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Apartamentos Premium Capital Lyon Costanera

2.5 star property
Hotel with free parking, near Clinica Santa Maria

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Photo gallery for Apartamentos Premium Capital Lyon Costanera

Terrace/patio
Seasonal outdoor pool
Terrace/patio
Standard Apartment, 1 Double Bed with Sofa bed, Balcony | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Nueva Providencia 2170, Providencia, Santiago, Metropolitana, 7510151
  • Place, Vivo Panorámico
    ‪1 min walk‬
  • Place, Costanera Center
    ‪7 min walk‬
  • Place, Gran Torre Santiago
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed with Sofa bed, Balcony

Standard Apartment, 1 Double Bed with Sofa bed, Balcony | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Apartment, 1 Double Bed with Sofa bed, Balcony

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Balcony

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Apartment, 2 Bedrooms, Balcony

  • 699 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

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About the neighborhood

Santiago

Located in Providencia within 2 miles (3 km) of Clinica Santa Maria, Apartamentos Premium Capital Lyon Costanera is within a few miles (5 km) of other popular sights such as San Cristobal Hill. This 8-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Vivo Panorámico - 1 min walk - 0.1 miles
  • Sculpture Park - 6 min walk - 0.3 miles
  • Costanera Center - 7 min walk - 0.4 miles
  • Gran Torre Santiago - 10 min walk - 0.6 miles
  • Clínica Indisa - 13 min walk - 0.7 miles

Getting around

  • Los Leones Station - 1 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 26 min drive

Restaurants

  • ‪Carl's Jr. - ‬1 min walk
  • ‪Da Renzo - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tung Fong - ‬2 min walk
  • ‪Sushi Lin - ‬2 min walk

About this property

Apartamentos Premium Capital Lyon Costanera

Hotel with free parking, near Clinica Santa Maria
Apartamentos Premium Capital Lyon Costanera offers a 24-hour gym, a business center, and a seasonal outdoor pool. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a terrace, laundry facilities, and barbecue grills.
Guests can expect free WiFi and LCD TVs with cable channels. Kitchens, balconies, and sitting areas are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping (for a fee)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 23 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: USD 15.00 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:30 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from December to February.

Property is also known as

Apartamentos Premium Capital Lyon Costanera Apartment Santiago
Apartamentos Premium Capital Lyon Costanera Apartment
Apartamentos Premium Capital Lyon Costanera Santiago
Apartamentos Capital Lyon Cos
Apartamentos Premium Capital Lyon Costanera Hotel
Apartamentos Premium Capital Lyon Costanera Santiago
Apartamentos Premium Capital Lyon Costanera Hotel Santiago

Frequently asked questions

Is a free cancellation option available at Apartamentos Premium Capital Lyon Costanera?

Apartamentos Premium Capital Lyon Costanera offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do around Apartamentos Premium Capital Lyon Costanera?

This hotel is situated in Providencia, just steps from Vivo Panorámico and Drugstore, and within a short walk of Costanera Center. You'll also find Gran Torre Santiago and Apoquindo less than a mile away.

Is parking available on site at Apartamentos Premium Capital Lyon Costanera?

Yes, self parking is offered for free at the hotel.

Does Apartamentos Premium Capital Lyon Costanera have a casino?

No, Apartamentos Premium Capital Lyon Costanera doesn't have a casino.

Will I find an indoor pool at Apartamentos Premium Capital Lyon Costanera?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from December until February.

What amenities will couples enjoy at Apartamentos Premium Capital Lyon Costanera?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Apartamentos Premium Capital Lyon Costanera?

No, there isn't a spa tub at this hotel.

Does Apartamentos Premium Capital Lyon Costanera have a restaurant with a breakfast menu?

No, Apartamentos Premium Capital Lyon Costanera doesn't have a restaurant that serves breakfast.

Does Apartamentos Premium Capital Lyon Costanera allow pets to stay for free?

