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Recent guest reviews

Liked proximity to the airport and friendliness, helpfulness of staff. No real complaints.

Nice hotel with new renovated modern rooms. Clean bathroom, spacious rooms, comfortable beds and pillows. Only 1 lift working. Seems to be a common thing these days in many hotels. You may experience noise from loud guests above if they are noisy and run a lot. Otherwise worth staying.

The staff was really rud

Pool dirty

Spacious room.

I really appreciated the service and Anna the maid

The front personnel needs training. They tried to charge twice. Luckily i noticed it

Good hotel located off the highway and walking distance to some restaurant. I enjoy my stay here and i would stay here again next time.

Good clean hotel

The attendant was very sweet and the rooms were very clean. Best bed ever ! I didn’t want to get out of it it was so nice !

Extremely clean and roomy. Definitely deserved a higher stars. I have ranked 3 stars because of (1) hotel located in a bad location and felt unsafe with surrounding homeless, and (2) I have left a HP charger in the room. When called to customer service, no one found the cable and no one return your calls.

Very clean and Friendly services. Since like they are under staff maybe the holiday.

E 1st St Santa Ana CA

Hotel highlights

  • Walking distance to Santa Ana Zoo
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Lyon Street within a short walk of Santa Ana Zoo, Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel is within 2 miles (3 km) of Old Orange County Courthouse. This 161-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free breakfast is included with your stay.


Rooms

The 161 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also standard.


Property features

Renovated in 2018, Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel offers a gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel

Everyone (20) Couples (3) Family (13)
5
Everyone

Liked proximity to the airport and friendliness, helpfulness of staff. No real complaints.

By on May 8, 2022

5
Business Business

Nice hotel with new renovated modern rooms. Clean bathroom, spacious rooms, comfortable beds and pillows. Only 1 lift working. Seems to be a common thing these days in many hotels. You may experience noise from loud guests above if they are noisy and run a lot. Otherwise worth staying.

By on Feb 23, 2022

Review comment responded on Feb 24, 2022

I appreciate you for taking a moment to share your feedback with us about your stay at the Holiday Inn Express Santa Ana-OC. We hope to see you in the very near future.

4
Everyone

By on Dec 6, 2021

1
Partner Couples Business Business

The staff was really rud

By on Oct 3, 2021

Review comment responded on Nov 27, 2021

We sincerely apologize for your negative experience. We would like you to feel heard and understood as well as to address the matter of your experience accordingly. Thus, if you did decide to provide more information we'd love to hear it, in order to insure our customer service standards are being met by all staff. Thank you.

3
Family

Pool dirty

By on Aug 3, 2021

Review comment responded on Aug 5, 2021

I would like to offer my sincerest apology regarding your less than perfect experience with overall concerns with your experience at the pool during your stay. This situation is extremely concerning and I will make sure to work with my leadership teams and I will look into this matter.

4
Family

Spacious room.

By on Jul 28, 2021

Review comment responded on Aug 5, 2021

Thank you for your feedback about your stay with us. We look forward to your next stay with us!

4
Everyone

By on Jul 3, 2021

4
Everyone

By on Jun 29, 2021

5
Everyone

I really appreciated the service and Anna the maid

By on Jun 28, 2021

Review comment responded on Jul 1, 2021

Thank you I will pass the message on to our amazing housekeeper Annabella.

1
Family Family with small children

The front personnel needs training. They tried to charge twice. Luckily i noticed it

By on Jun 20, 2021

Review comment responded on Jul 1, 2021

Thank you for sharing your valuable feedback! We’re sorry that we failed to provide the experience you were looking for. We assure you that we will work on improving our guest's billing.

Holiday Inn Express And Suites Santa Ana - Orange County, an IHG Hotel

1600 E 1st St, Santa Ana, CA 92701
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