MR Hotel

3.5 star property
Hotel with 3 hot tubs, near Costanera Center

Choose dates to view prices

Photo gallery for MR Hotel

Lobby
Indoor pool
Dining
Property entrance
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • Parking included

Explore the area

View in a map
Av Pedro De Valdivia 164, Providencia, Santiago, Region Metropolitana, 7500000
  • Place, Costanera Center
    ‪13 min walk‬
  • Place, Medical Center Hospital Worker
    ‪4 min drive‬
  • Place, San Cristobal Hill
    ‪6 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

Standard Single Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Queen Bed

Standard Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Triple Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 3 Queen Beds

Deluxe Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 592 sq ft
  • Sleeps 3
  • 2 Queen Beds

Single Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Single Room Superior

  • Sleeps 2

Double Room Standard

  • 269 sq ft
  • Sleeps 3

Double Room Superior

  • 344 sq ft
  • Sleeps 3

Room Standard

  • 602 sq ft
  • Sleeps 4

Twin Room Superior

  • 344 sq ft
  • Sleeps 3

Room Standard

  • 301 sq ft
  • Sleeps 3

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About the neighborhood

Santiago

Located in Providencia within a 5-minute walk of Drugstore, MR Hotel is within a 15-minute stroll of Costanera Center. This 112-room, 3.5-star hotel has free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Clínica Indisa - 11 min walk - 0.6 miles
  • Costanera Center - 13 min walk - 0.7 miles
  • Medical Center Hospital Worker - 4 min drive - 2.5 miles
  • Parque Arauco Mall - 4 min drive - 2.9 miles
  • San Cristobal Hill - 6 min drive - 1.7 miles

Getting around

  • Pedro de Valdivia Station - 2 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Fuente Alemana - ‬1 min walk
  • ‪We Are Four Coffee Roasters - ‬1 min walk
  • ‪Alemán Experto - ‬2 min walk
  • ‪El Rey De Las Micheladas - ‬1 min walk
  • ‪The Coffee Club - ‬1 min walk

About this property

MR Hotel

Hotel with 3 hot tubs, near Costanera Center
Guests staying at MR Hotel enjoy an indoor pool, a gym, and 3 hot tubs. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.
24-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, electric kettles, and safes are other standard amenities.
3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:30 PM.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Neruda
Hotel Neruda Santiago
Neruda Hotel
Neruda Santiago
Neruda Hotel Santiago
Hotel Neruda
MR Hotel Hotel
MR Hotel Santiago

Frequently asked questions

Is free cancellation available at MR Hotel?

MR Hotel provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What can I see within easy reach of MR Hotel?

This hotel is situated in Providencia, just steps from Drugstore, and within a 10-minute walk of Municipal Market of Providencia and Sculpture Park. You'll also find Costanera Center and Parque Arauco Mall within a short drive.

Is there parking available at MR Hotel?

Yes, self parking is offered for free at the hotel.

Does MR Hotel feature a casino at the property?

No, MR Hotel doesn't have a casino.

Is there an indoor pool at MR Hotel?

Yes, this hotel has an indoor pool along with 3 hot tubs. Guests have pool access between 7:30 AM and 10:30 PM.

What do couples enjoy most about MR Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at MR Hotel?

Yes, guests can enjoy 3 spa tubs at this hotel.

Does MR Hotel have a restaurant with a breakfast menu?

Yes, MR Hotel serves free buffet breakfast each morning from its restaurant.

Does MR Hotel allow pets to stay for free?

No, pets aren't allowed at MR Hotel though service animals are welcome.

Does MR Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to MR Hotel?

The closest major airport to MR Hotel is Santiago Intl. Airport (SCL), which is 13.6 mi away (25 minutes by car).

Can I book a room with a balcony at MR Hotel?

No, at MR Hotel, there aren't any guestrooms that list a balcony.

MR Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 196 out of 403 reviews
Rating 8 - Good. 130 out of 403 reviews
Rating 6 - Okay. 40 out of 403 reviews
Rating 4 - Poor. 22 out of 403 reviews
Rating 2 - Terrible. 15 out of 403 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sooguk

Traveled with family and small children, Traveled with family
Mi hija se accidento y quedo en silla de ruedas, debi cancelar la reserva inesperadamente, llame al hotel enviando toda la información y no encontré ayuda. Expedia intermedio para que el Hotel me ayudara y aun cuando el Hotel recibio a mi hija en silla de ruedas no tuvieron misericordia y cobraron todos los dias. Envie correo y llame a la Gerente Comercial Dpto.Reservas la Sra. Katherine, fue cruel y nunca dio respuesta, son inhumanos, las personas por el telefono te mienten. No habia visto tanta maldad en un solo lugar, no viajes alli. No es un hotel familiar no esta en condiciones seguras para niños y menos quieren los niños, no tienen corazon para nada. Solo quieren tu dinero.
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located, near subway and buses. The staff are extremely professional and friendly. We felt very safe and well looked after. The breakfast is great, fruit, yogurt, eggs, bacon, bread, etc.
Stayed 8 nights in May 2025

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff is very kind.
Stayed 3 nights in Mar 2025

8/10 Good

FRANCISCO XAVIER TORRES

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
is fine!
Stayed 1 night in Mar 2025

