There was a stain on the sheet and breakfast was ok. The only thing was the toaster was broken
We enjoyed our time at the hotel
The hotel was close to the freeway, good breakfast. My room was not vacuumed properly
Our stay was fine. No frills, comfy bed, easy check in and out. Would stay again!
I stayed for four nights at this property and enjoyed the breakfast, bathroom cleanliness, room amenities, and it was in a convenient location for my trip. It was also fairly quiet except for the last night (I think there was a family with young children using my ceiling as a trampoline in the early morning haha). The nearby train was also quite loud whenever it went by, but otherwise it was a decent stay for the price.
The suites are not suits. They are one room with a cough and a table. We did not feel safe a lot of homeless this area is not good for walking around. Is my opinion.
Room clean, a little noisy in the night cause is close to the street but overall everything was ok
Nice !
Liked proximity to the airport and friendliness, helpfulness of staff. No real complaints.
Nice hotel with new renovated modern rooms. Clean bathroom, spacious rooms, comfortable beds and pillows. Only 1 lift working. Seems to be a common thing these days in many hotels. You may experience noise from loud guests above if they are noisy and run a lot. Otherwise worth staying.
The staff was really rud
Pool dirty
Spacious room.
Located in Lyon Street within a short walk of Santa Ana Zoo, Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel is within 2 miles (3 km) of Ronald Reagan Federal Building and Courthouse. This 161-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free breakfast is included with your stay.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel features a gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
There was a stain on the sheet and breakfast was ok. The only thing was the toaster was broken
We enjoyed our time at the hotel
Thank you so much for your response, we appreciate the feedback. Hope to host you again.
Thank you so much for your response, we appreciate the feedback. Hope to host you again.
The hotel was close to the freeway, good breakfast. My room was not vacuumed properly
Thank you for your feedback, I will look into this cleanliness issue. Hope to see you again!
Thank you for your feedback.
Our stay was fine. No frills, comfy bed, easy check in and out. Would stay again!
Thank you for your review, we thank you again for staying with us.
I stayed for four nights at this property and enjoyed the breakfast, bathroom cleanliness, room amenities, and it was in a convenient location for my trip. It was also fairly quiet except for the last night (I think there was a family with young children using my ceiling as a trampoline in the early morning haha). The nearby train was also quite loud whenever it went by, but otherwise it was a decent stay for the price.
Thanks for your response. We appreciate you staying with us. We do apologize about the noise!
The suites are not suits. They are one room with a cough and a table. We did not feel safe a lot of homeless this area is not good for walking around. Is my opinion.
We appreciate you taking the time to share your feedback, Lendi.Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our surrounding area and that our suites failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward.We do hope you allow us another opportunity to share a more positive experience with you soon.
Thank you so much for your response, we appreciate the feedback. Hope to host you again.