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Recent guest reviews

Liked the location on Cerrillos Rd, near I-25. Didn't like the bed

Easy access from interstate. Would like more outside seating area to relax.

Great breakfast, and restaurant. Convenient location off the highway. Downside, is the laundry; bed sheets, towels, are horrible, not clean. The sheets and towels are gray, everything has a sour and pungent smell. Too bad, this killed all the pluses to booking a room at this properly.

Santa fe architecture and friendliness of staff. Very clean rooms and close to interstate

Location was great and the staff was very friendly. Comfortable room and delicious breakfast! The only thing was the mat provided for the shower had a bit of mold underneath it but I didn’t touch it so I wasn’t bothered by it. All things considered, I had a great stay here.

Easy access from the highway for the large moving truck that I was using. Everyone was very friendly and helpful

I reserved a room with a queen bed and ended up with a room with two twin beds with the most uncomfortable mattresses I've ever slept on. There was no fitted sheet on either bed. The room had no remote for the TV, so the front desk had to bring me one. It didn't work, so they had to reprogram it. The staff was really helpful with that. The bathroom door didn't lock. On a positive note, the room had plenty of lighting and was fairly quiet, at least until the morning when you could hear noise from the room above.

The hotel is nice, clean and comfortable but our room was a little smalll.. Staff was professional and correct but In any case I would would define them as gentle and friendly. Breakfast time was a little bit of a chaos. The place was really small, and there was only one person managing it, so there was missing something

Smallest room I have had in teh U.S. Next to street, very noisy.

...................................... Chose this hotel based on high ratings. A night together with my wife for Valentine's. Very nice hotel. Clean. Good breakfast included. Near the outlet mall.

we stayed around new years at the hotel. The hotel was in a great location, away from the hustle but close enough to the highway. One night we saw a spider crawling down from the light fixture on the ceiling. Creepy. Also this place accepts dogs but there is really no place you can walk a dog. If the inn provided a space with plastic bags the amount of not-picked-up poop that is everywhere around the hotel will decrease a lot. Staff were friendly and accommodating. Breakfast was good.

Complimentary drink in the bar and breakfast were nice touches. Bed was very comfortable. Freeway nearby makes getting to downtown fairly quick. Outlet stores next door.

Everything about this place was nice... The Breakfast was included and very tasty. The Rooms were very accommodating. We really enjoyed this facility. It was slightly out of the main part of the city, which was the ONLY drawback we talked about on our trip.

We stayed here for one night. The room was clean and comfort although it was not so large. They offered great breakfast, and we enjoyed it very much. We should drive to Santa Fe from this hotel, but I thought it is better to stay suburb than to stay downtown. Nobody could find more reasonable hotel in downtown than this one.

there are a ton of great places to stay in Santa Fe for around the same price but with way more ammenities and style.. this would have been okay if it was 69! Did have a heated pool and hot tub and sauna!

Good location. Easy travel from airport. All the amenities we found. Wireless wi-fi was good

Cerrillos Rd Santa Fe NM

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Inn at Santa Fe, SureStay Collection by Best Western is located 2.1 mi (3.3 km) from La Cieneguilla Petroglyph Site and within a 10-minute drive of Meow Wolf. This 3-star hotel has 99 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free full breakfast is served each morning from 7 AM to 9 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

All 99 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free newspapers, free local calls, and safes are also available.


Property features

Guests staying at Inn at Santa Fe, SureStay Collection by Best Western enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 Queen Bed, Refrigerator & Microwave, Mountain View

Queen 1 | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Queen 2 | Sleeps 4

Standard Room, 2 Twin Beds, Non Smoking, Refrigerator & Microwave

Twin 2 | Sleeps 2

Guest reviews for Inn at Santa Fe, SureStay Collection by Best Western

Everyone (12) Couples (12) Business (2) Family (6) Other (2)
4
Families

Liked the location on Cerrillos Rd, near I-25. Didn't like the bed

By on Sep 13, 2019

Review comment responded on Sep 16, 2019

Dear Guest, Thank you for taking the time to rate and review our hotel. Your feedback is invaluable to us. We hope you will stay with us again down the road. Best wishes, Danielle Rockwood General Manager

4
Families

Easy access from interstate. Would like more outside seating area to relax.

