- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Best Western Plus Pepper Tree Inn
3.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 59 reviews
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Recent guest reviews
Disappointing, some room facilities were not in good condition. Our room was right next to a storage room where a water heater could be heard starting/stopping all night.
This is the second time we have stayed at this hotel. It's clean and comfortable. The beds are comfortable and nice. The shower is nice and the bathroom has heated floors. They have 2 robes in the room. Also complimentary water and a couple pieces of fruit. They do not have breakfast. There is coffee and tea in the lobby. The property has two pools and two hot tubs. Both are very nice. The grounds are very pretty too.
Although everything was clean, the decor, bathroom tile and fixtures are dated. At over $300 per room, I would expect things to be more current. The staff was very efficient and helpful.
Clean nice hotel walking distance to restaurants and shops. Restaurant on property.
The location was great as we were in town for a wedding near the mission.
We spent little time there, so it was fine. Breakfast was OK.
Walking distance to the mall and shops. Great staff! Only complaint is our room was over the pool so it was noisy until about 10pm. Other than that, really great!
Beautiful ! We stayed on first floor with sliding door to the pool !
The grounds are beautiful. Loved being able to sit on the patio and relax. Beds were comfortable and the room was clean and nice. They had fresh fruit and free bottled water as well as hard candy in the room. I like that they disinfected the remote. And that they had robes in the bathroom closet for you to use. Shower head was nice and good pressure. It was nice the morning we left they had the windshield on your car cleaned. The room had a microwave and frig also. We really enjoyed the pool. The property has 2 pools and 2 hot tubs. Very pleasant sitting out there relaxing in a garden setting !! We would definitely stay there again and would recommend it. We were given the wrong room one with 2 double beds and we paid for 2 queens. The women was a bit short on the phone when I called to let them know that. But she did fix it by giving us another room. But she wasn't very warm and fuzzy. That was the only thing that bothered me. Otherwise all was perfect !!
Random selection of a reasonable priced place to spend a few nights while attending a downtown wedding...the place exceeded my expectations and was also convenient to access for all the Santa Barbara sites and entertainment... I was super impressed by how clean, well-organized and well-kept the City of Santa Barbara is for such an active attraction locale...
We had a great 6 night stay. Clean, off the street, comfortable. Excellent staff help.
Pool hot tub were amazing! Really clean and deep! Loved the fresh fruit in the rooms and lobby! Rooms were ok and the balconey was a nice treat. The small ventalation slats in the bathroom area were great for air circulation, but you could hear the outside noise and people walking which got noisey at times.
We came to Santa Barbara to attend the French Festival. The Best Western Plus was close by. It was a very good deal for the price. We liked everything about the hotel, except perhaps the food at the restaurant on site. The food was not very good and overpriced.
The hotel staff was very accommodating, and we really enjoyed our stay. The only thing that could be improved on is the food at the restaurant that is on site. We would definitely stay here again.
Our room had a beautiful view of the mountains and faced the pool. The hotel is clean and well maintained but needs updating. The room was too small for the three of us plus the air conditioner was right next to one of the queen beds.
Your employees went beyond the required to make my stay pleasant.
I know Santa Barbara it's a very expensive place to stay but we got a suit in this hotel, it was noisy, we were not able to sleep and there was a big leak in front of our room, they never told us when we check in. We tried to take a hot shower but they didn't have hot water. I called them and the front desk lady just said I'm sorry. They got me $50.00 back but I paid 279.00 for one night. For 200.00 dollar one night without hot water. Really bad.
It was a very nice place with two floors on the room. We had a nice time but still was in a very expensive weekend for my point of view.
The room was clean, the staff nice. Motel has two clean pools, two jacuzzis. Air conditioner was too loud to have on at night. 2 queen room seemed small for two adults 2 kids. Closet was tiny. The restaurant closes early so we missed dinner. Breakfast was basic but good. We would stay again if they have a larger room.
This is not the 5 start hotel so don't expect fancy stuff. However, they have everything you can ask for inn and it's very decent Inn. two swimming pools, exercise room, free fruits and coffee, etc. Only problem is too far from Santa Barbara beach so don't expect that you can walk to the beach.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Best Western Plus Pepper Tree Inn places you within 3 miles (5 km) of popular attractions like Mission Santa Barbara and Santa Barbara Natural History Museum. This 150-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Near the airport, it's also near Santa Barbara County Courthouse and Santa Barbara Museum of Art.
Dining
Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge. Start your day off with breakfast, available for a fee.
Rooms
All 150 air-conditioned rooms provide balconies, microwaves, and refrigerators. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and bathrobes. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.
Property features
Guests of Best Western Plus Pepper Tree Inn have access to an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for Best Western Plus Pepper Tree Inn
Everyone
Disappointing, some room facilities were not in good condition. Our room was right next to a storage room where a water heater could be heard starting/stopping all night.
nice stay
Everyone
This is the second time we have stayed at this hotel. It's clean and comfortable. The beds are comfortable and nice. The shower is nice and the bathroom has heated floors. They have 2 robes in the room. Also complimentary water and a couple pieces of fruit. They do not have breakfast. There is coffee and tea in the lobby. The property has two pools and two hot tubs. Both are very nice. The grounds are very pretty too.
decent
Everyone
Although everything was clean, the decor, bathroom tile and fixtures are dated. At over $300 per room, I would expect things to be more current. The staff was very efficient and helpful.
nice hotel walking distance to a nice mall
Everyone
Clean nice hotel walking distance to restaurants and shops. Restaurant on property.
long weekend stay
Everyone
The location was great as we were in town for a wedding near the mission.
nice enough, and convenient to shopping.
Everyone
We spent little time there, so it was fine. Breakfast was OK.
lovely place to stay with pets in a great area.
Everyone
Walking distance to the mall and shops. Great staff! Only complaint is our room was over the pool so it was noisy until about 10pm. Other than that, really great!
Everyone
Beautiful ! We stayed on first floor with sliding door to the pool !
wonderful stay
Everyone
The grounds are beautiful. Loved being able to sit on the patio and relax. Beds were comfortable and the room was clean and nice. They had fresh fruit and free bottled water as well as hard candy in the room. I like that they disinfected the remote. And that they had robes in the bathroom closet for you to use. Shower head was nice and good pressure. It was nice the morning we left they had the windshield on your car cleaned. The room had a microwave and frig also. We really enjoyed the pool. The property has 2 pools and 2 hot tubs. Very pleasant sitting out there relaxing in a garden setting !! We would definitely stay there again and would recommend it. We were given the wrong room one with 2 double beds and we paid for 2 queens. The women was a bit short on the phone when I called to let them know that. But she did fix it by giving us another room. But she wasn't very warm and fuzzy. That was the only thing that bothered me. Otherwise all was perfect !!
beautiful garden/pool grounds
Everyone
Random selection of a reasonable priced place to spend a few nights while attending a downtown wedding...the place exceeded my expectations and was also convenient to access for all the Santa Barbara sites and entertainment... I was super impressed by how clean, well-organized and well-kept the City of Santa Barbara is for such an active attraction locale...
We are sorry to hear of your unpleasant stay with us! Our staff work hard to make sure you are comfortable and having fun! Hopefully you let our front desk team know of this issue so we could note the particular room and perhaps move you to another location! We will investigate this immediately and see if we can find this water heater that is causing so much noise! We hope that you can accept our apology- we have your best interest at heart, really. Peter Gribbin Best Western Plus Peppertree Inn