Beautiful property, will definitely come back!
Great views on ocean side. Dining services ok to good. Asked for room to be cleaned and it wasn't. Overall very expensive for just standard services, definitely paying for the location.
Hard to critique given the covid situation. Met the managerLovely woman who was busing tables at breakfast. Room was clean and comfortable.Grounds need attention, some gardeners needed. Will come again when normality returns.
Location is the best. However, given the price of the room, I expected the room to be more clean and updated. The carpet is dirty and the bathroom was not as clean as I expected. We stayed here 10 years ago and remembered it as the best hotel we ever stayed at in the US. Super disappointed this time around.
Too pricey and poor beds
really good
Sadly the service here is unacceptable. Breakfast took over 2 hours as... We had to get up to ask for drink, utensils ourselves. Treated us poorly each day. Manager Natalie Lopez would not help her staff out as they were drowning. This was a very sad situation for such a beautiful resort
The thing that spoiled it for me was (as usual) the obligatory resort fee for things I didn't need or use. It seems disingenuous to offer "free" things (i.e. free glass of wine) when you're already paying for them with an extra amount tacked on to the bill. They could take a lesson from the airlines in terms of itemizing amenities. At the very least, include the resort fee in the room rate so that we all know where we stand at the outset!
Our family stayed in an adjacent bedrooms. Check in and check out were both easy. Cleaned and sanitized bedrooms. The property is so nice and relaxing. We love this hotel and we will be back.
Overall it was ok but I was expecting a view of the mountains and it just the parking lot
We stayed a few nights, and I was disappointed for one reason. I had a newborn baby, and I forgot to bring dish soap to wash my bottles. It was early in the morning about 7am, and I went to the front desk to ask if it was possible to get a capful of dish soap. I was told they possibly sold some in the gift shop which didn't open until 10am. I understand its a business, but to nickel and dime me for a capful of dish soap? During our stay we well spent over $1000. Just plain ridiculous.
Staff was very friendly. Location was perfect for going to the beach, a short walk to the beach, or to State Street.
Kids and family friendly . Additional fees are expensive
Starbucks coffee place on the hotel site is need to have better management. Stuff doesn’t know what they were doing , took a long time to wait , eventually we ask for a refund and left .
Great stay. Staff friendly and helpful. I would stay here again.
Located in East Beach within a short walk of Santa Barbara Zoo, Hilton Santa Barbara Beachfront Resort is within 2 miles (3 km) of other popular sights such as Presidio Santa Barbara. This 4-star hotel has 360 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour fitness center.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11 AM.
Hilton Santa Barbara Beachfront Resort's 360 rooms provide furnished balconies or patios, MP3 docks, and refrigerators. TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and laptop-compatible safes are also standard.
Hilton Santa Barbara Beachfront Resort features a full-service spa, an outdoor pool, and a 24-hour fitness center. Valet parking is offered for USD 40 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a spa tub, outdoor tennis courts, and WiFi in public areas.
Beautiful property, will definitely come back!
Great views on ocean side. Dining services ok to good. Asked for room to be cleaned and it wasn't. Overall very expensive for just standard services, definitely paying for the location.
We are happy to hear that you had a good time here at Hilton Santa Barbara and do hope to see you back soon!
We are happy to hear that you had a good stay with us at Hilton Santa Barbara.
Hard to critique given the covid situation. Met the managerLovely woman who was busing tables at breakfast. Room was clean and comfortable.Grounds need attention, some gardeners needed. Will come again when normality returns.
We appreciate your feedback and follow up with the appropriate departments with your concerns. Thank you!
Location is the best. However, given the price of the room, I expected the room to be more clean and updated. The carpet is dirty and the bathroom was not as clean as I expected. We stayed here 10 years ago and remembered it as the best hotel we ever stayed at in the US. Super disappointed this time around.
We are sorry you were not satisfied with your visit at the Hilton Santa Barbara Beachfront. We appreciate your feedback and will address your concerns with the appropriate departments.
Thank you for staying with us and we do hope to see you back soon!
Too pricey and poor beds
really good
Thank you for taking the time to share your feedback with us and we look forward to your next visit! Have a great day!
Sadly the service here is unacceptable. Breakfast took over 2 hours as... We had to get up to ask for drink, utensils ourselves. Treated us poorly each day. Manager Natalie Lopez would not help her staff out as they were drowning. This was a very sad situation for such a beautiful resort
Thank you for your feed back we makes sure this passed on to the proper department.
The thing that spoiled it for me was (as usual) the obligatory resort fee for things I didn't need or use. It seems disingenuous to offer "free" things (i.e. free glass of wine) when you're already paying for them with an extra amount tacked on to the bill. They could take a lesson from the airlines in terms of itemizing amenities. At the very least, include the resort fee in the room rate so that we all know where we stand at the outset!
Thank you for staying with us and we do hope to see you back soon!
Thank you for your valued feedback, it's great to hear you enjoyed your stay! We hope to see you again soon.