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Air Terminal Hotel

3.0 star property
Hot springs hotel with a full-service spa connected to the airport in Chitose

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Photo gallery for Air Terminal Hotel

Exterior
Hot springs
Deluxe Double Room, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Hot springs
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, Doraemon Wakuwaku Sky Park
    ‪3 min walk‬
  • Place, New Chitose Airport Onsen
    ‪5 min walk‬
  • Place, Lake Shikotsu
    ‪38 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪1 min walk‬

Room options

View all photos for Deluxe Single Room

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 2

View all photos for Single Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Single Room, Non Smoking

9.2 out of 10
Wonderful
(102 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Single Room, Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(63 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, Non Smoking

8.0 out of 10
Very good
(27 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Hollywood Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Single Room Non smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room Non smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1

View all photos for Standard Single Room Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Single Room Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1

View all photos for Standard Triple Room Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room Smoking

  • Sleeps 3

View all photos for Standard Triple Room Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room Non Smoking

  • Sleeps 3

View all photos for Standard Double Room Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room Smoking

  • Sleeps 2

View all photos for Standard Double Room Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Double Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2

View all photos for Standard Twin Room Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Deluxe Double Room Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Triple Room

  • Sleeps 3

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About the neighborhood

Chitose

Air Terminal Hotel places you next to New Chitose Airport Onsen and within a 10-minute walk of Doraemon Wakuwaku Sky Park. This 188-room, 3-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and dry cleaning/laundry services. Located centrally in Chitose, it's connected to the airport and also close to Chitose Inter Golf Club and Aoba Park.

What's nearby

  • Doraemon Wakuwaku Sky Park - 3 min walk - 0.2 miles
  • New Chitose Airport Onsen - 5 min walk - 0.3 miles
  • Sapporo Dome - 36 min drive - 27.3 miles
  • Lake Shikotsu - 38 min drive - 24.6 miles
  • Odori Park - 44 min drive - 32.7 miles

Getting around

  • New Chitose Airport Station - 1 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 1 min walk

Restaurants

  • ‪北海道ラーメン道場 - ‬1 min walk
  • ‪えびそば一幻 - ‬1 min walk
  • ‪弟子屈ラーメン - ‬1 min walk
  • ‪五十七番寿し - ‬1 min walk
  • ‪キタカレー - ‬8 min walk

About this property

Air Terminal Hotel

Hot springs hotel with a full-service spa connected to the airport in Chitose
Guests staying at Air Terminal Hotel enjoy a full-service spa, free WiFi in public areas, and a vending machine. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Lobby
Portom International Hokkaido
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
10.0 out of 10, Exceptional, 285 reviews
$289 nightly
The price is $323
Jan 19 - Jan 20, 2026
Portom International Hokkaido

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for JPY 1500.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Frequently asked questions

Are free cancellation options available at Air Terminal Hotel?

Air Terminal Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do near Air Terminal Hotel?

This hotel is located in Chitose and just steps from New Chitose Airport Onsen and Doraemon Wakuwaku Sky Park. You'll also find Chitose Inter Golf Club and Aoba Park within a short drive.

Will I be able to park at Air Terminal Hotel?

No, this hotel doesn't offer parking.

Is a spa located at Air Terminal Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Air Terminal Hotel include a casino?

No, Air Terminal Hotel doesn't have a casino.

Is there an indoor pool at Air Terminal Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Air Terminal Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a full-service spa.

Does Air Terminal Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Air Terminal Hotel feature a restaurant that includes a breakfast menu?

No, Air Terminal Hotel doesn't have a restaurant that serves breakfast.

Does Air Terminal Hotel allow pets to stay for free?

No, pets aren't allowed at Air Terminal Hotel.

Are there connecting rooms at Air Terminal Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Air Terminal Hotel?

Air Terminal Hotel is connected to New Chitose Intl. Airport (CTS).

Can I book a room with a balcony at Air Terminal Hotel?

No, you won't find guestrooms with balconies at Air Terminal Hotel.

