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Air Terminal Hotel?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Air Terminal Hotel on Jul 17, 2025 start from $269.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Air Terminal Hotel?

This hotel is located in Chitose and just steps from New Chitose Airport Onsen and Doraemon Wakuwaku Sky Park. You'll also find Chitose Inter Golf Club and Chitose Outlet Mall Rera within a short drive.

Is there parking available at Air Terminal Hotel?

Yes, parking is offered for JPY 1,600 per night.

Is a spa located at Air Terminal Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Air Terminal Hotel include a casino?

No, Air Terminal Hotel doesn't have a casino.

Is there an indoor pool at Air Terminal Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Air Terminal Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a full-service spa.

Does Air Terminal Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Air Terminal Hotel feature a restaurant that includes a breakfast menu?

No, Air Terminal Hotel doesn't have a restaurant that serves breakfast.

Does Air Terminal Hotel allow pets to stay for free?

No, pets aren't allowed at Air Terminal Hotel.

Are there connecting rooms at Air Terminal Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Air Terminal Hotel?

Air Terminal Hotel is connected to New Chitose Intl. Airport (CTS).

Can I book a room with a balcony at Air Terminal Hotel?

No, at Air Terminal Hotel, there aren't any guestrooms that list a balcony.

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1139 reviews
Rating 8 - Good. 371 out of 1139 reviews
Rating 6 - Okay. 110 out of 1139 reviews
Rating 4 - Poor. 27 out of 1139 reviews
Rating 2 - Terrible. 10 out of 1139 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mully

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great location, good breakfast

Super convenient location to the arrivals terminal at the airport, which is what I was looking for. Buffet breakfast in the morning was excellent. Rooms were basic and clean, rather noisy due to proximity to the airport but, something you have to compromise for location.
Stayed 1 night in Mar 2025

8/10 Good

Phyllis

Liked: Cleanliness, property conditions & facilities
Good choice for quick stay at airport
Stayed 1 night in Mar 2025

10/10 Excellent

Arjun

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Easy access in the airport.
Stayed 1 night in Feb 2025

2/10 Terrible

Kit Yin

Disliked: Staff & service, property conditions & facilities
No hot water supply, facility super old, staff not so helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Great breakfast and comfortable, quiet accommodations. Miles better than any US airport hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, not fancy
Stayed 1 night in Mar 2025

10/10 Excellent

Polly A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Mar 2025

4/10 Poor

Miao Qin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Miao Qin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the my worst hotel customer experience I have encountered in Japan. I asked for help during check-in to contact the airlines for damaged luggage, but the front counter staff cut me off coldly saying that they are a hotel and not the airport without empathy or offering any suggestions. During breakfast service, the staff stationed at the breakfast area was rude and did not even bothered greet us as if we owe her money. The rooms are old, dusty and mattress was sagging. For the amount paid, you can find a way better hotel. Definitely won’t recommend unless you are in for lousy service and backaches.
Stayed 1 night in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Ok place
Stayed 1 night in Mar 2025

2/10 Terrible

Fabien

Stayed 1 night in Mar 2025

8/10 Good

Bradley, Murwillumbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet

Winderful stay after long trip. Great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

jeffrey

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were generous in size. Staff were very helpful
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Stayed 1 night in Feb 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michon

Liked: Staff & service
The room was suffice but smelled like cigarettes. Breakfast was good.
Stayed 1 night in Feb 2025

10/10 Excellent

sean

Liked: Staff & service, property conditions & facilities
Very convenient and there is great shopping at new chitose
Stayed 1 night in Mar 2025

4/10 Poor

Antoinette

Traveled with partner
Liked: Cleanliness, staff & service
Very convenient airport hotel, located right inside the domestic terminal with a huge range of shops and dining options inside. But it was the worst bed and pillows we have ever slept on - made for an awful nights rest. For this alone we wouldn’t stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooooo convenient. Great rooms for the price. Wide variety of options at breakfast. 10/10, would recommend. Especially after a long travel day or arriving late to Sapporo airport.
Stayed 1 night in Feb 2025

8/10 Good

SU ZEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleaning staff, convenient location to catch ski bus from airport the next Day. Breakfast varieties ok. Onsen is at another building and need to walk around 5 mins or so. Airport closes some section at 1130 so need to get back to the hotel by then
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you flight is early morning.
Stayed 1 night in Feb 2025

8/10 Good

Jolie

Stayed 1 night in Feb 2025