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Four Seasons Resort Rancho Encantado Santa Fe

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Photo gallery for Four Seasons Resort Rancho Encantado Santa Fe

Terrace/patio
Creator video - submitted by Inspirations and Celebrations
Breakfast, lunch, dinner and brunch served
A spacious living room with a fireplace, comfortable seating, and large windows.
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning

Explore the area

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198 State Road 592, Santa Fe, NM, 87506
  • Place, Tesuque Casino
    ‪2 min drive‬
  • Place, Shidoni Foundry
    ‪4 min drive‬
  • Place, Santa Fe Opera
    ‪4 min drive‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 630 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Patio

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Patio

9.8 out of 10
Exceptional
(6 reviews)
  • Resort view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • Resort view
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

  • Resort view
  • 770 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

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Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

  • Resort view
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Encantado)

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Suite, 1 Bedroom (Encantado)

  • Mountain view
  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible (Encantado)

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Suite, Accessible (Encantado)

  • Mountain view
  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rancho)

Suite, 1 Bedroom (Rancho) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Rancho)

  • Mountain view
  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

Premier Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting) | Premium bedding, down comforters, minibar, in-room safe

Premier Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

  • Resort view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Interconnecting)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Bedrooms, Accessible, Non Smoking (Interconnecting)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Accessible, Non Smoking (Interconnecting)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Casita)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Bedrooms, Non Smoking, Connecting Rooms (Casita)

  • Garden view
  • Sleeps 4
  • 2 King Beds

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Exterior

Bishop's Lodge, Auberge Collection

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  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 113 reviews
$954 nightly
The price is $1,067
Jul 6 - Jul 7
Total with taxes and fees
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About the neighborhood

Santa Fe

Located within 2 miles (3 km) of Glenn Green Galleries & Sculpture Garden, Four Seasons Resort Rancho Encantado Santa Fe is within 3 miles (5 km) of Shidoni Foundry. This 65-room, 5-star resort welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.
View more Resorts in Santa FeOpens in a new window

What's nearby

  • Tesuque Casino - 2 min drive - 2.1 miles
  • Glenn Green Galleries & Sculpture Garden - 3 min drive - 1.7 miles
  • Shidoni Foundry - 4 min drive - 2.4 miles
  • Santa Fe Opera - 4 min drive - 2.8 miles
  • Buffalo Thunder Resort and Casino - 8 min drive - 8.6 miles

Getting around

  • Santa Fe Depot - 11 min drive
  • Santa Fe Municipal Airport (SAF) - 21 min drive

Restaurants

  • ‪Cottonwood Kitchen - ‬4 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Panda Express - ‬9 min drive
  • ‪Atrisco Cafe & Bar - ‬9 min drive
  • ‪Arroyo Vino - ‬15 min drive

About this property

Four Seasons Resort Rancho Encantado Santa Fe

Four Seasons Resort Rancho Encantado Santa Fe features a full-service spa, an outdoor pool, and a 24-hour gym. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 258 per vehicle roundtrip, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury resort include a sauna, a hot tub, and conference space.
48-inch LCD TVs come with satellite channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Fireplaces, balconies or patios, and iPod docks are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Similar properties

Exterior
Bishop's Lodge, Auberge Collection
Tesuque
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 113 reviews
$954 nightly
The price is $1,067
Jul 6 - Jul 7
Total with taxes and fees
Bishop's Lodge, Auberge Collection

Property amenities

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 to 40 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Terra
  • Terra Bar

Things to do

  • 24-hour gym
  • Books
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In a state park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable/satellite channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 64.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service
  • Spa access
  • Hot tub access
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 18 to 40 for adults, and USD 10 to 30 for children
  • Airport shuttle fee: USD 258 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Four Seasons Rancho Encantado
Four Seasons Rancho Encantado Santa Fe
Four Seasons Resort Rancho Encantado
Four Seasons Resort Rancho Encantado Santa Fe
Encantado Resort Santa Fe
Encantado, An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
An Auberge Hotel Santa Fe
Encantado Hotel Santa Fe
Encantado Resort Santa Fe
Four Seasons Resort Rancho Encantado Santa Fe Resort
Four Seasons Resort Rancho Encantado Santa Fe Santa Fe
Four Seasons Resort Rancho Encantado Santa Fe Resort Santa Fe

Frequently asked questions

Is free cancellation available at Four Seasons Resort Rancho Encantado Santa Fe?

Four Seasons Resort Rancho Encantado Santa Fe offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Seasons Resort Rancho Encantado Santa Fe?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Four Seasons Resort Rancho Encantado Santa Fe on Jul 26, 2026 start from $852, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Four Seasons Resort Rancho Encantado Santa Fe?

This resort is located in Santa Fe, close to Santa Fe Opera, Nambe Falls, and Georgia O'Keefe Museum. You'll also find Shidoni Foundry and Glenn Green Galleries & Sculpture Garden within a short drive.

Is parking available on site at Four Seasons Resort Rancho Encantado Santa Fe?

Yes, there is an electric car charging station and wheelchair-accessible van parking available.

