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NH Ciudad de Santiago

4.0 out of 5.0

Recent guest reviews

There are two separate bedroom and living room. Two TV's and sofas and a walk-in closet etc. Unfortunately, there is no coffee or free water offered in 409 or 509. The WiFi is good.

The rooms are big, the location is fine. So recommended

We stayed at Nh Ciudad de Santiago for 4 nights and would definitely return. Our 'room' (no up-charge) was actually a suite with 2 TVs and a large bathroom with a bath tub. Staff in the Business Center went above and beyond to help me locate a friend....I had only a PO box address and former work location!

Make sure you exchange dollars before arriving to the hotel. The hotel will not exchange. You can pay taxis from the hotel and charge it to your room, but there are hardly any available. Once you check out, should you need to come back for your luggage and request a taxi to the airport, you are unable to charge it in your credit card then. So, your only option if you do not have enough Chilean Pesos is to walk to the closest bank and withdraw more pesos. Which will be mean another fee to your bank account for withdrawing funds. The taxi cost from the hotel to the international airport is 22,000 (approx 33 usd at today's exchange) Bathrooms need an update. The suite bath shower has a cristal half door and as you shower water spills to half of them bathroom. The hotel does provide you with a towel floor mat, but is soaked by the time you step out for te tub. Said this, be careful if you bring an elderly person or someone with some phi social limitations, it is very sleepery when you step out of the tub. The room is not equipped with more pillows or blankets than the ones on the bed. You must call the from desk should you need additional comfort You will be provided Shampoo, liquid and bar soap, and cream. Nothing else as toiletries. Make sure you request rooms overlooking the avenue, otherwise your view will be a privately own building right in front where people stand at their balconies and the view to your room is not the most confortable scenario.

This hotel is right off of Salvador station on Line 1 and Parque Forestal. Rooms were clean, free breakfast, English-speaking staff were accomodating. The toilet did not work in the roomthey gave us initially, they quickly provided another room with a better view on a higher floor.I want to try another NH hotel in a dirreferent country. Overall pleasant experience.

The two great things abut this hotel: -Location -Breakfast Thinks to improve: -Old TVs on the rooms -more towels and better amenities in the bathrooms Bad things: -overprice and antiquated telephone system. Good for quick business trip.

This was ok hotel in a great location. I think it should be little cheaper for the value it offer, but overall this is an average 4 star hotel that is clean, safe and in great location. Business Center needs major improvement .

Stuffs are very nice. Breakfast was very good too. Restaurant in the hotel is good. Sauna was not available at the time.

Avda. Condell, 40 Santiago Region Metropolitana

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Providencia, NH Ciudad de Santiago is within 2 miles (3 km) of popular attractions such as Palacio de la Moneda and Santiago Town Square. This 4-star hotel has 122 guestrooms and offers an indoor pool, free self parking, and a fitness center. Located centrally in Santiago, it's also close to San Cristobal Hill and Plaza de la Constitucion.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


The 122 soundproofed accommodations afford space to spread out with separate bedrooms and living rooms. Guests can expect free wired Internet and 42-inch LED TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.

Property features

At NH Ciudad de Santiago, guests enjoy features like an indoor pool, a fitness center, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 42 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Family Quadruple Room

Full 1 | Twin 2 | Sleeps 4

Suite (New Style)

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 1423 reviews