Holiday Inn San Luis Potosi3.0 out of 5.0
Recent guest reviews
Worst experience that I have had getting a room. I had made a reservation two weeks before my arrival for a king room. Granted I arrived a bit early (130pm.) and check in is at 3pm. After seeing others just coming in and getting there room key I complained. I waited another 30 mins and finally got a room except it was a double. I walked back to get a King bed and after another 15 mins I get a King room. I walk to this room and it is not ready. I walk back wait another 30 mins and finally get a King room that is clean at 430 pm. The front desk clerks and whoever is in charge of house keeping are very unorganized. Needless to say I won't be staying here again. I thought being Platinum with Holiday Inn meant something but not at this place.
I have given the hotels along the Highway 57 a wide berth in the past, mainly because they are a little bit out of town. So when I was booked into the Holiday Inn, I approached my accommodation with some trepidation. Of course, the taxi initially took me to the wrong Holiday Inn, the Express just up the road, who were friendly enough to provide me with a free shuttle to the Quijote. Once there, an early check-in provided no hassle and I was surprised by the roominess of the room. The layout takes some getting used to but is for all intents and purposes, very practical. The restaurants were acceptable, both for breakfast and for dinner. The reception staff were very friendly and even offered to drive me to my evening appointment address themselves, as that was somewhat out of the way. A nice touch If only the internet had been faster and more stable!
This is a sleeping location. As in there isn't much to do in the vicinity. While there, there was construction going on in the vast garden. So the pool wasn't accessible. There is a children's playground. To reach rooms there can be a 5 minute walk to reach them. But they provide service to bring your bags to your room. No elevator/ lift only a second floor. Rooms are clean but older and smell of cleaning solution and mold. Bathroom is integrated into the room and the shower and toilet are next to each other, way having its own door. Sink is outside and connects to the room. Breakfast was very good. Having more Mexican options. They also have inlet station that can cater to a more specific choice. They have an airport shuttle you can sign up for at specific times. They were helpful in finding a car service for the day.
This is a very old hotel in dire need of renovation. Felt like I was in the 80's when I walked in the lobby and got my confirmation when I walked into my room. Has been enjoying lack of supply in a market with spike in demand due to automotive industry, in spite of Ford's plant being canceled. Will suffer slow death with the new hotel construction in place (7-10 new hotels). Still, if you have no other option its ok...for now.
I was looking for many comments before making a reservation on this hotel, I have been in San Luis Potosi before, for many times and at some point I wanted to book on this hotel but was full so I thought it good be a good option, now I can share my won opinion after stayed here. They providing me with a room which is separated from the main building, and is across the garden, that is a good atmosphere which is supposed to provide you with good resting, but the rooms are lack of maintenance, they changed me a couple of times to different rooms because the first one was dirty and not properly cleaned, the second one they provided me had an auxiliary door facing to the other side to the building, and that door had issues (holes). So third one was the one I stayed, but I noticed as well was lack of maintenance, and was not comfortable due the noise from the avenue next to the hotel, also was not having a comfortable environment, the bathroom was old and had a bath curtain at the shower which didn't retained the water at all. The rooms are provided with 42" size screens which is pretty good, the beds are a little hard but they provided the room with different kind of pillows so you can use soft or hard ones whatever you prefer. There was a noise during the night and I had to call many times to the front desk to check with maintenance what was it, so what happened was that some pipes where having some issues causing a disturbing noise due to vibrations. The restaurant is good with different options at the menu. In general I can say is an hotel below of the average, below the expectation because is not a cheap hotel, lack of maintenance and they are not worried to improve the rooms. Being pretty honest, definitely I know and I can share my opinion saying that there are more hotels which are a better options at the zone. I am an elite member of the IHG, but being at San Luis I will not use anymore the Quijote.
Positive points: Good location, confortable rooms, good restaurant and a pretty quite atmosphere... Negative points: didn't enjoy the arquitecture, bad experience with receptionists. It's a very good place to spend one night or if you are there for business, nothing more...
I have mixed feelings! I'm a Holiday Inn Spire member, first time I stayed last year I got a Jacuzzi suite in the main building, it was really good! they grill meat in the courtyard for dinner, everything was good. Last time I stayed there was no suites available for the 14 days I stayed so I end up in a room like a mile away from the lobby, this is a big property with multiple buildings, I wouldn't be surprised if this was multiple hotels years ago, room was simple, good and clean, but a big difference from the first time. That's the only reason I don't give them 5 starts. Some people get upset when I give a good review to a hotel with bad or slow wireless, to the point some guy was insulting me in another review, just to let everybody know, I carry my patch cord all the time and most of the time hotels still have wired internet access that usually runs a lot better than their wireless so I have no idea of their wireless access quality...so forgive me if you had a bad experience with that.
The hotel is very nice, all the rooms are in separate buildings from the main building, with a large courtyard in the middle. Room was nice, breakfast was good, there were no issues. Nothing bad to say.
I wanted a comfortable hotel with a restaurant. The beds are comfortable, no smoking rooms are kept that way, and the restaurant if Great! There is very good live entertainment most days of the week. I'll be here in Mexico for more than three weeks and I want a full service, clean hotel.
Pros: Well located close to the industrial zones and close enough to downtown San Luis. Pricing range was ok and food @ cafeteria decent. Cons: I thought I was walking into a '70's hotel. Rooms smell old and have not received a rennovation since MatlockTV series was in vogue. Would not stay here again. I am surprised IHG has not demanded owners to make a capital investment in its rennovation.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located within a leisurely stroll of Plaza Sendero Shopping Center, Holiday Inn San Luis Potosi is within a few miles (5 km) of Feria Nacional Potosina. This 210-room, 3-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. Centenario Center of Arts and Alameda are also close to this San Luis Potosi hotel.
Enjoy dining at one of 2 onsite restaurants including Maravedi, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.
All 210 air-conditioned rooms feature microwaves, refrigerators, and minibars. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Coffee makers, free newspapers, and free local calls are also standard.
Guests of Holiday Inn San Luis Potosi have access to an outdoor pool, a fitness center, and a spa tub. Free self parking and paid valet are available, and there's also a free airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 8 meeting rooms, and a business center.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 131 reviews