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Recent guest reviews

Quiet and friendly service. Great location and staff.

It was okay. Decor of the lobby a little over the top for my tastes. The self-parking lot was a long walk AND one had to pay!

Shower heads could use an upgrade. Everything else was nice.

Very quiet, clean and great location! We loved staying at this hotel!

Close to SNA, has everything you need. However i do feel the paid parking is a bit extreme!!

The cleanliness and comfort of the room. The front desk employee was very courteous and helpful.

We love the cookies And the beds were soft and good we loved this hotel and definitely would stay here again

I was very disappointed to not get the room that had already paid for thru orbitz. I received a room that I did not want but I did not have a choice since that’s all they had available. Also tried to order room service but no one would answer the phone.

Rooms are small, old, noisy, thin walls, ice machine leaking. Nothing has been renovated in this this hotel. Hotel rooms look like a cheap motel. Hotel charges $22 per night for self-parking. This extra charge is not shown during reservation. Will never come back to this hotel. It does not deserve the Double Tree label.

The hallways had not been recently vacuumed. There was a good bit of small trash such as pieces of napkins in one hallway in particular. The room we checked into had a "funky" unclean odor to it, sort of like dirty feet or a locker room. I tried to change rooms, but they didn't have anything available on the same floor. The staff was very nice & apologetic. The pool & hot tub we're closed when we arrived & the following day as well.

The location was convenient for the event we were attending but the service was horrible. We arrived at about 12:30 and stopped by to see if we could check in early as that’s a perk I typically get through Orbitz. The guy who helped me was rude and told me there was no way and to come back at 3. I came back at 3 and the room still wasn’t ready and we had to wait in the lobby. We were on the 3rd floor and were up all night from the busy street next to our window and constant sirens from emergency vehicles so they must have low quality windows as we heard everything. Upon checkout their system was down and I was told I’d get emailed a receipt and still haven’t received it.

Only thing I liked as the LOCATION. The property is OLD , Horrible Restaurant, Incompetent Staff that took 6X to find a package that was delivered the day before - etc...….Oh and DONT expect any of those delicious warm cookies on check in. They claim they are out and back in an hour and when I asked two hours later - I received a few rock solid frozen cookies from a freezer. How SAD!!

Nice property, friendly staff, yummy cookies (not always available). The only issue was the AC doesn’t cool below 72, so the room was stuffy and uncomfortable at times for us.

I was staying there due to a surgical procedure. They did not have one wheelchair onsite so i had to walk to the elevator from the car. Broken elevator for 2 days. The hotel is beautiful and clean. They charged my account for expenses that i did not have and then argued with me over the charges stating they would reverse some but it would take days..didn’t take days to charge my account. Staff member Eli was rude. Won’t stay here again even tho the room was great . Still waiting 4 days later for charge reversals.

E MacArthur Blvd Santa Ana CA

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Segerstrom Center for the Arts is within 2 miles (3 km) of DoubleTree by Hilton Santa Ana - Orange County Airport while other popular attractions such as South Coast Plaza are within 3 miles (5 km). This 3.5-star hotel has 253 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a free airport shuttle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

All of DoubleTree by Hilton Santa Ana - Orange County Airport's 253 air-conditioned rooms provide refrigerators, coffee makers, and laptop-compatible safes. 25-inch TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Guests of DoubleTree by Hilton Santa Ana - Orange County Airport have access to an outdoor pool, a fitness center, and a spa tub. Parking is USD 21.00 per night (USD 27 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

One King Bed, Non-Smoking, Accessible

King 1 | Sleeps 2

2 Queens Non Smoking

Queen 2 | Sleeps 4

One King Bed

King 1 | Sleeps 4

One King Bed, Non-Smoking

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Santa Ana - Orange County Airport

Everyone (19) Couples (15) Business (17) Family (14) Other (9) Friends (4)
5
Family with small children

Quiet and friendly service. Great location and staff.

By on Sep 29, 2019

3
Partner Couples

It was okay. Decor of the lobby a little over the top for my tastes. The self-parking lot was a long walk AND one had to pay!

By , from San Jacinto Mountains on Sep 25, 2019

4
Partner Couples Families

Shower heads could use an upgrade. Everything else was nice.

By on Sep 22, 2019

4
Everyone

By on Sep 3, 2019

5
Families

Very quiet, clean and great location! We loved staying at this hotel!

By on Sep 3, 2019

5
Partner Couples Business Business Travelers

Close to SNA, has everything you need. However i do feel the paid parking is a bit extreme!!

By on Aug 24, 2019

4
Everyone

By on Aug 10, 2019

5
Families

The cleanliness and comfort of the room. The front desk employee was very courteous and helpful.

By , from Santa Ana on Jul 10, 2019

5
Partner Couples

We love the cookies And the beds were soft and good we loved this hotel and definitely would stay here again

By on Jul 3, 2019

4
Everyone

By on May 20, 2019

DoubleTree by Hilton Santa Ana - Orange County Airport

201 E MacArthur Blvd, Santa Ana, CA 92707
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