Is there a spa at Four Seasons Resort Rancho Encantado Santa Fe?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, Ayurvedic treatments, and reflexology.

Are there luxury amenities available at Four Seasons Resort Rancho Encantado Santa Fe?

Yes, guests can indulge in luxuries such as an outdoor pool, a garden-view restaurant, and champagne service at this resort.

Does Four Seasons Resort Rancho Encantado Santa Fe have a casino on the premises?

No, Four Seasons Resort Rancho Encantado Santa Fe doesn't have a casino.

Is there an indoor pool at Four Seasons Resort Rancho Encantado Santa Fe?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Four Seasons Resort Rancho Encantado Santa Fe?

There are many amenities for couples at this resort, including a fireplace, champagne service, and in-room massages.

Does Four Seasons Resort Rancho Encantado Santa Fe have a hot tub?

No, but this resort does have a steam room.

Does Four Seasons Resort Rancho Encantado Santa Fe have a restaurant that serves breakfast?

Yes, Four Seasons Resort Rancho Encantado Santa Fe serves a cooked-to-order breakfast for a surcharge each morning at Terra.

Does Four Seasons Resort Rancho Encantado Santa Fe allow pets to stay for free?

Yes, pets stay free at Four Seasons Resort Rancho Encantado Santa Fe and the property also provides food and water bowls for pets.

Does Four Seasons Resort Rancho Encantado Santa Fe have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to Four Seasons Resort Rancho Encantado Santa Fe?

The closest major airport to Four Seasons Resort Rancho Encantado Santa Fe is Santa Fe Municipal Airport (SAF), which is 17.2 mi away (21 minutes by car). Another top airport is Los Alamos, NM (LAM-Los Alamos County), which is located 25.2 mi away (32-minute drive).

Are there rooms with balconies that I can book at Four Seasons Resort Rancho Encantado Santa Fe?

Yes, every guestroom at Four Seasons Resort Rancho Encantado Santa Fe comes with a balcony/patio and some offer garden and mountain views.

Does Four Seasons Resort Rancho Encantado Santa Fe offer wedding services?

Take advantage of the wedding venue at Four Seasons Resort Rancho Encantado Santa Fe if you plan to say "I do" during your trip.

Four Seasons Resort Rancho Encantado Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 280 reviews
Rating 8 - Good. 44 out of 280 reviews
Rating 6 - Okay. 17 out of 280 reviews
Rating 4 - Poor. 8 out of 280 reviews
Rating 2 - Terrible. 2 out of 280 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness
This place is amazing! Great food and coffee and nice staff. The property is so pleasant and relaxing. Super dog friendly! Highly recommend!!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Staff was so kind and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

MARY

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, and we loved the wood burning fireplace! Absolutely divine experience!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Morgan

Liked: Staff & service
Great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sharmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and property
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, amenities
SO MUCH TO DO!!! mountain biking, hiking, adventure tours. The service was the real stand out!!! Everyone was incredibly accommodating. Lastly they had fireplaces in the room! So amazing.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

ANDREW

Liked: Amenities, property conditions & facilities
The properties, beautiful, and we were welcomed a lovely manner. Throughout our stay, the room was not cleaned. That group decided to have dinner at the restaurant on premises one night. Service was horrible.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, elegant quiet setting. Gorgeous decor. SUPURB staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just lovely all around
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Manuel Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous landscape, year round pool, super friendly staff
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

ILAN

Liked: Cleanliness, staff & service, property conditions & facilities
Food options were good, but limited. The scenery was breathtaking as well as the nearby Santa Fe and the tours we took to the Indian reservation and Los Alamos
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resort hotels we have had the pleasure of visiting. I cannot recommend this hotel strongly enough!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property … amazing staff I think that is the most valuable asset of this four seasons. B they made our stay wonderful and went out of their way to make us comfortable.. highly recommend it .
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort with Santa Fe architecture! We will definitely be back
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a magical time! Must do: guided hike with Amy! We loved every second of our time here-will be back for sure!
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Abraham

Liked: Cleanliness, property conditions & facilities
Nice property outside Santa Fe with amazing rooms
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Patrick

Liked: Staff & service
Would not recommend this property given the price - poorly managed, grounds are weedy and unkept, no sundry store, no service after 10pm and the pool deck is lackluster. Casitas are very nice and housekeeping was very responsive. Stay at the Bishop’s Lodge - beautiful property with excellent staff.
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Bethany

Liked: Property conditions & facilities
Disliked: Staff & service
When I asked the front desk questions, they were very apathetic and lacked customer service. Completely different from any other Four Seasons I’ve visited before. It took me hours to have clean towels brought to our room, and dirty dishes were never taken on replenished from our room (like coffee mugs).
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
The in-room fireplace service was an excellent touch during the March season when the nights are still a bit chilly.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

elizabeth

This is paradise. The staff is exquisite and attentive. The food is outstanding at Terra and their location is pure.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very different from a regular Four Seasons. Rooms are like little Casitas. Staff is very helpful.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating and friendly

The staff was so friendly and accommodating. Beautiful views. Heated outdoor pool, we swam in the March rain.
Stayed 2 nights in Mar 2023