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Recent guest reviews

This hotel was AWFUL. I will never stay here again. The property was undergoing major renovations which was not disclosed to us at the time of booking. The elevator from the parking garage was not accessible for us to use so we had to climb many flights of stairs everytime we needed to get back to our room. The hotel rooms were dirty and outdated, the air conditioning did not work and wouldn’t get below 75. We found cockroaches in our room, the room was never cleaned in the 4 nights we stayed there and it was never offered to be. This place was a nightmare. Very disappointing considering it’s a Hilton property.

Everything was wonderful during this stay except for the parking. This was a F’n headache, couldn’t figure which door I needed to go out of to get to the hotel (no signage). The elevator was broke to go up to ground floor with my luggage. Parking fee should’ve been refunded, it was a horrible headache.

Room cleaning is professional. I was offered complimentary cookie and water at check-in.

It was convenient, near the SNA airport, clean, and staff were friendly and helpful.

Hotel charge $27 per night for parking, yet no elevator service from the parking, down for service all 3 days of our stay. Hotel do not provide room cleaning or provide clean towel and toiletry supplies unless requested.

The hotel staff was kind and very welcoming

Very good 👍 thankfully

Welcoming and quiet environment. Issac is great with customer service requests.

The shuttle service is helpful but difficult to understand/use.

My flight was delayed so I was in search of a room with early check-in. I appreciate the accommodations and service at the front desk.

This hotel was by far the nicest of the Hilton branded hotels we stayed in.

Nice friendly

Good vibe, great service. Just the way I like it.

Love Double trees

It’s in terrible condition the hotel. It can not be rated a 3 or 4 stars hotel. The management is also very rude.

E MacArthur Blvd Santa Ana CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

DoubleTree by Hilton Santa Ana - Orange County Airport places you within 2 miles (3 km) of South Coast Plaza and Segerstrom Center for the Arts. This 253-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a free airport shuttle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

Guests can expect 55-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and laptop-compatible safes.


Property features

At DoubleTree by Hilton Santa Ana - Orange County Airport, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 27.00 per night, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, meeting rooms, and conference space.

Room options

One King Bed, Non-Smoking, Accessible

1 King Bed | Sleeps 2

Suite, One King Bed, Non-Smoking

1 King Bed | Sleeps 4

Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Santa Ana - Orange County Airport

Everyone (16) Couples (12) Family (15)
1
Partner Couples

This hotel was AWFUL. I will never stay here again. The property was undergoing major renovations which was not disclosed to us at the time of booking. The elevator from the parking garage was not accessible for us to use so we had to climb many flights of stairs everytime we needed to get back to our room. The hotel rooms were dirty and outdated, the air conditioning did not work and wouldn’t get below 75. We found cockroaches in our room, the room was never cleaned in the 4 nights we stayed there and it was never offered to be. This place was a nightmare. Very disappointing considering it’s a Hilton property.

By on Sep 4, 2023

2
Everyone

By on Aug 4, 2023

5
Everyone

Everything was wonderful during this stay except for the parking. This was a F’n headache, couldn’t figure which door I needed to go out of to get to the hotel (no signage). The elevator was broke to go up to ground floor with my luggage. Parking fee should’ve been refunded, it was a horrible headache.

By on Jul 2, 2023

Review comment responded on Jul 11, 2023

Thank you for staying with us! We are glad you enjoyed your stay, please reach out to the Hotel and ask to speak with Oscar, so that we may discuss the parking. We hope to host your next stay when your travels bring you back to Orange County.

5
Everyone

Room cleaning is professional. I was offered complimentary cookie and water at check-in.

By on May 1, 2023

Review comment responded on May 8, 2023

Thank you for staying with us! We are glad you had a great stay! We hope to host your next stay when your travels bring you back to Orange County.

5
Everyone

By on Apr 1, 2023

Review comment responded on May 8, 2023

Thank you for staying with us! We are glad you had a great stay! We hope to host your next stay when your travels bring you back to Orange County.

4
Partner Couples

It was convenient, near the SNA airport, clean, and staff were friendly and helpful.

By on Apr 1, 2023

Review comment responded on May 8, 2023

Thank you for staying with us! We are glad you had a great stay! We hope to host your next stay when your travels bring you back to Orange County.

1
Family

Hotel charge $27 per night for parking, yet no elevator service from the parking, down for service all 3 days of our stay. Hotel do not provide room cleaning or provide clean towel and toiletry supplies unless requested.

By on Feb 28, 2023

Review comment responded on Mar 18, 2023

We apologize about the subpar stay. We would like you to know this is not the typical guest experience. Please reach out to the front desk and ask for Oscar, so that we may further discuss your stay.

4
Family with small children

The hotel staff was kind and very welcoming

By on Jan 2, 2023

Review comment responded on Jan 5, 2023

Thank you for staying with us. We are glad to hear you enjoyed your stay. We hope to host your next stay when your travels bring you back to Orange County.

3
Everyone

By on Dec 8, 2022

4
Family

Very good 👍 thankfully

By on Nov 29, 2022

Review comment responded on Dec 1, 2022

Thank you for staying with us! I am glad to hear you had a great stay. I hope we can host your next stay again when your travels bring you back to Orange County.

DoubleTree by Hilton Santa Ana - Orange County Airport

201 E MacArthur Blvd, Santa Ana, CA 92707
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