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Hotel Napoles

3.0 star property
Hotel in San Luis Potosi with a fitness center and a 24-hour front desk

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Photo gallery for Hotel Napoles

1 bedroom, desk, free WiFi
Shower, free toiletries, towels
Lobby sitting area
View from room
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Juan Sarabia No. 120 Historic Center, San Luis Potosi, SLP, 78000
  • Plaza del Carmen
    ‪2 min walk‬
  • San Luis Potosi Cathedral
    ‪3 min walk‬
  • Plaza de Armas
    ‪3 min walk‬
  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪17 min drive‬

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Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, desk, free WiFi

Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, 1 Bedroom

Triple Room, 1 Bedroom | 1 bedroom, desk, free WiFi

Triple Room, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, 1 Double Bed

1 bedroom, desk, free WiFi

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

San Luis Potosi

Located in Centro Historico, Hotel Napoles is next to Museum of the Viceroyalty and Temple of Carmen. This 3-star hotel has 80 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Plaza del Carmen - 2 min walk - 0.1 miles
  • Alameda - 2 min walk - 0.1 miles
  • San Luis Potosi Cathedral - 3 min walk - 0.2 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Tangamanga Park I - 4 min drive - 2.2 miles

Getting around

  • San Luis Potosi Intl. Airport (SLP) - 23 min drive

Restaurants

  • ‪Plaza del Carmen - ‬2 min walk
  • ‪Cafe Pacífico - ‬1 min walk
  • ‪Loreto Bar Carmen - ‬2 min walk
  • ‪O de Luna Café - ‬3 min walk
  • ‪Dulces Costanzo - ‬4 min walk

About this property

Hotel Napoles

Hotel in San Luis Potosi with a fitness center and a 24-hour front desk
Guests of Hotel Napoles enjoy a gym, free WiFi in public areas, and meeting rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, laundry facilities, and a vending machine.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include portable fans, desks, and free toiletries.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 117 per person
  • A restaurant

Restaurants on site

  • La Colomba

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For all bookings where payment for the stay will be made on site instead of at the time of booking, the check-in time is until 6 PM, after this time the reservation will be canceled.
Guests are asked to contact the property in advance with an estimated arrival time to arrange check-in.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 13 and younger (only guests older than 13 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 117 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Napoles
Hotel Napoles San Luis Potosi
Napoles Hotel
Napoles San Luis Potosi
Hotel Napoles Hotel
Hotel Napoles San Luis Potosi
Hotel Napoles Hotel San Luis Potosi

Frequently asked questions

Is a free cancellation option available at Hotel Napoles?

Hotel Napoles provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Napoles?

This hotel is situated in Centro Historico, just steps from Alameda and Plaza del Carmen, and within a short walk of San Luis Potosi Cathedral. You'll also find Plaza de Armas and Teatro de la Paz less than a mile away.

Is there parking available at Hotel Napoles?

Yes, self parking is offered for free at the hotel.

Does Hotel Napoles feature a casino on the premises?

No, Hotel Napoles doesn't have a casino.

Is there an indoor pool at Hotel Napoles?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Napoles?

Couples staying at this hotel will appreciate amenities like in-room massages as well as a restaurant and a 24-hour front desk.

Does Hotel Napoles have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Napoles have a restaurant that serves breakfast?

Yes, Hotel Napoles serves a cooked-to-order breakfast for a surcharge each morning at La Colomba.

Does Hotel Napoles allow pets to stay free of charge?

No, pets aren't allowed at Hotel Napoles though service animals are welcome.

Are there connecting rooms at Hotel Napoles?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Napoles?

The closest major airport to Hotel Napoles is San Luis Potosi Intl. Airport (SLP), which is 10.9 mi away (23 minutes by car).

Can I book a room with a balcony at Hotel Napoles?

No, you won't find guestrooms with balconies at Hotel Napoles.

Hotel Napoles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 96 out of 347 reviews
Rating 8 - Good. 123 out of 347 reviews
Rating 6 - Okay. 79 out of 347 reviews
Rating 4 - Poor. 31 out of 347 reviews
Rating 2 - Terrible. 18 out of 347 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and for the most part I enjoy my stay. The hotel has changed some personnel, but the cleaning ladies are always very friendly and helpful. Front desk is a different story. You can't request an extended stay past noon because you're told you have to pay another day, which before wssnt a problem staying until 1:PM. Our plane departure time was 9:PM.The front desk girl could be more professional and helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Miguel Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien excepto si hay ruido pero por el precio y la ubicación lo recomendamos.
Stayed 1 night in Dec 2024

6/10 Okay

Jesus, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here several times. The staff is friendly and they are always courteous. The hotel is in the center of downtown. Since it's not well insulated you can hear all the noise from outside at all times of the day/night. Other than that the stay was good.
Stayed 10 nights in Nov 2024

8/10 Good

Daniel

Ubicacion
Stayed 2 nights in Nov 2024

8/10 Good

Jasmin, Riverside

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

8/10 Good

Damet D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

Yeana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel wasn't nice at all. The only good thing its located in a great area
Stayed 1 night in Mar 2023

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2022

8/10 Good

Jose Alejandro

Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Liked: Cleanliness
I have been here many times so nothing new
Stayed 1 night in Aug 2022

10/10 Excellent

Maria

If
Stayed 1 night in Dec 2021

4/10 Poor

José Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort

Lastima de la ubicación

Muy mal, no tenían la reservación en el sistema, buena la atención de loa encargados siempre atentos, pero pésimo lugar muy viejo solo pintado pero mal el cuarto, mal la cama casi deshecha, alfombra muy vieja y pésimo el aseo del cuarto. La verdad estaba tan cansado que ya no me importo pedir otro cuarto o cambiarme de lugar pero muy decepcionado
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 4 nights in Apr 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RZ

great and great confort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I MISSED MY MATTRESS and a rocking chair is something I like
Stayed 26 nights in Dec 2019

2/10 Terrible

ESSO, California

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very old and needs remodeling!Good location but it is a depressing looking hotel.
Stayed 1 night in Sep 2019

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not cleaned and very bad rooms beds are old it felt very stuffy inside
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Is in the great location close to centro civic ,restaurant and groceries stores
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Like this hotel it's in the middle of the the downtown area so your in walking distance of all of the stores and sightseeing areas. This hotel is decent and economical so if your looking to stay a few days and not spend too much money this is the place for you. The rooms are clean the only thing is the carpets are filthy, but if you just wear sandals while your in the room your fine. Staff comes in everyday to change bed sheets, give clean towels, and clean the restrooms very well. Hotel has restaurant, elevator, gym, wifi, room service, and all staff is very friendly and accommodating. If you looking for a really nice fancy five star hotel, then this place is not for you, there are other hotels in the downtown area that you may prefer better like the Panorama, but if you looking for budget friendly hotel that is comfortable and decent, then I would pick the hotel Napoles. I would definitely stay at this location again
Stayed 4 nights in Dec 2017

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