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Hotel Balcon Gueela

Property class: 2.5

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Photo gallery for Hotel Balcon Gueela

A hotel with a white facade, red balconies, and a sign that reads "Balcon Guélela Hotel".
A swimming pool with a red tiled deck, surrounded by pink flowers and greenery.
A hotel with a balcony sign, multiple windows, and a well-maintained exterior with greenery.
A neatly made bed with floral bedding and a towel, a wooden headboard, and a small bedside table.
A spacious hallway with a tiled floor leading to a kitchen area with a refrigerator and a sink.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Calle Mixe Manzana 4, Lote 5, Sector L, Bahia Chahue, Santa María Huatulco, OAX, 70989
  • Place, Chahue Beach
    ‪12 min walk‬
  • Place, El Zócalo
    ‪15 min walk‬
  • Place, Playa Santa Cruz
    ‪17 min walk‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 Double Bed

A neatly made bed with floral bedding and a towel, a wooden headboard, and a small bedside table.

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a chair, a small table, and a window with curtains.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A hotel room with two beds, a small table, a chair, a potted plant, and a TV mounted on the wall.

Family Room

  • 323 sq ft
  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Santa María Huatulco

Located in Sector L, Hotel Balcon Gueela is a leisurely stroll from sights such as Marina Chahue and Chahue Bay. This 21-room hotel welcomes guests with a poolside bar and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Marina Chahue - 5 min walk - 0.3 miles
  • Chahue Bay - 7 min walk - 0.4 miles
  • Chahue Beach - 12 min walk - 0.6 miles
  • El Zócalo - 15 min walk - 0.8 miles
  • Playa Santa Cruz - 17 min walk - 0.9 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 20 min drive

Restaurants

  • ‪Dulce Sabor - ‬4 min walk
  • ‪Tlayudas del "I - ‬10 min walk
  • ‪Bladi'yu - ‬12 min walk
  • ‪Restaurante Jacarandas - ‬5 min walk
  • ‪Coffee Tree - ‬5 min walk

About this property

Hotel Balcon Gueela

Guests of Hotel Balcon Gueela have access to an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 700 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a garden, a vending machine, and a picnic area.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Designer toiletries are also included.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Airport shuttle fee per child: MXN 700

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Balcon Gueela Huatulco
Balcon Gueela Huatulco
Balcon Gueela Santa María Huatulco
Hotel Balcon Gueela Hotel
Hotel Balcon Gueela Santa María Huatulco
Hotel Balcon Gueela Hotel Santa María Huatulco

Frequently asked questions

Are free cancellation options available at Hotel Balcon Gueela?

Hotel Balcon Gueela offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see around Hotel Balcon Gueela?

This hotel is situated in Sector L within a short 15-minute walk of Chahue Beach and also 16 minutes on foot from El Zócalo. You'll also find Tangolunda Beach and La Entrega Beach within a short drive.

Will I be able to park at Hotel Balcon Gueela?

Yes, self parking is offered for free at the hotel.

Does Hotel Balcon Gueela include a casino on the premises?

No, Hotel Balcon Gueela doesn't have a casino.

Will I find an indoor pool at Hotel Balcon Gueela?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Hotel Balcon Gueela?

Couples staying at this hotel will appreciate amenities like a poolside bar plus some guestrooms include a canal view and free WiFi.

Are there hot tubs at Hotel Balcon Gueela?

No, this hotel doesn't have a spa tub.

Does Hotel Balcon Gueela have a restaurant that serves breakfast?

No, Hotel Balcon Gueela doesn't have a restaurant that serves breakfast.

Will Hotel Balcon Gueela allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Balcon Gueela.

Are there connecting rooms at Hotel Balcon Gueela?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Balcon Gueela?

The closest major airport to Hotel Balcon Gueela is Bahias de Huatulco Intl. Airport (HUX), which is 10.1 mi away (20 minutes by car).

Can I book a room with a balcony at Hotel Balcon Gueela?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy canal and courtyard views.

Hotel Balcon Gueela Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a basic hotel and does not claim to be anything different. The staff are all very friendly and super amazing. The rooms are very clean and cleaned daily, the courtyard is also very clean.
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!!
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy higienico

Me encantó la limpieza del hotel y muy buen precio.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
No la recomendaria
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la tranquilidad qué hay en el hotel y el fácil acceso que tienen a las avenidas principales
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE UBICACION, PERSONAL MUY AMABLE, LIMPIO Y SEGURO
Stayed 4 nights in Jan 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable room for the price. However, drinking water, coffee, snacks, etc are not available in this hotel or in the neighborhood. I had to leave and go to a store for the bare necessities
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, with ac, the property is not 5 star but very comfortable good for the price we paid , The people was very friendly and helpful, so happy to stayed here.
Stayed 7 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Nada más no fue como en las fotos, pregunté por transporte del aeropuerto al hotel y no me dieron respuesta, detalles.
Stayed 3 nights in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Basic and clean

Rather spartan but clean. Good location on a quiet street. Other guests were noisy, but it was quiet after around 10pm. Had to ask for shampoo, and plastic mattress covers were our main dissatisfactions.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente habitación para mí utilidad.

Habitación cómoda con clima y baño completo en su interior , piscina y estacionamiento gratuito propio, excelente para aquellas personas que les gusta salir a conocer el lugar que visitan y que solo utilizan la habitación para descansar. Personal amable,atentos y dispuestos a orientarte y ayudar en tus dudas.
Stayed 5 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar para descansar y relajarse

Un buen lugar para descansar y relajarse
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar para descansar y relajarse

Un buen lugar para descansar y relajarse todo muy bien
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy lindo, el cuarto era tal cual las fotos
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal siempre fue atenta y amable
Stayed 2 nights in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abusibos

Me exigieron el pago por adelantado, cuando aquí decía que era pago en el hotel al llegar. Por ese motivo ellos cancelaron mi reserva
Stayed 7 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel cleanliness was excellent the room was clean and fresh and quiet the personnel were friendly the location was excellent, we have a restaurant nearby also a bar and a night club within a walking distance.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resumen Hotel Balcon Gueela

Muy bien el servicio y mucha ayuda a la hora de resolver algunas preguntas
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Disliked: Amenities
Best thing was location- very basic rooms hard mattress like rocks no coffee no elevator staff generally nice
Stayed 5 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien, solo que las hormigas se metian al cuarto por las noches.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion muy buena, economica, la alberca limpia, ubicaciin excelente seguidad
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bonito lugar para descansar o vacacionar en familia a un precio cómodo.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness
La tarifa un poco alta a comparación de otros hoteles de las mismas características.
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sencillo a buen precio con alberca, con buena ubicación
Stayed 1 night in Dec 2018