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Recent guest reviews

The vip offers a variety of things to use while you stay for a fair price at day.

me encanto la propriedad todo facil para encontrar y limpio

The staff was great and the property offers a lot of amenities for your dollars unlike Courtyard by Marriott.

Clean rooms and friendly staff Everyone was very friendly and helpful

Someone stole my wife’s shoes. And of course no one knows anything. This is the second time this has happened at one of Barcelo Properties

Everybody was excellent. I love that hotel because everything is close and the hotel have everything I need the food are good

Generally, I like the property overall. But two incidents don't sit well with me. 1.) The water went out in my room for a half a day. These things happen from time to time, but someone enter my room while I was not there without my permission and I was not even notified by the hotel at all. I noticed things were rearranged so I had to call the desk and ask. It was until then did they acknowledge they had a "building problem" and they were working on it. Meanwhile, I was inconvenienced for half a day before it was resolved. Secondly, I came to town for a wedding (which was at another location). Afterwards, 2 family members from the wedding party wanted to come by for a visit. I did not like that I could not have two guests in my room for a few hours without having to "pay extra" for them. They were not there to stay but just visit. My guests were greeted in the lobby and told they could not go up to the room with me. I was sent to the front desk, where I told that I had to pay extra for a guest to go up for a visit. I did not and do not like this even if it is a policy (which I'm not sure whether it is or not?); either way I don't like this kind of property.

Very clean and well kept, good atmosphere and servers

Convenient location and restaurants, casino and lounge on the premises.

Electronic check out should be available so you would not have to wait in the check out line

Perfect location if you plan to be driving all over the city. Restaurant is awesome. Staff can’t be nicer. Nice pool. In House salon mani/pedi was $20. If the buffet breakfast is too much food there’s an amazing bakery with great coffee and breads next to the casino.

I like everything about Barcelo . From the staff, location cleanliness ect

I love to be in this hotel all the time i came to DR cuz is everything close to go around .

Maximo Gomez-Esq 27 de Febrero Santo Domingo Distrito Nacional

Hotel highlights

  • Close to Sambil Santo Domingo
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Miraflores, Barceló Santo Domingo is a leisurely stroll from popular sights such as Eduardo Brito National Theater and Museum of Modern Art. This 218-room, 4-star hotel has 2 outdoor pools along with a casino and 2 restaurants.


Dining

Enjoy dining at Kyoto, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All 218 air-conditioned accommodations feature a separate bedroom. Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and free newspapers are also standard.


Property features

Guests of Barceló Santo Domingo have access to 2 outdoor pools, a casino, and a nightclub. Free valet and self parking are available, and there's also an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a children's pool, a fitness center, and free WiFi in public areas.

Room options

Superior Room

1 King Bed | Sleeps 3

Superior Executive Room

1 King Bed | Sleeps 3

Superior Premium Level Room

1 King Bed | Sleeps 3

Guest reviews for Barceló Santo Domingo

Everyone (47) Couples (3) Family (18)
5
Family Family

The vip offers a variety of things to use while you stay for a fair price at day.

By , from Massachusetts on Mar 15, 2020

Review comment responded on Mar 16, 2020

Dear Mr. Ramon: We thank you for sharing your lovely opinion about your visit to our Barceló Santo Domingo hotel. It is always our goal to reach the maximum satisfaction of our guests and we are happy to read that you have enjoyed our Premium Level and the attention received by our staff, as we strive every day to offer the best quality and ensure that all our guests a memorable experience. It has been a pleasure for us and we look forward to welcoming you again very soon. Best regards, Johanny Sosa

5
Partner Couples Family

me encanto la propriedad todo facil para encontrar y limpio

By , from New York ny on Feb 23, 2020

Review comment responded on Feb 24, 2020

Estimada Sra. Johanna: Le damos las gracias por compartirnos sus maravillosos comentarios sobre su estancia en nuestro hotel Barceló Santo Domingo. Estamos encantados de leer que disfruto plenamente de nuestra ubicación inmejorable y de la limpieza de nuestras instalaciones, ya que somos plenamente consciente de que este es un aspecto de vital importancia para que nuestros huéspedes se sientan cómodos en nuestro hotel. Ha sido un placer para nosotros servirle y esperamos poder darle la bienvenida de nuevo muy pronto. Saludos cordiales, Johanny Sosa

4
Everyone

The staff was great and the property offers a lot of amenities for your dollars unlike Courtyard by Marriott.

