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Hotel Record

1.0 out of 5.0

Recent guest reviews

What a great hotel. Such friendly and helpful staff! Great value breakfasts! Lovely room particuarly the shower! Highly recommend! 10 mins walk to beach and promenade to walk into beautiful San Sebastian.

We had a family room composed of two rooms which were clean and quiet. Wifi was spotty in the rooms however the location was great, 15 minutes easy walking distance from the Old Town. The best feature of the hotel was the lovely staff. Marien in the morning made us nice breakfast with fruit, cereals, cheese, bread, jelly, etc, and since it was raining she made us raincoats out of garbage bags as well as gave us two umbrellas, and the day we left, at 7 a.m., too early for breakfast that opens at 7.30, she sent us off with two cups full of cherries. The afternoon manager, a young lady whose name slips my mind, helped us plan our next stop in Bilbao by calling the tourist bureau, planning with maps, and telling us about local history. In all our travels we have never encountered such friendly and helpful hotel personnel. We rate the hotel staff 5 stars and would go back to this hotel in a heartbeat!

If you're looking for a hotel with free parking lovely airy clean rooms and very friendly and helpful staff this the hotel to stay at.It's located about 5 minutes walk to the beach and about 10 minutes walk to the famous tapas or pinxtos bars.Overall this is perfect hotel for visiting San Sebastian.

Really great lady on reception, she was busy but doing a great job for everyone. Sorted out parking for us no problem. Really welcoming and helpful. Dog loved her too. Gave us a map and advice on what to see and where to eat. Really recommend it.

This is a good hotel choice if you don't mind being a bit further from the city centre. There is a small amount of free parking (full when I arrived) but it is one of the quieter areas so it took me about 30 minutes to find a space on the streets nearby. Staff were excellent and very friendly. We were in the room on the top floor which I thought was surprising considering we had to dogs. Also strange that there was carpet throughout rather than hard flooring. Wifi is reliable and very fast. If you surf then Zurriola beach is a short walk away.

A clean well organised basic hotel with attentive staff. Central and within walking distance of the old town where you can enjoy one of the many great tapas restaurants. Free car parking available. Well worth a stay.

Me & doggie stayed 1 night en-route from Portugal to UK & exhausted yet made to feel so welcome. Room was basic but bed very comfy & coffee and smiles at 6am the next morning so appreciated. Thank you :) x

I have stayed in the Record several times, and it is always a joy. The staff treat you like a member of the family, are happy to help with any problem, most of the rooms are quite spacious, ask for one with a terrace. Lovely breakfasts too. It's a 15 minute walk from the Old Part, but Gros is also great for pintxos and meals. It's very good value. I go there for work, but would happily return for holidays

We stayed here for a couple of nights. The staff were so helpful and generally lovely. I wouldn't hesitate to recommend this hotel if your staying in San Sebastian. Handy for the centre, a good price, lovely breakfast. Easy parking, and big spacious comfey rooms. You can't go wrong!

Pros - free parking. The hotel and the room are absolutely immaculate. The bed is nice and the staff are friendly enough. Cons - It's noisy... I guess it's just one of those buildings where you can hear absolutely everything. I could hear the conversations going on in reception, an argument in one of the rooms upstairs. The chap/gorilla next door snoring! That being said; I was there one night and I wasn't so bothered, but If i wanted to spend the week here, it would have annoyed me!

Calzada Vieja de Ategorrieta, 35 San Sebastian Gipuzkoa

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Rooftop terrace

Located in Gros within 2 miles (3 km) of Concha Beach, Hotel Record is within a few miles (5 km) of other popular sights such as Monte Urgull. This 14-room hotel welcomes guests with a bar/lounge and conveniences like free in-room WiFi and free self parking. Centrally located in San Sebastian, the hotel is also a short walk from Zurriola Beach and San Ignacio Church.


Start your day off with breakfast, available for a fee. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


All 14 rooms feature ceiling fans, phones, and desks. Guests can expect to find TVs and stay connected with free WiFi. Hair dryers are also included.

Property features

At Hotel Record, guests have access to a rooftop terrace, free WiFi in public areas, and free newspapers. There's free parking and an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a garden and a TV in a common area.

Room options

Standard Twin Room

Twin 2 | Sleeps 2

Family Room

Twin 4 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 322 reviews