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Holiday Inn Express And Suites Santa Ana - Orange County

2.5 out of 5.0

Recent guest reviews

Clean , and roomy rooms. Very accommodating staff. Good breakfast .

My sister wanted to stay here because the price and because they advertised a hot tub. There was no hot tub. There was a fence around the property but it wasn’t in the best area and there wasn’t any cameras on the parking surprisingly.

The check in was simple, clean rooms and plenty of parking area.

Property appears to have been recently remodeled. Staff was nice enough, sometimes talk too much amongst themselves. Everything in room worked as designed and beds were very comfy. 2 frustrating things. 1 they do not keep enough pool towels by the pool so kids are forced to drip throughout the lobby and in the elevators. 2 breakfast stops a few minutes before they say. Don't expect to get a hot breakfast or much selection if you go within 15 minutes of breakfast ending and they are very slow to refill coffee

We really enjoyed the fast check in, generous breakfast, and clean condition of the room. Will definitely like to return.

Hotel was clean. Rooms are nicely kept. Breakfast had a nice selection not just danishes and bagels. Pool was clean and they had a nice up to date grill which we used as well. Full size shampoo, conditioner, and body wash. They also have complimentary toiletries at the front desk if needed. Definitely staying here time and time again if I’m in the area.

This, by far, was the best Holiday Inn I have ever stayed at. The rooms were updated, spotless, and the bed provided 5 star comfort.

Room was fine with a very comfortable bed but the hot water was not hot. Very warm would be a better description. The hot part of Breakfast was disappointing. Most days, scrambled eggs were over cooked, if you had cheese omelet, you had to look for one that wasn't brown (way over cooked), the only way to eat the potatoes were to drown them in ketchup, the sausage was eatable, Except for one day the "famous" cinnamon rolls were some other warmed up frozen variety. Saturday when I was there they had the real thing and it was delicious. One morning I couldn't find any salt. I asked a worker and she went to a drawer and opened it up to find the entire drawer full of salt and pepper shakers, got one out, handed it to me and closed the drawer. One morning they had hot biscuits with a little of something drizzled on top of them. When I bit into I was delighted to find out that the dab of stuff on top was gravy. I scraped all of it to one corner so I could enjoy it with my next bit of biscuit. Out of 6 nights,that only happened once. Either the hotel manager has never eaten here, doesn't eat breakfast, or doesn't care. Any manager that tried it, would change things immediately. No restaurants with in walking range.

Excellent room—very clean, comfortable and well-appointed.

1600 E 1st St Santa Ana CA

Hotel highlights

  • Walking distance to Santa Ana Zoo
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Lyon Street within a short walk of Santa Ana Zoo, Holiday Inn Express And Suites Santa Ana - Orange County is within a few miles (5 km) of other popular sights such as Bowers Museum. This 161-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

Guests can expect to find free WiFi and 55-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Holiday Inn Express And Suites Santa Ana - Orange County, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Bathtub (Mobility)

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Holiday Inn Express And Suites Santa Ana - Orange County

Everyone (14) Family (6)
5
Everyone

By on Sep 1, 2019

Review comment responded on Sep 10, 2019

Thank you for staying with us at the Holiday Inn Express & Suites in Santa Ana. We are glad to hear that you had a great experience at our location and hope to see you again.

5
Family with small children Families

Clean , and roomy rooms. Very accommodating staff. Good breakfast .

By on Aug 6, 2019

Review comment responded on Aug 11, 2019

Thank you for staying at the Holiday Inn Express & Suites in Santa Ana. We appreciate your feedback and are glad to hear you had a positive stay with us. We look forward to seeing you again in the future if you ever find yourself in the area!

4
Families

My sister wanted to stay here because the price and because they advertised a hot tub. There was no hot tub. There was a fence around the property but it wasn’t in the best area and there wasn’t any cameras on the parking surprisingly.

By on Jun 17, 2019

Review comment responded on Jul 2, 2019

Thank you for staying with us during your stay in Santa Ana. We are glad that your overall stay was satisfactory, but do apologize that you were advertised a hot tub when we do not have one. We hope to see you again in the future.

4
Family with small children Families

The check in was simple, clean rooms and plenty of parking area.

By on Jun 17, 2019

Review comment responded on Jul 2, 2019

Thank you for staying with us during your time in Santa Ana. We are glad that you found the check in process simplistic. We hope to see you again if you ever find yourself in the area again.

5
Everyone

By on Jun 16, 2019

Review comment responded on Jul 2, 2019

Thank you for staying with us at the Holiday Inn Express and Suites in Santa Ana. We are glad you enjoyed your visit and hope to see you again in the future!

3
Families Family with small children Families

Property appears to have been recently remodeled. Staff was nice enough, sometimes talk too much amongst themselves. Everything in room worked as designed and beds were very comfy. 2 frustrating things. 1 they do not keep enough pool towels by the pool so kids are forced to drip throughout the lobby and in the elevators. 2 breakfast stops a few minutes before they say. Don't expect to get a hot breakfast or much selection if you go within 15 minutes of breakfast ending and they are very slow to refill coffee

By on Jun 16, 2019

Review comment responded on Jul 8, 2019

Thank you for staying with us during your time in Santa Ana. We appreciate all of your feedback and will look into ways to improve the guest experience for the future. We hope to see you again if you ever find yourself in Santa Ana!

5
Everyone

By on Jun 11, 2019

Review comment responded on Jul 2, 2019

Thank you for staying with us at the Holiday Inn Express and Suites in Santa Ana. We are glad to hear you had a positive experience with us and we hope to see you again in the future!

5
Everyone

By on Jun 5, 2019

Review comment responded on Jul 2, 2019

Thank you for staying with us at the Holiday Inn Express and Suites in Santa Ana. We are glad to hear you had a positive experience with us, and hope to see you again in the future!

5
Everyone

By on May 4, 2019

Review comment responded on May 8, 2019

Thank you for choosing to stay at the Holiday Inn Express & Suites Santa Ana!

5
Friends

We really enjoyed the fast check in, generous breakfast, and clean condition of the room. Will definitely like to return.

By on Apr 30, 2019

Review comment responded on May 8, 2019

Thank you for choosing to stay at the Holiday Inn Express & Suites Santa Ana! We're happy to hear that you enjoyed our fast check in and our breakfast. Hopefully we'll be able to serve you again when you're in the area!

Holiday Inn Express And Suites Santa Ana - Orange County

1600 E 1st St, Santa Ana, CA 92701
url importing https://www.orbitz.com/Santa-Ana-Hotels-Holiday-Inn-Express-And-Suites-Santa-Ana---Orange-County.h16703-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.