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Holiday Inn San Luis Potosi

3.0 out of 5.0

Recent guest reviews

An unusual layout with selection of blocks built at different times in different styles but set in beautiful gardens. Large well equipped rooms. Great Mexican buffet breakfast. Great barbecue during dinner in the evenings. A rare full service hotel in this area about 20 mins drive from airport.

Staying at the hotel working on business. Currently writing this review whilst stuck outside of my room because my card won’t work (the same as last night) and I have had my card re-activated 3 times in the last 15 minutes. Reception have said that someone will come to fix the door in 5 minutes which was 15 minutes ago. The pizza which I have ordered is now stone cold. I’m sorry but this service is an absolute joke. Mistakes and faults happen but waiting 20 minutes outside of my room is unacceptable. This will be the last night I am staying here and I will be changing hotels due to the staff on the reception desk tonight !!!

I have traveled to San Luis Potosi on business several times in the past three years, but I had not stayed at this hotel. Next trip, I will stay at this hotel again. It was very clean, well-appointed rooms and good restaurant on site. In addition to the restaurant, they stage an outdoor grill and dining tables each evening. Great steaks and excellent wines (try the Laberinto if you prefer reds or the Nicole if you prefer a rose). The internet worked very well.

This hotel surprised me. An ordinary building from outside, but a full block inside with 10 modules with 2 floors and several apartments each, surrounding a big rounded swimming pool. The best restaurant I've being in San Luiz Potosí, for breakfast, lunch and dinner. Thanks Chef. The sunrise and sunset is followed by an orchestra of birds. The rooms are very comfortable and seams like a resort. It's making easy my long working time in town. Other good thing. It's in front of a big commercial center.

This is my 4th HI that I have used in the past month in Mexico, this is the least impressive. Its not like a regular hotel but more like a resort. You check into the main building in the front but then most of the rooms are scattered in small buildings behind in surrounding a central grassy area, like a college dorm setting. All the buildings are small, mine is 2 floors with 8 rooms on each floor. The room is nice inside and updated but the building itself isn't much to look at from the outside. + large exercise room with good equipment + pool area was large but wasn't being used, it was 75 out, didn't personally use it but the room manual said it was heated + each building is like a US motel with doors straight to the outside, you can park your car right outside your door - At check in, they didn't explain the parking situation to me or even asked if I had a car. Didn't explain that I could use an entrance to the side and drive straight up to my room. Instead I parked in front of the main lobby, lugged my luggage (including a surfboard) through the lobby then to my building. - At check in, they didn't acknowledge my platinum status, which they have at the other 3 hotels in Mex. - Its a 10 minute drive to the centro to see the sights (and parking was tight on a sunday), but most of the hotels seem to be out in this part of town. I did see some botique hotels in the centro walking around.

When I finally arrived at the hotel I had to wait 3 hours for my room. I reserved a king and after 2 hours they gave me a double. I went back and said I reserved a King room. So I had to wait another 30 minutes for a king room. I went to the King room and it was not clean. Dirty towels, bed not made, plates on the desk. Had to go back and 30 minutes later I finally got my room. The front desk definitely seems lost. I noticed others have complained about the front desk also. Now the rest of my stay was great, the bar/restaurant staff are super. The housekeepers are also very helpful. The first day was bad but the rest of my 10 days were perfect.

I have given the hotels along the Highway 57 a wide berth in the past, mainly because they are a little bit out of town. So when I was booked into the Holiday Inn, I approached my accommodation with some trepidation. Of course, the taxi initially took me to the wrong Holiday Inn, the Express just up the road, who were friendly enough to provide me with a free shuttle to the Quijote. Once there, an early check-in provided no hassle and I was surprised by the roominess of the room. The layout takes some getting used to but is for all intents and purposes, very practical. The restaurants were acceptable, both for breakfast and for dinner. The reception staff were very friendly and even offered to drive me to my evening appointment address themselves, as that was somewhat out of the way. A nice touch If only the internet had been faster and more stable!

This is a sleeping location. As in there isn't much to do in the vicinity. While there, there was construction going on in the vast garden. So the pool wasn't accessible. There is a children's playground. To reach rooms there can be a 5 minute walk to reach them. But they provide service to bring your bags to your room. No elevator/ lift only a second floor. Rooms are clean but older and smell of cleaning solution and mold. Bathroom is integrated into the room and the shower and toilet are next to each other, way having its own door. Sink is outside and connects to the room. Breakfast was very good. Having more Mexican options. They also have inlet station that can cater to a more specific choice. They have an airport shuttle you can sign up for at specific times. They were helpful in finding a car service for the day.

This is a very old hotel in dire need of renovation. Felt like I was in the 80's when I walked in the lobby and got my confirmation when I walked into my room. Has been enjoying lack of supply in a market with spike in demand due to automotive industry, in spite of Ford's plant being canceled. Will suffer slow death with the new hotel construction in place (7-10 new hotels). Still, if you have no other option its ok...for now.

I was looking for many comments before making a reservation on this hotel, I have been in San Luis Potosi before, for many times and at some point I wanted to book on this hotel but was full so I thought it good be a good option, now I can share my won opinion after stayed here. They providing me with a room which is separated from the main building, and is across the garden, that is a good atmosphere which is supposed to provide you with good resting, but the rooms are lack of maintenance, they changed me a couple of times to different rooms because the first one was dirty and not properly cleaned, the second one they provided me had an auxiliary door facing to the other side to the building, and that door had issues (holes). So third one was the one I stayed, but I noticed as well was lack of maintenance, and was not comfortable due the noise from the avenue next to the hotel, also was not having a comfortable environment, the bathroom was old and had a bath curtain at the shower which didn't retained the water at all. The rooms are provided with 42" size screens which is pretty good, the beds are a little hard but they provided the room with different kind of pillows so you can use soft or hard ones whatever you prefer. There was a noise during the night and I had to call many times to the front desk to check with maintenance what was it, so what happened was that some pipes where having some issues causing a disturbing noise due to vibrations. The restaurant is good with different options at the menu. In general I can say is an hotel below of the average, below the expectation because is not a cheap hotel, lack of maintenance and they are not worried to improve the rooms. Being pretty honest, definitely I know and I can share my opinion saying that there are more hotels which are a better options at the zone. I am an elite member of the IHG, but being at San Luis I will not use anymore the Quijote.

Carretera Central S/n Km 420 Zona San Luis Potosi SLP

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a leisurely stroll of Plaza Sendero Shopping Center, Holiday Inn San Luis Potosi is within a few miles (5 km) of Feria Nacional Potosina. This 210-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Centenario Center of Arts and Alameda are also close to this San Luis Potosi hotel.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6 AM to noon.


All 210 air-conditioned rooms feature microwaves, refrigerators, and minibars. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free newspapers, and free local calls are also standard.

Property features

Guests of Holiday Inn San Luis Potosi have access to an outdoor pool, a fitness center, and a spa tub. Free self parking and paid valet are available, and there's also a free airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 8 meeting rooms, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

60.0% of guests recommend this hotel

Total of 152 reviews