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Recent guest reviews

I had a 3 night stay at this property recently for a work trip. The grounds are very nice with a green space and pool in the center. The rooms are very dated and my ground level room near the back of the property was subject to external noise from the grounds crew, traffic, etc. The air conditioner didn't work the first night but was fixed after I reported it. The fitness room was clean and well equipped. It looks like a new tower is being finished which may offer better room choices. The staff was friendly and helpful from airport pick-up/drop-off, to check in and at the restaurants as I ate here twice. Food was good as well.

We had a king suite and it was spacious with a dining table and kitchenette. The bed was comfortable. The deep bathtub was big enough for two. There is also a shower. I noticed a very fun playground for children. There are several options of where to eat. We were well taken care of by a young man who carried our bags then parked our truck.

We stayed there with a group last weekend. The facility is large enough to handle large group breakfasts and get togethers. The room was excellent. I slept well and felt safe. There's plenty of parking, the quality of service is high. Hotel staff speaks English. Their prices are great. There's plenty of space to sit around and socialize outside, including a large pool, and various garden areas. You can stay in either the hotel tower, or various motel style garden areas. Various events go on at night but they don't run too late. For instance there was a wedding in the party area of the garden, which was finished around 11. The food service is amazing, there's so many options and they're delicious like home cooked. compared to most Canadian hotels (that's where I'm from) this one is much better, and significantly less expensive.

I was on a business trip and was assigned to this hotel... I thought... holiday inn an IHG brand... should be a good experience... but I was wrong... the staff told the company that payed for my stay incomplete information... so I had trouble checking inn... finillay the problem was solved... by the company that hired my services... not the hotel staff... then I order a pizza from Domino’s (as the hotel is a “Domino’s Place”) and the staff starts making up policies... I asked to talk to the manager about all the problems I had since I arrived... he recognized that the staff needed training. There was a lot of noise outside the room. Restaurant is expensive... US $10 for a small and not very tasty burger... no drinks included.... Really a shame... the place is very nice... big gardens... two pools... outside and inside bar... IGH needs to check that the staff on all their hotels are trainned and work to meet their standards...

When coming to San Luis, I am never let down by the hospitality this staff provides. From a late night check in, to the breakfast / dinner staff and to a early morning check out all remain professional and courteous. Remaining on the property for breakfast and dinner is always my choice and again the staff is very accommodating to all my needs and the food is a delight. This is always a 1st choice for me. Keep in mind - some construction is going on with the expansion of this hotel.

This was a very good hotel. The staff is very attentive and speak English. My room was amazing. The bed was very comfortable. Big screen tv and what was great was the jacuzzi in the room. Worked absolute great. The premises was also very beautiful and clean. The pool area was very cool as well. Breakfast was great - an awesome selection of fresh and healthy foods. Only thing I didn't like was the poor choices of juice. But that's about it. Also here the staff is very attentive. Maybe one tip: Please keep ashtrays outside.. it's very inconvenient to wait for minutes to receive one.. especially since you really have great outside area and you don't want people starting to throw their buds on the floor Overall I really like my stay and would recommend this hotel. It's only a few walking minutes from a Mall which was actually pretty nice. So I will be coming back here..

An unusual layout with selection of blocks built at different times in different styles but set in beautiful gardens. Large well equipped rooms. Great Mexican buffet breakfast. Great barbecue during dinner in the evenings. A rare full service hotel in this area about 20 mins drive from airport.

Staying at the hotel working on business. Currently writing this review whilst stuck outside of my room because my card won’t work (the same as last night) and I have had my card re-activated 3 times in the last 15 minutes. Reception have said that someone will come to fix the door in 5 minutes which was 15 minutes ago. The pizza which I have ordered is now stone cold. I’m sorry but this service is an absolute joke. Mistakes and faults happen but waiting 20 minutes outside of my room is unacceptable. This will be the last night I am staying here and I will be changing hotels due to the staff on the reception desk tonight !!!

I have traveled to San Luis Potosi on business several times in the past three years, but I had not stayed at this hotel. Next trip, I will stay at this hotel again. It was very clean, well-appointed rooms and good restaurant on site. In addition to the restaurant, they stage an outdoor grill and dining tables each evening. Great steaks and excellent wines (try the Laberinto if you prefer reds or the Nicole if you prefer a rose). The internet worked very well.

This hotel surprised me. An ordinary building from outside, but a full block inside with 10 modules with 2 floors and several apartments each, surrounding a big rounded swimming pool. The best restaurant I've being in San Luiz Potosí, for breakfast, lunch and dinner. Thanks Chef. The sunrise and sunset is followed by an orchestra of birds. The rooms are very comfortable and seams like a resort. It's making easy my long working time in town. Other good thing. It's in front of a big commercial center.

Av. Benito Juarez No. 1702 San Luis Potosi SLP

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a leisurely stroll of Plaza Sendero Shopping Center, Holiday Inn San Luis Potosi is within a few miles (5 km) of Feria Nacional Potosina. This 210-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to noon.


Rooms

All 210 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.


Property features

Guests of Holiday Inn San Luis Potosi have access to an outdoor pool, a fitness center, and a spa tub. Onsite parking is available, both free self and paid valet parking (MXN 0 per day)—also useful is a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and a business center.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking (Master)

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

60.0% of guests recommend this hotel

Total of 176 reviews

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