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Recent guest reviews

Clean, safe, great service, excellent city views on upper floors, etc.

The attention staff gives you is amazing ! Loved the pool 🙏 I didn’t want to leave but decir sly will be coming back

Well I have a problem with the bathroom. I'll use it but the light when of for at least 13 seconds and I'm trying to flush out and don't work, so I open the top of the toilet to see if it was no water on it. And the top fair and broke. So I call the lobby and tell then the problem and the only answer I have back was. Well Sr. That cost $100.00 plus tax was $128.00 dollars. Was an accident. But they make me pay for it. But everything else was good. Beautiful pool and view of the city...

This is the best hotel to stay in the city.. the service, the staff, and the food are great! Near everything you can possible need.

One of the most COMFORTABLE PLACES TO STAY.... VERY CLEAN .....LOCATION IS GREAT

Best place to stay in the capital,free breakfast and it’s an amazing breakfast too. Made to order omelets,fresh fruit, an assortment of bacon,sausage,plantains,oatmeal,croissants,breads,cereals. In the evening free cocktails from 5-7 with appetizers. The beds are amazing and the room is very clean and large.This place is wonderful and we will stay there again for sure.

Beautiful hotel, great staff. Rooms and hotel were clean. Service was amazing, very attentive.

Addressed my concerns with the supervisor and she was rude and did not resolve the issues. Hidden fees and unposted policies that we did not know about when we got to the hotel. Local visitors are not allowed in the room and when asked if my grandmother can come up they suggested she wait in the lobby or pay extra. We paid for 4 people to stay in a double bed room and were only allowed 2 towels (ripped and stained) and 2 bottle of waters per day. Bad experience for the price.

Great family vacation in Santo Domingo highlighted by excellent accommodations. I appreciated the convenience of the included breakfast buffet and the welcoming afternoon Manager's Happy Hour.

I enjoy my stay at this hotel on every trip. Comfortable suites for traveling with children, microwave, spacious romos.

Arrived during Irma and the hotel was fully staffed and very professional. My check in was fast and efficient. The room was amazing and anything I needed was a phone call away. Top notch and would stay and will stay again.

Its a very good hotel. We stayed for 12 days/nights and enjoyed every day. The room was quiet and had a nice view. The hotel offers a free food and drinks at night and its a nice touch. We spent the morning and afternoons out of the hotel. To come back to complimentary drinks and light food was something I looked forward to.

I knew I was going to be OK, based on the reviews and the fact that it's an Embassy Suites by Hilton. But I was pleasantly surprised at how much better than OK this was. The location is perfect, right on top of a downtown shopping mall which has nice restaurants and good shopping. The hotel itself also had a nice restaurant/bar and the service was impeccable. We explored the nearby streets and found a great little sushi shop within a couple of blocks, but there were several other attractive choices as well. The suite itself was very nice--top notch appointments and a great view of the city with the ceiling-to-floor "windows" (glass wall, really). The hotel staff was super friendly and very helpful. This now will be my choice on all future visits to Santo Domingo. (Oh, don't forget to bring workout clothes--they have a nice complimentary gym!!)

Great hotel! Super clean and amazing staff. Very nice complimentary breakfast and fun happy hour all included!

Visited Santo Domingo for vacation and had a wonderful experience at Embassy Suites. Staff was 1st class and the hotel was clean.

Ave. Tiradentes #32 Santo Domingo Distrito Nacional

Hotel highlights

  • Close to Blue Mall
  • Free cooked-to-order breakfast
  • Free WiFi in public areas
  • Free parking

Located in Downtown Santo Domingo within a mile (2 km) of Blue Mall, Embassy Suites by Hilton Santo Domingo is within 2 miles (3 km) of other popular sights such as Embassy of the United States Dominican Republic. This 180-room, 4-star hotel has free breakfast, an outdoor pool, and a 24-hour fitness center. Centrally located in Santo Domingo, the hotel is connected to a shopping center, and a short walk from Bellapart Museum and Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja).


Dining

Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 180 air-conditioned accommodations feature kitchenettes and space to spread out with a separate bedroom, living rooms, and dining areas. Guests can expect WiFi and 37-inch flat-screen TVs. IPod docks, sofa beds, and free bottled water are other standard amenities.


Property features

Built in 2014, the brand new Embassy Suites by Hilton Santo Domingo offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a computer station.

Room options

One King Bed - One Bedroom Suite (City View)

1 King Bed | Sleeps 4

Suite, 1 Bedroom

1 King Bed | Sleeps 3

Suite, 1 Bedroom, City View, Corner

1 King Bed and 1 Double Sofa Bed | Sleeps 4

One King Bed - One Bedroom Suite

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Santo Domingo

Everyone (21) Couples (1) Family (3)
5
Everyone

Clean, safe, great service, excellent city views on upper floors, etc.

By on Dec 9, 2019

5
Family

The attention staff gives you is amazing ! Loved the pool 🙏 I didn’t want to leave but decir sly will be coming back

By on Sep 18, 2019

Review comment responded on Nov 14, 2019

Thank you very much for choosing Embassy Suites Santo Domingo! Knowing you are so satisfied with our hotel and services is overwhelming. Our goal is to make sure every guest has the best experience in our hotel and it is great to know we have fulfilled our goal with you. We look forward to welcome you back in a near future!

3
Everyone

By on Aug 24, 2019

5
Everyone

By on Jul 8, 2019

5
Partner Couples Family

Well I have a problem with the bathroom. I'll use it but the light when of for at least 13 seconds and I'm trying to flush out and don't work, so I open the top of the toilet to see if it was no water on it. And the top fair and broke. So I call the lobby and tell then the problem and the only answer I have back was. Well Sr. That cost $100.00 plus tax was $128.00 dollars. Was an accident. But they make me pay for it. But everything else was good. Beautiful pool and view of the city...

By , from Brooklyn, ny on Mar 26, 2019

5
Everyone

By on Mar 26, 2019

5
Everyone

By on Mar 25, 2019

5
Family with small children Family

This is the best hotel to stay in the city.. the service, the staff, and the food are great! Near everything you can possible need.

By , from East Elmhurst NY on Mar 15, 2019

5
Everyone

One of the most COMFORTABLE PLACES TO STAY.... VERY CLEAN .....LOCATION IS GREAT

By on Jan 27, 2019

5
Everyone

Best place to stay in the capital,free breakfast and it’s an amazing breakfast too. Made to order omelets,fresh fruit, an assortment of bacon,sausage,plantains,oatmeal,croissants,breads,cereals. In the evening free cocktails from 5-7 with appetizers. The beds are amazing and the room is very clean and large.This place is wonderful and we will stay there again for sure.

By on Jan 2, 2019

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