Good place to stay for the price
We had excellent service. They were able to change rooms for us do to an error I made. I’ll definitely stay here again.
The "general manager" lied about availability and put us in a standard room when I booked the grade above. He put our teammate on a decent room, our had no balcony, right in the front, next to ice, completely opposite of what I booked. And he lied continuously about availability because when he wakes away and someone covered, I asked her and she said there was 5 more rooms available. I contacted orbitz and they called, he didn't let her answer so he finished with the customer he had and then answered the phone call saying again, no rooms available. After dinner we returned to the room and the air wasn't not working, it was late, my child had already went to bed so I called down and now they mysteriously had a room to move us to. No maintenance was available. It was a mess and I believe their general manager was very racist and refused to help me in any way possible. Even our teammate noticed and writing a review on what he seen also. He's Caucasian and he was offended by the treatment. HORRIBLE! If your black, try to stay where your money is appreciated because almost $400/night and you get stuck in the worse room there is ridiculously wrong.
Or room smelled like smoke. We’ve stayed before and never encountered this
Very loud. Construction outside in the mornings. Very loud guests one of the nights and staff did nothing to fix the issue. TV sucked. Hotel breakfast included packaged pastries, oatmeal, granola bars and fruit. Shower/water pressure was the absolute worst. no housekeeping. Entrance was closed off so unloading luggage was a bit of a pain.
Nice place
Lovely place to stop and spend the night. Clean, quiet, roomy, comfy, pleasant, great location. Wish the "breakfast" had been a little more....more.
Bathroom was clean and updated. Parking was easily accessed.
Staff was friendly, room was clean.
Pretty forward hotel, stayed only one night, convenient, close to freeways and short drive to downtown.
Right off the freeway exit. It was nice and quiet. Scenery is second to none.
Staff were helpful & friendly. Location on hotel/ motel row within 20 minutes walk to centre of town was good as it gave us the opportunity to explore and discover neighbourhoods. Given the price, my expectations of basics, ie, operational TV & breakfast were lacking. Ultimately we had no TV for the evening. Efforts r in progress for a $20.00 rebate.
Nice
What a great place. Older hotel with lots of character. Great surroundings. Great town. Just a very nice experience.
It is convenient, close to freeway and the university. The only thing we did not feel satisfied is the water from the shower is too weak. The staff is friendly. The room looks clean. It is an interesting design that the closet is in the restroom and it took us a little while to find it after check in.
It’s very clean. Staff is great. Breakfast was a little limited.
La Cuesta Inn places you within a short walk of California Polytechnic State University, San Luis Obispo and within a mile (2 km) of Performing Arts Center. This 70-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free daily manager's reception.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are also available.
Guests staying at La Cuesta Inn enjoy an outdoor pool, free WiFi in public areas, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Good place to stay for the price
We had excellent service. They were able to change rooms for us do to an error I made. I’ll definitely stay here again.
Thank you for your feedback on your stay with us! I'm so happy to hear we were able to make accommodations to fit your needs. We look forward to hosting you again in the future.
The "general manager" lied about availability and put us in a standard room when I booked the grade above. He put our teammate on a decent room, our had no balcony, right in the front, next to ice, completely opposite of what I booked. And he lied continuously about availability because when he wakes away and someone covered, I asked her and she said there was 5 more rooms available. I contacted orbitz and they called, he didn't let her answer so he finished with the customer he had and then answered the phone call saying again, no rooms available. After dinner we returned to the room and the air wasn't not working, it was late, my child had already went to bed so I called down and now they mysteriously had a room to move us to. No maintenance was available. It was a mess and I believe their general manager was very racist and refused to help me in any way possible. Even our teammate noticed and writing a review on what he seen also. He's Caucasian and he was offended by the treatment. HORRIBLE! If your black, try to stay where your money is appreciated because almost $400/night and you get stuck in the worse room there is ridiculously wrong.
Hello Brandy! The room you reserved was a standard two queen room hence the no balcony. We preassign rooms before our guests come in based on room type and availability; no particular preference regarding proximity to the ice was made on your reservation. Unfortunately because our ice machines are located on the second and third floor, they're inevitably going to be closer to some rooms than others. In regards to availability, some nights we're completely booked and rooms will open up towards the end of the night as people cancel or simply do not show up. We're sorry to hear that you had a bad experience, we're actively working towards making the experience great for all of our guests. We appreciate the feedback and hope you enjoyed your time in beautiful San Luis Obispo.
Or room smelled like smoke. We’ve stayed before and never encountered this
Our sincerest apologies! As a non-smoking hotel we understand how frustrating that is to encounter a smoking odor. We hope to host you again and provide a better experience.
Very loud. Construction outside in the mornings. Very loud guests one of the nights and staff did nothing to fix the issue. TV sucked. Hotel breakfast included packaged pastries, oatmeal, granola bars and fruit. Shower/water pressure was the absolute worst. no housekeeping. Entrance was closed off so unloading luggage was a bit of a pain.
Our apologies for the issues that arose during your stay with us. We understand the construction and entrance relocation was a little frustrating to walk into and did our best to make it easily accessible to guests. Our apologies for the noise pollution. We hope to host you again and offer a better, more enjoyable experience.
Nice place
Thank you for your review John!
Lovely place to stop and spend the night. Clean, quiet, roomy, comfy, pleasant, great location. Wish the "breakfast" had been a little more....more.
Thank you for your feedback Daphne! We are slowly adjusting our breakfast to include more options and including getting our pancake machine up and running. We hope to host you again.
Bathroom was clean and updated. Parking was easily accessed.
Thank you for your review Cynthia!
Thank you Betza for the rad review! We hope to host you again soon.