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Debaines Hotel Santiago

3.5 star property
VIP Access

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Photo gallery for Debaines Hotel Santiago

Exterior
Rooftop terrace
Lobby
Deluxe Room, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Agustinas 720, Santiago, 8320233
  • Place, Santa Lucia Hill
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬
VIP Access
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Room options

View all photos for Deluxe Room, Corner

Deluxe Room, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, Corner

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Balcony (04)

Deluxe Room, Balcony (04) | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, Balcony (04)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Terrace (05)

Deluxe Suite, Terrace (05) | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite, Terrace (05)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (06)

Superior Suite (06) | Living area | 32-inch TV with digital channels

Superior Suite (06)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (07)

Deluxe Suite (07) | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite (07)

  • Sleeps 6
  • 1 King Bed

Suite (08 Penthouse)

  • Sleeps 8
  • 4 King Beds

About the neighborhood

Santiago

Located in Downtown Santiago, Debaines Hotel Santiago is adjacent to Municipal Theatre of Santiago and within a 10-minute walk of other popular attractions like Santa Lucia Hill. This 50-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, coffee/tea in a common area, and concierge services.

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.1 miles
  • Municipal Theatre of Santiago - 2 min walk - 0.1 miles
  • Plaza de Armas - 6 min walk - 0.3 miles
  • Santiago Town Square - 7 min walk - 0.4 miles
  • Palacio de la Moneda - 12 min walk - 0.7 miles

Getting around

  • Santa Lucia Station - 5 min walk
  • Parque Almagro Station - 20 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Restaurant Jin Xu - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Chun-He-Lou - ‬2 min walk
  • ‪Castaño - ‬2 min walk
  • ‪Desayuno Sommelier Hotel - ‬1 min walk

About this property

Debaines Hotel Santiago

Built in 2024, the brand new Debaines Hotel Santiago offers free WiFi in public areas, meeting rooms, and spa services. There's extended parking for a fee, and an airport shuttle (available 24 hours) for USD 45 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a porter/bellhop, and wedding services.
32-inch TVs come with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 22 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Secured, covered extended parking on site (USD 36 per week)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Bicycle tours
  • Private wine tours
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (53 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 119 and a deposit of USD 100 per stay
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 120 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 45 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: USD 45 (up to 17 years old)
  • Covered extended parking fee: USD 36 per week
  • Nearby parking fee: USD 22 per day (82 ft away)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 119 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 120 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers extended parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Parking has height restrictions.

Property is also known as

Debaines Hotel Santiago
Debaines Hotel Santiago Hotel
Debaines Hotel Santiago Santiago
Debaines Hotel Santiago Hotel Santiago

Frequently asked questions

What's there to do within easy reach of Debaines Hotel Santiago ?

This hotel is situated in Downtown Santiago, just steps from Municipal Theatre of Santiago and Templo de San Agustin, and within a short walk of Santa Lucia Hill. You'll also find Plaza de Armas and Santiago Town Square less than a mile away.

Is parking available on site at Debaines Hotel Santiago ?

Yes, secured extended parking is available for USD 36 per week. An electric car charging station and bicycle parking are also available.

Is a spa located at Debaines Hotel Santiago ?

Spa services at the hotel include massages.

Does Debaines Hotel Santiago include a casino on the premises?

No, Debaines Hotel Santiago doesn't have a casino.

Is there an indoor pool at Debaines Hotel Santiago ?

No, there is no indoor pool at this hotel.

Is Debaines Hotel Santiago a good place to stay for couples?

There are many amenities for couples at this hotel, including a chef service and champagne service as well as a restaurant.

Are there hot tubs at Debaines Hotel Santiago ?

No, there isn't a spa tub at this hotel.

Does Debaines Hotel Santiago feature a restaurant that includes a breakfast menu?

Yes, Debaines Hotel Santiago serves free continental breakfast each morning from its restaurant.