No, pets aren't allowed at Apartamentos Premium Capital Lyon Costanera.

Are there connecting rooms at Apartamentos Premium Capital Lyon Costanera?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Apartamentos Premium Capital Lyon Costanera?

The closest major airport to Apartamentos Premium Capital Lyon Costanera is Santiago Intl. Airport (SCL), which is 13.7 mi away (26 minutes by car).

Can I book a room with a balcony at Apartamentos Premium Capital Lyon Costanera?

Yes, every guestroom at Apartamentos Premium Capital Lyon Costanera comes with a balcony.

Apartamentos Premium Capital Lyon Costanera Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 27 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

4/10 Poor

laura

Disliked: Staff & service, property conditions & facilities

Not as advertised

Upon arrival I had to go to the office right away because there wasn’t a single towel in the unit of any ind at all. Misleading information. The TV and AC are in one bedroom, so only the people in that room benefit from them. The advertising says they are in the unit thus for everybody. There is only one fan in the unit so, if you want cool, you have to choose to be in the living room or the bedroom but you can't have both. The sofa is dirty with huge stains in plain view. I could not seat on it, disgusting. The bedsheets looked laundered but the covers are old, used by so many other guest ... and are not washed. The kitchen looks old and barely clean. On our second day, I had to ask for the iron and ironing board because they were not in the room as per the advertisement. I asked for them at 9 am and by 3:30 they still had not brought them. I phoned but they didn’t answer. Once again I had to go in per person and ask for the. They gave me the board but not the iron which was brought in shortly after. On our last day, a Sun, no one came to do the housekeeping. The website says that it is done daily, that means 7 d/w including Sun. This place oversells what they actually have, a kind of dishonest practice. The only good feature is the location. With so many other places to stay in Providence, it is not worthwhile staying here given the poor service. Next time I come back to Santiago I'll stay somewhere else.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice 2bdrm apt in decent location. Everything good except parking can be challenging with shared spaces. Staff very nice and contact Francisco extremely responsive by text!

2/10 Terrible

Andres

Traveled with family

No lo recomiendo, proveedor pésimo!

Horrible el trato del tipo que tenia a a cargo el departamento, nos tuvo afuera con las maletas como media hora sin responder, después responde de mala forma, y cuando llegamos al departamento no contestó más y nos dejo en visto cuando le preguntamos la contraseña del wifi que en la descripción del departamento estaba incluido, la cama del living de abajo no tenía cobijas, mis hijas tuvieron que dormir con una manta de bebe que tartajearon ellas
Stayed 1 night in Mar 2020

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities

Decepcionante

A localização foi perfeita porém achei o estado do apto bem ruim. Paredes da cabeceira da cama descascadas e cortinas em péssimo estado de conservação. A entrada no quarto foi um choque. O banheiro ótimo, totalmente novo com chuveiro muito bom. A limpeza diária deixou a desejar e arrumadeira em um dos dias esqueceu de repor o papel higiênico e as toalhas de banho, piso etc. Muita distração !
Stayed 5 nights in Nov 2019

10/10 Excellent

Josinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Apartamento em Providencia

Os pontos positivos são: 1 - Apartamento bonito e espaçoso 2 - Utensílios de cozinha 3 - Decoração muito bonita 4 - Excelentes eletrodomésticos 5 - O melhor de tudo é a localização, no coração de Providencia e menos de 100 metros da estação de metrô Los Leones. Os pontos negativos são quase irrelevantes: 1 - No banheiro seria muito melhor um box de vidro ao invés de cortina 2 - Há pouca iluminação na área do chuveiro do banheiro 3 - O estado de conservação dos móveis, cama e pisos não é excelente
Stayed 6 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 6 nights in Aug 2019

2/10 Terrible

MOACIR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima experiência!!

