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OYO Hotel Rio Chetumal

Property class: 3.5

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Photo gallery for OYO Hotel Rio Chetumal

A poolside area with a table and chairs, a small pool, and a slide.
A modern building with a large glass facade, palm trees, and a minimalist design.
A hotel reception area with a red counter, shelves with various items, and a view of the outside through a glass door.
A hotel room with two beds, a chandelier, a small desk, and a mirror.
A white car parked in a driveway with a modern building in the background.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Constitución 203, Manzana 7, Lote 10, Santa Elena, QROO, 77965
  • Place, Laguna Milagros
    ‪10 min drive‬
  • Place, Lake Bacalar
    ‪16 min drive‬
  • Place, Payo Obispo Zoo
    ‪17 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with red curtains.

Standard Room, 2 Double Beds

  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A hotel room with a bed, a nightstand, a chair, and a small table.

Superior Room

8.0 out of 10
Very good
(1 review)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

A hotel room with two beds, a chandelier, a small desk, and a mirror.

Standard Suite

  • 208 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior with AC

A bedroom with a bed, a chandelier, a nightstand, and a chair.

Superior with AC

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santa Elena

OYO Hotel Rio Chetumal places you within a 15-minute drive of Laguna Milagros and Santa Rita Archaeological Reserve. This 21-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a children's pool.

What's nearby

  • Laguna Milagros - 10 min drive - 7.0 miles
  • Lake Bacalar - 16 min drive - 11.8 miles
  • Payo Obispo Zoo - 17 min drive - 7.9 miles
  • Santuario del Manati - 19 min drive - 8.5 miles
  • Cenote Azul - 25 min drive - 21.3 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Coffee Station - ‬10 min drive
  • ‪Church’s Chicken - ‬5 min drive
  • ‪Enchiladas Huastecas - ‬9 min drive
  • ‪McDonald's - ‬11 min drive

About this property

OYO Hotel Rio Chetumal

At OYO Hotel Rio Chetumal, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a convenience store and a garden.
Guests can expect 32-inch TVs with cable channels and Netflix. Electric kettles, ceiling fans, and desks are also standard.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from noon to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Frequently asked questions

What's there to see around OYO Hotel Rio Chetumal?

This hotel is located in Santa Elena, close to Laguna Milagros and Palacio Municipal De Othon P. Blanco.

Is parking available on site at OYO Hotel Rio Chetumal?

Yes, self parking is offered for free at the hotel.

Does OYO Hotel Rio Chetumal have a casino on the premises?

No, OYO Hotel Rio Chetumal doesn't have a casino.

Will I find an indoor pool at OYO Hotel Rio Chetumal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between noon and 10:00 PM.

What amenities will couples enjoy at OYO Hotel Rio Chetumal?

Couples staying at this hotel will appreciate amenities like Netflix as well as an outdoor pool and a garden.

Does OYO Hotel Rio Chetumal have a hot tub?

No, there isn't a spa tub at this hotel.

Does OYO Hotel Rio Chetumal feature a restaurant that includes a breakfast menu?

No, OYO Hotel Rio Chetumal doesn't have a restaurant that serves breakfast.

Will OYO Hotel Rio Chetumal allow pets to stay free of charge?

Yes, pets stay free at OYO Hotel Rio Chetumal.

Does OYO Hotel Rio Chetumal have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from OYO Hotel Rio Chetumal?

The closest major airport to OYO Hotel Rio Chetumal is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 7.4 mi away (17 minutes by car). Another top airport is Corozal (CZH), which is located 10.7 mi away (27-minute drive).

Are there rooms with balconies that I can book at OYO Hotel Rio Chetumal?

No, you won't find guestrooms with balconies at OYO Hotel Rio Chetumal.

OYO Hotel Rio Chetumal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Patrick

Liked: Cleanliness
They accepted our dog.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
The property did not meet the expectations set out by the description. They also changed my room from what I originally booked.
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Bien para el precio
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Miguel Adolfo

Disliked: Cleanliness, amenities
abandonado, humedo, nada que ver con las fotos, antihigiénico y no tenia agua caliente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Yamileth

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito lugar
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Yesenia

Liked: Staff & service, property conditions & facilities
Esta bien para ospedarce
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Armando Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Es muy sucio y con mucha umedad
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Claudio

Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Cesar

Stayed 1 night in Apr 2025
Verified review

6/10 Okay

PATRICIA

Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Yesenia

Stayed 1 night in Feb 2025
Verified review

8/10 Good

jose luis

Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Alejandro

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Carlo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Francisco

Stayed 1 night in Apr 2024