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The Looking Glass Hotel

2.0 star property
Hotel in San Juan, near Casino del Mar at La Concha Resort

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Photo gallery for The Looking Glass Hotel

Terrace/patio
First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu
Meeting facility
Reception
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909
  • Place, San Jorge Children's Hospital
    ‪4 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪6 min walk‬
  • Place, Calle Loiza
    ‪10 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Standard Room

10.0 out of 10
Exceptional
(7 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Standard Room

King Standard Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

King Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe Room

Queen Deluxe Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Traditional Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Basic Room

Queen Basic Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Queen Basic Room

9.6 out of 10
Exceptional
(7 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

First Floor Budget Queen | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Budget Queen

  • 139 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor ADA Queen Standard

10.0 out of 10
Exceptional
(3 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King) | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Junior Suite (2 Twin XLs or 1 King)

  • 207 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

First Floor Deluxe Suite (2 Twin XLs or 1 King)

8.0 out of 10
Very good
(1 review)
  • 328 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

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About the neighborhood

San Juan

Located in Santurce within a mile (2 km) of Jose Miguel Agrelot Coliseum, The Looking Glass Hotel is within 2 miles (3 km) of other popular sights such as Casino del Mar at La Concha Resort. The 20 rooms at this hotel include Smart TVs, memory foam beds, and Egyptian cotton linens.

What's nearby

  • San Jorge Children's Hospital - 4 min walk - 0.3 miles
  • Museo de Arte de Puerto Rico - 6 min walk - 0.4 miles
  • Calle Loiza - 10 min walk - 0.6 miles
  • Plaza del Mercado - 14 min walk - 0.8 miles
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 miles

Getting around

  • Sacred Heart Station - 14 min walk
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪☕Abracadabra Counter Cafe☕ - ‬1 min walk
  • ‪La Pizzarra - ‬2 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪La Terraza de Bonanza - ‬4 min walk
  • ‪Taberna Selfie - ‬4 min walk

About this property

The Looking Glass Hotel

Hotel in San Juan, near Casino del Mar at La Concha Resort
Guests staying at The Looking Glass Hotel enjoy free WiFi in public areas and a terrace. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
55-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and free toiletries, and memory foam beds with Egyptian cotton sheets ensure a restful night. Desks are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Roll-in shower (57 inches wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible registration desk (44 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

Frequently asked questions

What can I see near The Looking Glass Hotel?

This hotel is situated in Santurce within a 10-minute walk of Centro de Bellas Artes Luis A. Ferre and Museo de Arte Contemporaneo de Puerto Rico. You'll also find Condado Beach and Port of San Juan within a short drive.

How much does it cost to stay at The Looking Glass Hotel?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at The Looking Glass Hotel on Feb 17, 2026 start from $149.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Looking Glass Hotel?

No, there isn't parking at the hotel but you'll find nearby parking for USD 25 per day (reservations required).

Does The Looking Glass Hotel include a casino on the premises?

No, The Looking Glass Hotel doesn't have a casino.

Is there an indoor pool at The Looking Glass Hotel?

No, there is no indoor pool at this hotel.

Is The Looking Glass Hotel good for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, a rainfall showerhead, and Netflix.

Are there hot tubs at The Looking Glass Hotel?

No, this hotel doesn't have a spa tub.

Does The Looking Glass Hotel have a restaurant that serves breakfast?

No, The Looking Glass Hotel doesn't have a restaurant that serves breakfast.

Does The Looking Glass Hotel allow pets to stay for free?

No, pets aren't allowed at The Looking Glass Hotel though service animals are welcome.

Does The Looking Glass Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Looking Glass Hotel?

The closest major airport to The Looking Glass Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 5.4 mi away (15 minutes by car).

Are there rooms with balconies that I can book at The Looking Glass Hotel?

No, there aren't any guestrooms with balconies at The Looking Glass Hotel.

The Looking Glass Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 228 out of 304 reviews
Rating 8 - Good. 49 out of 304 reviews
Rating 6 - Okay. 19 out of 304 reviews
Rating 4 - Poor. 5 out of 304 reviews
Rating 2 - Terrible. 3 out of 304 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Asanti

Liked: Cleanliness, property conditions & facilities
I absolutely loved it! Check in was seamless I was a bit worried because I didn’t land on the island until after midnight and they do not have a 24hr front desk staff but I had no issues using the codes provided via email to check in. One thing to note is they do not have an elevator so beware… I’d say to ensure that you request a room on the first floor when booking if you have heavy luggage. I was here for a short stay but I honestly wouldn’t mind to have stayed longer. The room was very clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Hayward

Traveled with family
Liked: Cleanliness, staff & service, amenities
You will see us again soon!
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

LOUISA, Springfield Garden

Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for one night before a cruise. Very clean and perfect for my stay. There is no elevator, however, the staff will assist with taking the luggage up and down. I booked a room on the first floor, but was placed on the second floor. Very kind and professional staff. Definitely recommend this hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was a nice room. No elevator so be aware of that. Not terribly roomy but very comfortable bed and walkable for coffee shops and restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Lizaydee

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love this place.
Stayed 1 night in Oct 2025

10/10 Excellent

annia

Stayed 2 nights in Oct 2025

10/10 Excellent

annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my second time staying here and i really love it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Very clean. Minimalistic look. Easy check in system. Front desk staff was always responsive. I only stayed one night because I had an early morning flight but definitely enjoyed my stay. 1 con is the walls are quite thin, you can hear people coming up the steps, phone conversations, the works. But they give earplugs.
Lounging area.
Queen room.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Liked: Cleanliness
Ok to stay for a night . It is clean but many updates are still needed
Stayed 1 night in Oct 2025

8/10 Good

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, it was clean, neat and beautiful. I do wish there was a mini fridge in the rooms that would’ve helped me out a lot it was really inconvenient. Staff was nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Cesar A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy room, great staff, easy check in and check out.
Stayed 1 night in Oct 2025

10/10 Excellent

McKayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this experience would definitely recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Super clean and quiet! Really cozy!
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

10/10 Excellent

Ira

Stayed 1 night in Sep 2025

10/10 Excellent

Qumer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Andrea

Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Sep 2025

10/10 Excellent

Nohely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice experience, staff was super nice! I love that everything was so close by. Literally a coffee shop 2 minutes away WALKING!! Very nice hotel and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lucesita

Liked: Cleanliness, staff & service, property conditions & facilities
Love the minimalist deco, how clean are the room, bathroom. Very easy to checkin and checkout and the best is that has parking near the building! Great communication and fast response.
Stayed 1 night in Aug 2025

4/10 Poor

Carmen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inconvenient,the impression of hotel online not the same,no coffee pot no vending machine.i will never go back there I was very unhappy with my stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Kathy

Traveled with group
Liked: Amenities
Super cute. Rooms are small but don’t feel like it. The staff is awesome!!! They had great suggestions for places to eat. Very very clean hotel. I would stay there again for sure!
Stayed 1 night in Aug 2025