8/10 Good

claudia

Stayed 1 night in Mar 2025

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot! Very walkable. Enjoyed both our stays here. Started here both when we arrived in Santiago and when we were leaving.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

simon y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorena

Stayed 2 nights in Feb 2025

8/10 Good

Armando

Stayed 13 nights in Jan 2025

10/10 Excellent

Maria

Stayed 4 nights in Dec 2024

10/10 Excellent

joao

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities
This hotel has beautiful elements--the wooden floors are very pretty and the lobby area is nice; the breakfast area is nice and it's convenient to have breakfast every morning; beds are decent and the bathroom at this location is small but decent; the room was very attractive looking but furniture had missing cushions and was incredibly old; I stayed here for the gym (MR Express shares the gym with this location)--it is good that it exists but most things are broken; there are 3 weights and the gym doesn't make sense; furniture in the bedroom--aside from the bed--is old with missing cushions; I stayed at MR Express also--it is not as nice looking and there is no carpet on the bedroom floor--however, the bathroom was bigger (easier if you have things to do), the heat actually worked at MR Express (at MR the air conditioner was on all night on a winter night--it was absolutely freezing); breakfasts are equal; they are near each other (about a 12 minutes walk) and the neighborhood is nice--I think I would stay at MR Express in the future since it's more functional and then workout elsewhere (breakfasts are the same--nice that they offer it--but less dramatic at MR Express because there is no turnstyle to get in)--the W Hotel has a very well equipped gym but it's a bit pricey (at least for a day pass)--it's near the MR Express
Stayed 1 night in Jun 2024

2/10 Terrible

ROSTYK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting - Rip Off

I have traveled for the last 45years and this was the worst room I have ever had! I stayed at this hotel a few days before and gave it a glowing review but I now withdraw that! stayed in Room 202, this is not the second floor but 1st floor. Checkin at 2145 Checkout 2200 the following night - paid 2 nights as I traveling at 0100. Room faced the street so had busy Vehicle and Foot Traffic noise for the entire stay so little or no sleep, even had street sweeper rumbling at 0400-0430. Window was 4 meters above the street. No privacy curtain but blackout curtain only. I would swear the carpet was damp. As the management of this hotel allow the use of this room obviously this is 'banditry' at its worst - no chance of me ever staying here again! Be very aware .. rip-off
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Nice

Hotel on arrival very professional and friend reception. great position easy access to public transport, many restaurants and great neighbourhood. room a little dated but just fine really. returning in 3 days
Stayed 3 nights in May 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort

A great hotel in a prime location.

A very well located hotel in Providencia within walking distance to a metro station as well as shops, amenities and attractions. Area felt safe enough for Santiago and we never had any issues. The hotel looks amazing from the outside as do the internal corridors. Our room was dated but worked well for us. No maintenance issues just older furniture. The shower was great and bathroom felt more modern. The included breakfast was basic but for the price we paid, the breakfast was great. Some staff spoke English which was helpful. Room service was quick and tasty. We enjoyed our stay here and would return.
Stayed 5 nights in Apr 2024

6/10 Okay

Darrell

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Quick Stop on Way Home

Okay hotel for the money. Could use a good deep cleaning and maintenance sweep. Helpful staff.
Stayed 3 nights in Apr 2024

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Santiago

Room 308. The view from my room was of a wall and the access ramp to the garage. The spring mattress on the bed is old and needs replacing. The layout of the rooms, those closest to the avenue, receive all the noise from the entrance hall, the breakfast area and the elevators, with groups of guests arriving and saying good night with laughter. Every night, around 11:00 PM I heard noises like brass (garbage?) being dragged and men talking loudly. The room is spacious, very clean, with an electric kettle and sachets of coffee, teas, sugar and sweetener. The breakfast is very hearty and sufficient. The staff are very professional and extremely friendly. The hotel is in a very good, safe area with plenty of restaurant, snack bar, pizzeria and transport options. Uber works very well in Santiago.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a pleasant part of the city. There were plenty of places to eat nearby as well as many shops too. Bus stations as well as the subway were close by allowing easy access to wherever you needed to go.
Stayed 7 nights in Apr 2024

10/10 Excellent

Daniel

Gracious staff and a good location for a very reasonable price.
Stayed 2 nights in Mar 2024

6/10 Okay

James L Y

Traveled with family
Liked: Staff & service, room comfort

Family trip

Need to upgrade the bathroom. No toilet paper holder missing- they just pit the toilet roll on the toilet tank. Only one hook in the bath room to hang just one bath towel. Nothing else. Closet have dirty towel and debris on the floor. yuck mini refrig leaking- stilled 1 week there and kept telling them to fix it. Have to put a towel inside to prevent the leak. Replace a other one still leak but less. Breakfast always the same- not good. Only thing good is location.
Stayed 7 nights in Feb 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

William Horton

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location near dining and metro. Quiet hotel with great staff. Only flaw was pool was not heated. Highly recommend this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Valerijs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very very very good hotel. Very good stuff. Brilliant service. In regards cleaning services very good too. Replacing towels whenever you want even replacing soaps as well every day. Breakfast ok. Can be a little improved. A bit more fruit options. Plenty of cakes, coffees, teas, actimels, yogurts.
Stayed 4 nights in Feb 2024

10/10 Excellent

Juan Carlos, Mercedes SUR

Stayed 3 nights in Feb 2024