By on Feb 8, 2020

Review comment responded on Feb 10, 2020

Dear Guest: Thank you very much for your wonderful comments about your recent experience at our Barceló Santo Domingo hotel. We are very happy to read that you have fully enjoyed our services and we are delighted to read that you felt welcome and supported from the moment you arrived and that you share your compliments with our staff, since the whole team works hard to ensure that we offer a high quality service and a memorable experience. Thank you for choosing us and we look forward to serving you again. Best regards, Johanny Sosa

5
Everyone

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

Dear Guest: Thank you for sharing your feedback on your recent experience at our Barcelo Santo Domingo Hotel. Our main goal being to ensure the greatest satisfaction of our guests. Best Regards, Johanny Sosa

5
Partner Couples

Clean rooms and friendly staff Everyone was very friendly and helpful

By on Jan 25, 2020

Review comment responded on Jan 25, 2020

Dear Guest, We appreciate the wonderful comments you have shared about your stay at our Barceló Santo Domingo hotel. We always find it pleasant to know that our guests have returned to their homes with great memories and we are very happy to know that you have fully enjoyed the cleanliness of our rooms and the attentions received by our staff, since they strive every day To provide the best services and we assure you that it will be a great source of motivation, so we will convey your congratulations. Once again we thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Johanny Sosa

1
Family Family

Someone stole my wife’s shoes. And of course no one knows anything. This is the second time this has happened at one of Barcelo Properties

By on Jan 24, 2020

Review comment responded on Jan 27, 2020

Dear guest: Thank you very much for sharing your opinion about your recent visit to our Barceló Santo Domingo Hotel. We are very dismayed and disappointed while reading your comments regarding the loss of your wife's shoes, since after completing our investigation procedures and communicate by phone call, you informed us that your wife never brought her shoes to our facilities and she found them in your home, apologizing for the accusations made . We are very happy that you found them and that it was a mistake. So we regret that you have placed this comment as we strive every day to ensure the safety and well-being of our guests. Once again, thank you for your time and we look forward to serving you again very soon. Best regards, Johanny Sosa

4
Friends Family

By on Jan 21, 2020

Review comment responded on Jan 22, 2020

Dear Guest: Thank you for sharing your feedback on your recent experience at our Barcelo Santo Domingo Hotel. Our main goal being to ensure the greatest satisfaction of our guests. Best Regards, Johanny Sosa

5
Family Family

Everybody was excellent. I love that hotel because everything is close and the hotel have everything I need the food are good

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Dear Guest, We thank you for sharing your wonderful comments about your recent stay at our Barceló Santo Domingo hotel. It is always our goal to reach the maximum satisfaction of our guests and we are happy to read that we have enjoyed our unbeatable location, our gastronomy and the attentions received by our staff, since we have continually strived to offer the best quality and ensure that all our guests return home with beautiful memories. It has been a pleasure for us and we look forward to welcoming you to a new one very soon. Best regards, Johanny Sosa

4
Everyone

By on Jan 4, 2020

Review comment responded on Jan 4, 2020

Dear Guest: Thank you for sharing your feedback on your recent experience at our Barcelo Santo Domingo Hotel. Our main goal being to ensure the greatest satisfaction of our guests. Best Regards, Johanny Sosa

5
Everyone

By on Dec 18, 2019

Review comment responded on Dec 18, 2019

Dear Guest: Thank you for sharing your feedback on your recent experience at our Barcelo Santo Domingo Hotel. Our main goal being to ensure the greatest satisfaction of our guests. Best Regards, Johanny Sosa

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