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Dear Guest, We appreciate your review very much and will consider your suggestion of more outside seating. We do have the area around the pool with a fire pit as well as an area by the outdoor pavilion tent. We look forward to your next visit! Best wishes, Danielle Rockwood General Manager

3
Everyone

By on Sep 1, 2019

Review comment responded on Sep 3, 2019

Dear Guest, Thank you for taking the time to rate our hotel as your feedback is invaluable to us. We hope you enjoyed your holiday. Sincerely, Danielle Rockwood General Manager

2
Partner Couples Families

Great breakfast, and restaurant. Convenient location off the highway. Downside, is the laundry; bed sheets, towels, are horrible, not clean. The sheets and towels are gray, everything has a sour and pungent smell. Too bad, this killed all the pluses to booking a room at this properly.

By on Aug 9, 2019

Review comment responded on Aug 9, 2019

Dear Guest, Your feedback is invaluable to us and we will be sure and look into your issue with the sheets and towels. That certainly is far below our standard and I apologize you had to experience that during your stay. We will work hard to make sure that does not happen again. Sincerely, Danielle Rockwood General Manager

5
Everyone

Santa fe architecture and friendliness of staff. Very clean rooms and close to interstate

By on Jul 9, 2019

Review comment responded on Jul 9, 2019

Dear Guest, Thank you for your kind review. So happy you enjoyed the architecture of the hotel. It is a unique space and we try hard to honor our lovely city of Santa Fe. Best wishes, Danielle Assistant General Manager

4
Partner Couples

Location was great and the staff was very friendly. Comfortable room and delicious breakfast! The only thing was the mat provided for the shower had a bit of mold underneath it but I didn’t touch it so I wasn’t bothered by it. All things considered, I had a great stay here.

By on May 5, 2019

Review comment responded on May 6, 2019

Dear Guest, Thank you for your nice review. So happy you enjoyed your stay. I will have housekeeping look into the shower mat immediately. Safe travels. Victoria General Manager

5
Everyone

Easy access from the highway for the large moving truck that I was using. Everyone was very friendly and helpful

By on Jan 10, 2019

Review comment responded on Jan 14, 2019

Thank you for the 5 Star Review, The Staff and Management appreciate the good Feedback. Safe Travels Always

4
Everyone

By on Oct 21, 2018

Review comment responded on Oct 31, 2018

Dear Guest, We appreciate you taking the time to rate our hotel. We are happy to hear you enjoyed your stay. Happy Halloween! Warm regards, Victoria Bruneni General Manager

2
Everyone

I reserved a room with a queen bed and ended up with a room with two twin beds with the most uncomfortable mattresses I've ever slept on. There was no fitted sheet on either bed. The room had no remote for the TV, so the front desk had to bring me one. It didn't work, so they had to reprogram it. The staff was really helpful with that. The bathroom door didn't lock. On a positive note, the room had plenty of lighting and was fairly quiet, at least until the morning when you could hear noise from the room above.

By on Oct 7, 2018

Review comment responded on Oct 12, 2018

Dear Guest, Thank you for your valuable feedback. We will be sure and review all of your comments. I am glad you found the staff to be helpful. We hope you will stay with us again next time you are in Santa Fe. Best wishes, Victoria Bruneni General Manager

5
Everyone

By , from Nj on Sep 22, 2018

Review comment responded on Sep 24, 2018

Dear Guest, Your excellent rating means so much to the staff and I. Thank you for taking the time to review our hotel. We look forward to next time. Sincerely, Victoria Bruneni General Manager

Inn at Santa Fe, SureStay Collection by Best Western

8376 Cerrillos Rd, Santa Fe, NM 87507
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