Péssima experiência! Fiz a reserva com café da manhã, quando cheguei no hotel à noite para fazer o check-in perguntei onde seria o café e me foi informado que não havia café da manhã. Insisti que havia pago com café, então me falaram que eu tinha que trata isso no escritório, que funciona em um dos apartamentos, mas somente no dia seguinte. Esse é um dos grande problemas do apart hotel, o escritório funciona em horário reduzido (acho que de 10 às 17), horário este que normalmente o turista está passeando. Durante o dia liguei e falei do problema, mas a atendente insistiu que a minha reserva não havia café da manhã. Tive que enviar o documento do Hoteis.com mostrando que a reserva era com café. Depois disso, e de dois dias sem o café da manhã, me responderam que o café era “tipo snack” e que seria deixado no meu quarto. Ou seja, correram em algum supermercado e compraram algumas porcarias industrializadas (veja foto) para valer para 3 diárias. Portanto, não acreditem que haverá café da manhã neste hotel, mesmo que a sua reserva diga o contrário! Outro problema ocorreu quando fui pedir mais um rolo de papel higiênico, devia ser umas 9 horas da noite e me informaram que o serviço já havia fechado! Que só poderia ser feito no dia seguinte! O apartamento até que é espaçoso, mas é muito antigo e o chuveiro não esquenta direito, o que é um grande problema quando se viaja para o Chile no inverno. Um dos piores hotéis que já fiquei em toda a minha vida, não recomendo para ninguém!!
Stayed 4 nights in Jul 2019

6/10 Okay

Gloria

Disliked: Cleanliness, staff & service, room comfort

Estadia

Pagué departamento para 4 personas, había mesa para dos, con solo dos sillas,fue lo más incómodo del departamento, toallas demasiado viejas, al usar tomaban mal aspecto, deberían reemplazarlas. Limpieza del departamento estaba regular, en la estadía, la limpieza también fue poco minuciosa. Recepcion, muy buena atención de las señoritas. Contacto telefónico muy informal.
Stayed 3 nights in Jul 2019

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy limpio

Muy limpio y con todos los servicios necesarios, solo mejoraría la amabilidad de la persona que hizo el check in
Stayed 3 nights in May 2019

6/10 Okay

gustavo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Es buena la ubicación. Cerca de la estación de subte. Y del costanera Center.
Stayed 1 night in May 2019

10/10 Excellent

Maria Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente todo

Excelente todo, muy comodo y ubicacion espectacular
Stayed 7 nights in Apr 2019

8/10 Good

Gabriela María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación, departamento completo.

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
ビルの案内の人が、この施設のことを知っていたので助かりました。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Prüfen Sie die angegebene Telefonnummer, Kontakt war nicht möglich, um späte Ankunft anzukündigen. Ergänzen Sie, dass bei Ankunft nach 18 Uhr der Zugang zum Appartment in der Eingangshalle des Gebäudes ermöglicht wird.
Stayed 6 nights in Mar 2019

6/10 Okay

María del refugio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Llegamos de madrugada el muchacho que nos atendio sumamente grosero, la tarifa segun lo pagado incluia desayuno nunca hubo desayuno.
Stayed 6 nights in Mar 2019

8/10 Good

Alexandre

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Localização e espaço para hospedagem em família

Apartamento espaçoso, ar-condicionado e o acesso a Internet funcionando perfeitamente e a localização bem central no bairro Providencia, perto de vários pontos turísticos. O ponto fraco foi a limpeza do apartamento que deixou a desejar e a condição das toalhas e produtos de higiene.
Stayed 10 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

6/10 Okay

Claudia

Disliked: Cleanliness, staff & service

Atendimento péssimo, decepção.