Does Debaines Hotel Santiago allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Debaines Hotel Santiago for a fee of USD 30 per pet, per night. The property also provides food and water bowls. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Debaines Hotel Santiago ?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Debaines Hotel Santiago ?

The closest major airport to Debaines Hotel Santiago is Santiago Intl. Airport (SCL), which is 11.2 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Debaines Hotel Santiago ?

No, there aren't any guestrooms with balconies at Debaines Hotel Santiago .

Does Debaines Hotel Santiago host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Debaines Hotel Santiago .

Debaines Hotel Santiago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness, property conditions & facilities
All the staff we met were excellent, but it seems understaffed. The rooftop bar was open but no one was there to serve drinks when we arrived and when we ordered morning coffee from room service it took over an hour. Otherwise, great location and an excellent room. Really comfy bed and great shower. The breakfast was also really good.
Stayed 2 nights in Nov 2025

4/10 Poor

Douglas

Disliked: Staff & service

Cold showers in winter, looks nice, hidden issues

Cold showers the entire stay here, in the middle of winter. Unbelievable. It's a known issue as the front desk says you have to let the water run for an astonishing 30 minutes and "maybe" the water will get warmer. It's one thing to have an unexpected issue, but to rent rooms with such a glaring issue in winter hoping no one will complain is pretty unacceptable. Also make sure you know that the included breakfast is at the restaurant and you have to verify with them that's what you're getting, because they hand guests a menu with expensive prices on it without saying anything, which I'm sure is very confusing for many guests and makes very little sense.
Stayed 1 night in Jul 2025

10/10 Excellent

Fasya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bruna

Stayed 2 nights in Oct 2025

10/10 Excellent

Bruna

Stayed 1 night in Oct 2025

10/10 Excellent

Raymundo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, con un año de antigüedad. Super recomendado!
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 3 nights in Sep 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente pero con falencias

muy lindo hotel, especialmente las habitaciones. Lamentablemente el personal del restaurant le falta amabilidad. La principal falencia fue por lejos el aire acondicionado en la habitación muy malo, la temperatura estuvo muy alta y no se podía bajar. Tuvimos que abrir la ventana para poder bajar la temperatura durante la noche
Stayed 1 night in Sep 2025

6/10 Okay

Paulo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Pontos de melhoria

Hotel em excelente ponto, muito limpo e alto padrão. Porem tive alguns problemas. 1° - No momento da reserva, nao estava explícito que não teria uma cama extra para a minha filha e o valor cobrado parq adicionar mais uma cama era um absurdo, praticamente uma nova diária. 2 - A diaria informava claramente que eu tinha direito ao almoço, porem sentei com minha familia no restaurante e fui perguntar sobre esse ponto e falaram que era somente o café, passando uma situação constrangedora. No dia seguinte, me chamaram e pediram desculpas e que de fato eu tinha o almoço incluído, porem fiquei tão decepcionado que não almocei mais nenhum dia no hotel. 3 - O ar condicionado dos quartos é um pouco confuso, pois marca duas temperaturas, poderiam explicar ou deixar um informativo mais claro no quarto. No geral é um bom hotel, apesar de ter passado pela situação da cama e do almoço, creio que voltaria.
Stayed 5 nights in Jul 2025

10/10 Excellent

Didier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aúnque situada en el centro el Debaines hotel es muy conveniente como oferta de lujo en Santiago. Buena para caminar y accéder a destino del centro como viaje de negocios como de placer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Camilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

juliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa. O hotel eh novo e muito bem montado. Cama excelente, decoração primorosa. Fica no Centro, o que eh um ponto positivo para quem visita Santiago a primeira vez e quer fazer todos os principais pontos turísticos caminhando. Também eh próximo de várias estações de metrô. Café da manhã muito bom. Um ponto de atenção eh que a água demora pra esquentar, o que eh desconfortável no inverno.
Stayed 6 nights in Jun 2025