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Recent guest reviews

The staff is very friendly and helpful.

Murphy bed in our room. It was UNCOMFORTABLE, squeaked with every movement. The whole ned needs to be replaced with new! Dog-friendly yet no where appropriate for dogs to run around or do their business. Positives: excellent water pressure in the shower, and tasty, hot breakfast.

This place needs major repair!! Avoid if possible. Our room was on the first floor; the doorway to the bathroom had a major leak from the upper floors. No assistance on this and when mentioned to the front desk they stated being aware of the leaks in one or more rooms!! This made the bathroom almost useless as the bathroom vent also leaked over the toilet.

Lovey stay! Very centrally located. Great price.

Oscar at front desk was very informative and respectful

This hotel is older and decor is outdated but it was clean and quiet. The staff were friendly. It was good for the price. We'd stay here again.

Easy check- in Friendly staff

Facilities are in really good shape and staff is helpful and efficient. If you need quiet, though, ask for a room that doesn't look onto the pool...

Staff were friendly

Clean rooms, nice breakfast and great service

This property is tired inside. The carpets throughout the public areas were clean, but clearly due for replacement. The shower in the room needed deep cleaning or replacement.

Conveniently located, clean, pleasant staff

excellent

The customer service was friendly, professional and thorough when I checked in and out. It was very quiet and I slept well. I enjoyed the breakfast.

Very comfortable bed and clean interior. and good breakfast. Only complaint is that it's a little far from the Plaza

Tried to check in early and was turned away without any possibility of doing that until 3pm; very surprised nothing could be available earlier. The person at the front desk could have been more flexible, or at least a little more curteous.

Friendly staff. Clean and comfortable rom.

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool

Located 2.4 mi (3.8 km) from La Cieneguilla Petroglyph Site, Inn at Santa Fe, SureStay Collection by Best Western is within a 10-minute drive of Theaterwork Studio. This 3-star hotel has 99 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

At Inn at Santa Fe, SureStay Collection by Best Western, guests enjoy features like an outdoor pool, a 24-hour gym, and a sauna. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, a spa tub, and conference space.

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 3

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 Queen Bed | Sleeps 2

Guest reviews for Inn at Santa Fe, SureStay Collection by Best Western

Everyone (15) Couples (13) Family (6)
5
Partner Couples

The staff is very friendly and helpful.

By on Sep 24, 2023

Review comment responded on Sep 25, 2023

Thank you for your wonderful feedback, David! We are so glad you enjoyed your stay and hope you stay with us again in the future. Safe travels!

2
Everyone

Murphy bed in our room. It was UNCOMFORTABLE, squeaked with every movement. The whole ned needs to be replaced with new! Dog-friendly yet no where appropriate for dogs to run around or do their business. Positives: excellent water pressure in the shower, and tasty, hot breakfast.

By , from Phx on Aug 27, 2023

Review comment responded on Aug 28, 2023

Thank you for leaving your feedback. Please refer to the reply on your other review. Best wishes in your travels, Mickee.

1
Partner Couples

This place needs major repair!! Avoid if possible. Our room was on the first floor; the doorway to the bathroom had a major leak from the upper floors. No assistance on this and when mentioned to the front desk they stated being aware of the leaks in one or more rooms!! This made the bathroom almost useless as the bathroom vent also leaked over the toilet.

By on Jul 17, 2023

Review comment responded on Jul 17, 2023

Thank you for your feedback, Susana. Bathroom/ plumbing problems is not the norm! We are working to get these back up and running. In no way were we ever wanting a guest to be inconvenienced like this. We have a plumber in the way. Safe ravels

5
Family

Lovey stay! Very centrally located. Great price.

By on Jun 23, 2023

Review comment responded on Jun 27, 2023

Thank you for your wonderful feedback, Melodie! We look forward to you staying with us again.

4
Partner Couples

Oscar at front desk was very informative and respectful

By on May 26, 2023

Review comment responded on May 29, 2023

Thank you for your feedback, Barry. We are so happy you enjoyed your stay!

5
Everyone

This hotel is older and decor is outdated but it was clean and quiet. The staff were friendly. It was good for the price. We'd stay here again.

By on May 17, 2023

Review comment responded on May 24, 2023

Thank you for your wonderful feedback, Tom! Safest of travels

5
Everyone

Easy check- in Friendly staff

By on Apr 8, 2023

Review comment responded on Apr 21, 2023

Thank you for your wonderful feedback, Gregory!

5
Everyone

Facilities are in really good shape and staff is helpful and efficient. If you need quiet, though, ask for a room that doesn't look onto the pool...

By on Mar 19, 2023

Review comment responded on Mar 20, 2023

Thank you for your wonderful feedback, Natalie. We hope you will stay with us again in the future. Safe travels!

5
Everyone

Staff were friendly

By on Feb 18, 2023

Review comment responded on Feb 20, 2023

Thank you for your wonderful feedback, June.

5
Partner Couples

Clean rooms, nice breakfast and great service

By on Dec 11, 2022

Review comment responded on Jan 3, 2023

Thank you for your wonderful feedback, Luis!

Inn at Santa Fe, SureStay Collection by Best Western

8376 Cerrillos Rd, Santa Fe, NM 87507
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