Chegamos dia 01/01 e como era feriado não havia qualquer atendimento para nos auxiliar em nossas necessidades, o porteiro do prédio nos entregou o envelope com a senha da porta e pronto, tivemos que nos virar. Solicitei berço ao reservar a hospedagem e não estava disponível e não tinha internet no apartamento. No dia seguinte tivemos que aguardar até às 9h30 para falar com o escritório e eles também não arrumaram a internet, ficamos 3 dias sem conexão alguma. A limpeza precisa melhorar muito. Toalhas de banho são bem velhas e manchadas. Cama muito mole, bem ruim. Falta manutenção nos apartamentos: TV da sala não funciona e rodapé da sala e de um dos quartos estava todo solto, correndo risco de machucar alguém que poderia tropeçar. Por fim, esqueci o lençol do meu filho no apartamento, mandamos WhatsApp avisando e solicitando que nos enviem, mas a mensagem foi lida e nunca respondida. Uma pena essa postura, não recomendo a hospedagem nem voltaria a me hospedar lá. Ponto positivo: localização excelente.
Stayed 9 nights in Jan 2019

6/10 Okay

Verified traveler

Traveled with family
A localização é ótima. O tamanho do apartamento de 2 dormitórios é muito bom. Porteiros do prédio são extremamente simpáticos e atenciosos. Joan, da administração, nos ajudou em tudo que pôde, e agradeço a todos que nos atenderam. Mas há muitos aspectos em relação ao apartamento que precisam melhorar: - Os vidros das janelas da suíte estavam tão sujos que não dava para ver do lado de fora. - Um dos banheiros tem cortina para fechar o box , o que não adianta muito, quando se toma uma ducha e, por isso, o banheiro fica alagado, chegando a invadir o corredor, onde o piso laminado já está até prejudicado por causa disso. - A chaleira elétrica estava sem condições de uso, cheia de mofo. As paredes, bem sujas e descascadas. - O pior de tudo foi o colchão de casal, que formava um U, bem na minha coluna, deixando-me bem prejudicada, até conseguirmos mudar de quarto, depois de 3 noites. Por favor, troquem o colchão do apartamento 405. Ou seja, são "detalhes" que poderiam ser revistos, pois isso demonstraria mais consideração e respeito aos hóspedes.
Stayed 7 nights in Dec 2018

10/10 Excellent

Vera Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico! Apartamento 1405.

O apê fica num prédio residencial, com unidades disponíveis para locação de hóspedes, administradas por escritório que se localiza no próprio prédio. Cheguei às 21 hs., toquei a campainha e a porta foi aberta pelo lado interno.Na recepção, apresentei os documentos de praxe e sem stress ou espera me entregaram um envelope lacrado com a senha para abrir a porta do apê em dispositivo eletrônico.É preciso se apresentar no dia seguinte para check-in, no escritório. O apê é um charme! Super novo, limpíssimo, bem decorado e extremamente confortável. Na sala um sofá cama e duas poltronas. Varanda com mesa e cadeiras e vista maravilhosa da cidade emoldurada pelos Andes! A cozinha com fogão, forno, micro, cafeteira elétrica, torradeira e geladeira duplex. Quarto com cama king, colchão confortável, lençóis e cobertas de ótima qualidade. A TV fica no quarto, não na sala (problema para alguns). Muitos armários e cofre. A localização é imbatível, no melhor ponto de Providência - uma quadra do metrô Los Leones, ao lado de supermercados, lojas, shoppings e ótimos restaurantes.Para quem pretende cozinhar: não há utensílios suficientes, nem mesmo uma faca para cortar frutas/legumes. Há muitos pratos, talheres, copos, xícaras e taças todos em perfeitíssimo estado. Banheiro bom, a ducha dentro da banheira e dispenser de shampoo, condicionador e sabonete líquido. Toalhas um pouco surradas. No terraço do prédio há máquinas de lavar. Ar condicionado só no quarto. Ventilador disponível. Wifi ótimo
Stayed 8 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
アパートメントの場合、エントランス位置がどこか分かりにくい。エントランスの写真が欲しかったことと、「一階ロビーに総合受付の管理人がいるから、その方から鍵を受け取るように」などの説明は事前に欲しかった。事前にあったとしても、はっきり分かりやすく説明がほしい。 施設と総合受付の方の対応には満足です。
Stayed 1 night in Dec 2018

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