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 702 out of 1301 reviews
Rating 8 - Good. 425 out of 1301 reviews
Rating 6 - Okay. 122 out of 1301 reviews
Rating 4 - Poor. 36 out of 1301 reviews
Rating 2 - Terrible. 16 out of 1301 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CLARK

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the airport. Excellent breakfast. Kind and knowledgeable English speaking staff
Stayed 1 night in Sep 2025

8/10 Good

stephen

Stayed 1 night in Sep 2025

6/10 Okay

Kiet

Traveled with family
Liked: Cleanliness, staff & service
Helpful and friendly staff. The room was still stuffy after turned on high air-conditioning (the corridor was cooler than the room). Contacted the front desk and asked for room change. The staff offered another room on the same level, however the room condition was the same so we didn’t move to another room. The staff then offered a fan and we used the fan in the room. The breakfast was great and the hotel offered free onsen admission (the onsen is located on level 4, walkable within 5 mins). Convenient location for next day departure. Many restaurants and shops for food, especially for chocolates. There were public transport and hotel shuttle buses. We used the hotel shuttle bus and was very convenient and on time. It runs every 30 minutes.
Stayed 1 night in Sep 2025

8/10 Good

Shinko

Stayed 2 nights in Sep 2025

8/10 Good

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for a quick layover, especially if you are renting a vehicle early the next day. The shops around the hotel closes at about 9pm though, so if your flight arrives late, you will be out of luck for dinner
Stayed 1 night in Sep 2025

8/10 Good

Pui Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast not good, no variety I booked 2 rooms but one of the room quite dark Weak air-conditioning in room
Stayed 1 night in Aug 2025

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Nai Chao

Stayed 1 night in Aug 2025

10/10 Excellent

Min

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lobby was airy and we had access to the onsen. Room smelt a touch musty but the window can be opened for ventilation.
Stayed 1 night in Aug 2025

4/10 Poor

Christian, Fremont

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doors are hard to unlock and lock from outside. Paneling on the interior wall was falling off. Breakfast food wasn’t good for Japan standards but it’s an airport hotel so what do you expect? Bed was firm but comfortable enough I fell asleep. The view outside the window at night with the colorful runway lights was surprisingly beautiful! Didn’t use the onsen.
Stayed 1 night in Aug 2025

2/10 Terrible

Wai Ling

Disliked: Cleanliness, staff & service, property conditions & facilities
Only good thing was that it’s convenient right at arrival area. Other than that - the hotel is old and smelly and dirty. I was forced to pay extra to upgrade to non-smoking room - but the room still smelled like smoke. Everywhere looked dirty! Really uncomfy - would never stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Chun-Ming

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hot spring and breakfast. Easy to go shopping and a lot of chose .
Stayed 1 night in Aug 2025

10/10 Excellent

Jihyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onsen is the best!

Crystal clean room and facilities. The onsen is truly the best — relaxing, spotless, and perfect after a long trip. The only thing I was a little sad about is that I wished for longer onsen hours, especially for guests with late flights. Breakfast was okay — not a lot of variety, but enough to be satisfying. Overall, a convenient and comfortable stay right at the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Access to airport and shops.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel very much. It is convenient. It has a great breakfast. The staff are friendly and knowledgeable and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

yung kwan, hong kong

Stayed 1 night in Jul 2025

8/10 Good

Fung Yew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We landed at the New Chitose airport past 11pm and were glad we booked the Air Terminal hotel which was walkable and comfortable to rest for the night. The rooms are clean but the mattress a little too soft for us. We enjoyed the buffet breakfast which was fresh and delicious. Only drawback was that it closes at 9.30am, which was kind of early in my opinion
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

steven

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Basic airport hotel with a decent breakfast included to make travel simpler. Onsen privileges included but tattoos are not permitted. Onsen is crowded and in a different part of the airport anyways.
Stayed 1 night in Jul 2025

10/10 Excellent

Elspeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cannot beat this hotel if you have an early flight. So pleasant, free use of the airport Onsen. Easy access to departures. Nothing not to like.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jun 2025