Skip to main content
Beginning of main content

Holiday Inn Hotel and Suites Santa Maria

3.0 out of 5.0

Recent guest reviews

Fine was a short stay Staff was jelpful and friendly Elevator jammed but they fixed very quickly

Comfortable. Clean hotel. Very nice front desk, enjoyed view

Disappointed with clerk at check in. Advise to use a new credit card instead of one used to reserve and kept getting declined which is was embarrassing. After talking to bank wrong I formation was being entered

Very clean and the room was spacious. Hotel staff who entertained us was very nice. Pool is big.

Stayed there for one night with my wife and one year old. The room was clean and had all facilities. The hotel also provided the crib.

I enjoyed staying here. The staff was great and very welcoming.

It was nice, but the second mattress was very uncomfortable. But the overall experience was nice

The room was smelly and dirty. The air conditioner fit not work. I will not recommend this hotel

We couldn't have asked for a better place to stay while visiting family in Santa Maria. The room was spacious, clean and very quiet. The dinning facility had an excellent breakfast. Highly recommended!

Everyone was friendly. The location is good very accessible to most services and points of interest.

Everything was fine. Room clean, easy access from highway, employee were friendly. Didn't use any of the facilities so can't comment on them. The last two days of stay, the odor of pot was very high. Not sure where smell came from but it was very obvious.

AC and Fan wasn't working. Maintenance fixed it after one hour since call made to front desk. New sensor was put in. Kitchen counter area drawer had left couple of old cloths from previous guests. House cleaning missed. May have been there longer. It was smelling bad. Maint. guy removed it.

I was pleasantly surprised at how much I liked the hotel. My room was roomy and comfortable.

The hotel was very nice, but my shower did not work. I didn't discover that until the morning of checkout so there was no time to fix it before I left. However, they did adjust my bill for the inconvenience. I was happy by the time I left. I would stay there again if I were in town.

We found the facility and the staff to be very pleasant. We were on a business trip that happened to coincide with our 68th Wedding Anniversary as well. When in the area again we know where we will stay.

Great value. The location is quite convenient with easy freeway access to San Luis Obispo or Solvang. Room was roomy, very clean and comfortable. I

Lobby picture led me to believe much nicer hotel, still we had very good stay

Good hotel. Nothing fancy but clean. Bathroom slightly outdated, but nice kitchenette, although it would be nice to have some utilities there. Lots of TV channels

They play games. Paid $200 for one night online. When I checked out, they wanted to charge my room $8 for the buffet which i paid in cash and showed them the receipt. 3 days later, a charge of $50 was posted on my card !!! Now i have to call and waste hours on the phone trying to deal with this crab. I am very very disappointed with this service. They just wanted to rip my wallet. Not to mention that the manager was dealing with another client by the counter about an extra charge when i was checking out.

2100 N Broadway Santa Maria CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within a 5-minute walk of Boomers! Santa Maria, Holiday Inn Hotel and Suites Santa Maria is within a mile (2 km) of Santa Maria Civic Theatre. This 207-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Also nearby are Natural History Museum and Santa Maria Valley Historical Society.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

The 207 air-conditioned rooms feature kitchenettes and balconies or patios. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests of Holiday Inn Hotel and Suites Santa Maria have access to an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 4 meeting rooms, a 24-hour business center, and a computer station.

Guest reviews for Holiday Inn Hotel and Suites Santa Maria

Everyone (14) Business (15) Couples (21) Family (39) Friends (8) Other (7)
4
Everyone

Fine was a short stay Staff was jelpful and friendly Elevator jammed but they fixed very quickly

By on Apr 9, 2018

Review comment responded on Apr 11, 2018

Dear Anonymous : Thank you for taking the time and providing your feedback. It assists us in improving our services and facilities. We have looked into the problems you have brought to our attention with the elevator. We sincerely apolagize that you had difficulties and are taking steps to ensure that we have resolved that issue. Sincerely, Randal Lehr Operations Manager and the Staff of the Holiday Inn and Suites Santa Maria

4

comfortable

Everyone

Comfortable. Clean hotel. Very nice front desk, enjoyed view

By , from santa maria on Apr 7, 2018

Review comment responded on Apr 7, 2018

Dear F : Thank you for taking the time and providing your feedback. It assists us in improving our services and facilities. We are very glad you enjoyed your stay with us and look forward to your return! Sincerely, Randal Lehr Operations Manager and the Staff of the Holiday Inn and Suites Santa Maria

5

location great

Everyone

Disappointed with clerk at check in. Advise to use a new credit card instead of one used to reserve and kept getting declined which is was embarrassing. After talking to bank wrong I formation was being entered

By on Feb 27, 2018

Review comment responded on Mar 2, 2018

Hello Anonymous: Thank you for sharing your feedback as it is helpful in improving our service and facilities. We are sorry for the issue with the credit card on arrival. We use a credit card machine which reads the cards. We do not manually enter the cards at the time of check in. We again apologize for any confusion or embarrassment. We strive for our guest to feel at home and ease. Best Regards, Randal Lehr Operations Manager

5
Everyone

Very clean and the room was spacious. Hotel staff who entertained us was very nice. Pool is big.

By on Feb 19, 2018

Review comment responded on Feb 24, 2018

Dear Anonymous: Thank you for taking the time to provide your feedback and the Five Stars! Best Regards, Randal Lehr Operations Manager

5

nice place to stay!

Families

Stayed there for one night with my wife and one year old. The room was clean and had all facilities. The hotel also provided the crib.

By , from Los Angeles, CA on Jul 4, 2017

5

good location

Everyone

I enjoyed staying here. The staff was great and very welcoming.

By on Jun 26, 2017

4

nice and people were friendly

Everyone

It was nice, but the second mattress was very uncomfortable. But the overall experience was nice

By on May 1, 2017

2
Everyone

The room was smelly and dirty. The air conditioner fit not work. I will not recommend this hotel

By on Apr 10, 2017

5

very nice!

Everyone

We couldn't have asked for a better place to stay while visiting family in Santa Maria. The room was spacious, clean and very quiet. The dinning facility had an excellent breakfast. Highly recommended!

By , from IL on Feb 17, 2017

3
Everyone

By on Nov 14, 2016