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Sercotel Hotel Europa

3.0 star property
Hotel with a restaurant, a short walk to Concha Beach

Choose dates to view prices

Photo gallery for Sercotel Hotel Europa

Reception
Front of property
Meeting facility
Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing
Snack bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

View in a map
San Martin, 52, San Sebastián, Gipuzkoa, 20007
  • Place, Concha Promenade
    ‪1 min walk‬
  • Place, Plaza de La Constitucion
    ‪11 min walk‬
  • Place, Donostia-San Sebastian Aquarium
    ‪16 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Minibar, in-room safe, blackout drapes, soundproofing

Classic Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | Minibar, in-room safe, blackout drapes, soundproofing

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room (Basic)

Basic Room (Basic) | Minibar, in-room safe, blackout drapes, soundproofing

Basic Room (Basic)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

San Sebastián

Located in San Sebastián Centro, Sercotel Hotel Europa is adjacent to Concha Promenade and within a 5-minute walk of Cathedral of the Good Shepherd. This 65-room, 3-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Concha Promenade - 1 min walk - 0.0 miles
  • Concha Beach - 2 min walk - 0.1 miles
  • Plaza de La Constitucion - 11 min walk - 0.6 miles
  • Donostia-San Sebastian Aquarium - 16 min walk - 0.9 miles
  • Reale Arena - 3 min drive - 1.6 miles

Getting around

  • San Sebastian Amara Station - 7 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Sebastopol - ‬1 min walk
  • ‪El Bar De Hotel De Londres - ‬3 min walk
  • ‪Bar Swing - ‬4 min walk
  • ‪Ciaboga - ‬3 min walk
  • ‪Convent Garden - ‬2 min walk

About this property

Sercotel Hotel Europa

Hotel with a restaurant, a short walk to Concha Beach
Guests of Sercotel Hotel Europa enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 25 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Interior entrance
Axel Hotel San Sebastián - Adults Only
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 595 reviews
$94 nightly
The price is $103
Nov 5 - Nov 6
Total with taxes and fees
Axel Hotel San Sebastián - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 16 to 16 for adults and EUR 16 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults, and EUR 16 to 16 for children
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Frequently asked questions

Are free cancellation options available at Sercotel Hotel Europa?

Sercotel Hotel Europa provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel Hotel Europa?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Sercotel Hotel Europa on Oct 23, 2025 start from $209.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sercotel Hotel Europa?

This hotel is situated in San Sebastián Centro, just steps from Concha Promenade and Cathedral of the Good Shepherd, and within a short walk of Concha Beach. You'll also find Bay of Biscay and San Sebastian City Hall less than a mile away.

Is parking available on site at Sercotel Hotel Europa?

Yes, secured parking is offered for EUR 25 per day.

Does Sercotel Hotel Europa include a casino?

No, Sercotel Hotel Europa doesn't have a casino.

Is there an indoor pool at Sercotel Hotel Europa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sercotel Hotel Europa?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as a bar.

Does Sercotel Hotel Europa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sercotel Hotel Europa feature a restaurant that includes a breakfast menu?

Yes, Sercotel Hotel Europa serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sercotel Hotel Europa allow pets to stay for free?

No, pets aren't allowed at Sercotel Hotel Europa though service animals are welcome.

Are there connecting rooms at Sercotel Hotel Europa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sercotel Hotel Europa?

The closest major airport to Sercotel Hotel Europa is San Sebastian (EAS), which is 13.4 mi away (24 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25 mi away.

Are there rooms with balconies at Sercotel Hotel Europa?

No, there aren't any guestrooms with balconies at Sercotel Hotel Europa.

Reviews

Sercotel Hotel Europa Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 327 out of 933 reviews
Rating 8 - Good. 400 out of 933 reviews
Rating 6 - Okay. 155 out of 933 reviews
Rating 4 - Poor. 40 out of 933 reviews
Rating 2 - Terrible. 11 out of 933 reviews

Reviews

8/10 Good

Sean

Stayed 3 nights in Aug 2025

10/10 Excellent

Jakub

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location. A block from the beach.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Jun 2025

4/10 Poor

Christian

Traveled with family
Liked: Cleanliness, property conditions & facilities
We arrived 14:15 and the room was not ready. We were in beach clothing and looking for a bath, but we had to go have lunch because the room was not going to be ready before 16:00 hs. Staff was polite but even so is anoying
Stayed 1 night in Jun 2025

10/10 Excellent

Balasubramaniam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Sebastián delight

A wonderful location within walking distance to the beach and old town. Delicious breakfast. San Sebastián has lots to offe.
Stayed 1 night in Jun 2025

6/10 Okay

david

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel covered in scaffolding and noisy workers. Unable to open curtains or windows
Stayed 1 night in May 2025

10/10 Excellent

Greg.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was a short walk to the beach where there is a wide walkway which will take you into the old part if the city in minutes. Staff were very helpful in assisting with our few words in Spanish. There is a lift to the rooms (always appreciated). Car parking is off site but only a couple of minutes walk away. It is operated as separate business so there is an extra charge. I would happily stay here again.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location

Part of a tour through France and Northern Spain, we stayed here for 3 nights in May. Lovely hotel, great staff and location. We included breakfast and didn’t really need lunch! Walk to centre and promenade only takes 5/10 mins depending on your ability. All flat and a nice walks to the old town for Pinxos and a nice red riocha.😊
Stayed 3 nights in May 2025

8/10 Good

Michelle

Stayed 3 nights in May 2025

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpfulness of the staff was impressive. The only tiny recommendation is that there be at least one television station in English.
Stayed 3 nights in May 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Walking distance to everything
Stayed 4 nights in Apr 2025

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is not on site. It would be nice to know in advance exactly what the parking situation is. 25 EUR a day and its only open certain hours. The room was nice, the staff were nice, and the place is clean. It can get noisy outside with window open but with windows closed its very quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable stay. Delicious breakfast buffet. Highly recommend. Nice variety. Best ive seen in Europe with American favorites.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was great! Everyone was cheerful, helpful, and answered all quesrions we had. Thw room itself was clean and beautiful.
Stayed 1 night in Apr 2025

8/10 Good

catherine

Liked: Cleanliness, property conditions & facilities

San Sebastian stay

Good location Room was too hot but was easily changed 2nd room also hot but had a balcony so left door open all night which was ok but the you get a lot of noise. Breakfast ok hot food Luke warm.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa

Stayed 2 nights in Mar 2025

10/10 Excellent

MARTA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, as well as the property
Stayed 1 night in Mar 2025

8/10 Good

Mustafa, Adana

Traveled with group, Traveled with family
En önemli özelliği şehrin merkezi konumunda olması. Onun dışında vasat. Park için yönlendirdikleri park yeri akşam kapılarını kapattığı için hiç kullanışlı değil. Ama yakınında 24 saat açık kullanışlı park yerleri var
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just a short walk to the beach. Very nice dining options nearby. If you’re feeling ambitious you can walk to the Aquarium and San Telmo Museum…my husband and I are ages 68 and 85 and we did it.
Stayed 4 nights in Nov 2024