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Hyatt Place San Juan/Bayamón

3.0 out of 5.0

Recent guest reviews

I like that it was close to family. The pool is to small for the room capacity.

It's a very nice and very well located! Needs more personal in the night

It is way overpriced . Room service would have been nice.

Lobby to cold. Is not fare you have to pay for parking every day you stay there,,,and breakfast need a up date

Didn’t like that it was next to a casino - it created late night noise

Great breakfast. Very pleasant and helpful staff. Very limited fitness room.

parking was a challenge! front desk taff very friendly

Hotel is very nice. Wish the pool area was bigger. Casino is great!

staff need more motivation specific security guards some weren't welcoming only one.

Smelly rooms, humid, thin walls so you can hear your neighbors. Same breakfast every day. Only 2 small bottles of complementary water per day. Extra charges for internet and something called business office. It is not worth $200 per night. Too far from downtown.

Comfortable hotel. Nice, convenient location. Helpful and attentive staff.

Nice looking hotel. It has a resort fee, but it is not a resort. Breakfast was included and then it wasn’t. There is a $10 parking fee, which is also taxed. Too many fees for just a simple hotel room.

We arrived at 1am exhausted from traveling and were given a room where the air conditioning unit sounded like a jet engine... we fell into bed and gave up trying to sleep at 6am after very restless few hours... we went to talk to the front desk and were told we should have gotten up earlier to complain and then they could have done something. We feel as if they need to refund the room or give us Hyatt points and they still have not gotten back to us two days later when the manager said they would call

After a long day of travel we checked in late and the hotel staff was very nice and efficient. Parking was easy and validated the next morning for us quickly so we were able to get back on the road. We wern't able to take advantage of any of the amenities but from what we saw I'm confident that they would have been wonderful as well.

Crta. 167, Avenida Ramon Luis Rivera Bayamon

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Casino
  • Outdoor pool

Hyatt Place San Juan/Bayamón places you within a 10-minute stroll of Science Park and Museo De Arte De Bayamon. This 3-star hotel has 156 guestrooms and offers conveniences like a bar/lounge, a casino, and an outdoor pool.


Dining

For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and 42-inch an LCD TV with cable channels. Along with relaxing touches like a hydromassage showerhead and a soaking tub, the bathroom offers hair dryers and designer toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

At Hyatt Place San Juan/Bayamón, guests enjoy a casino, an outdoor pool, and a 24-hour fitness center. Self parking is available for USD 10.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Room, 1 King Bed, Accessible

King 1 | Sleeps 4

Room, 1 King Bed with Sofa bed (High Floor)

King 1 | Sleeps 4

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 6

Room, 2 Queen Beds

Queen 2 | Sleeps 6

Guest reviews for Hyatt Place San Juan/Bayamón

Everyone (65) Couples (17) Business (7) Family (27) Friends (2) Other (4)
4
Partner Couples Families

I like that it was close to family. The pool is to small for the room capacity.

By on May 17, 2019

5
Families Families

It's a very nice and very well located! Needs more personal in the night

By on Apr 30, 2019

3
Business Business Travelers

It is way overpriced . Room service would have been nice.

By on Apr 27, 2019

5
Everyone

By on Mar 23, 2019

Review comment responded on Apr 30, 2019

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us. We look forward to being of service to you in the near future.

3
Partner Couples Families

Lobby to cold. Is not fare you have to pay for parking every day you stay there,,,and breakfast need a up date

By on Mar 19, 2019

Review comment responded on Mar 19, 2019

Thank you for your review. I am very glad to hear that after all the hurdles you were able to enjoy your stay. Unfortunately parking is charged do to parking not being owned by hotel. We are making changes in our breakfast menu we hope when you return it is more satisfying for you. It is our purpose to care for people and we will continue to do. We appreciate your kind words and look forward to welcoming you to our hotel again.

4
Partner Couples Families

Didn’t like that it was next to a casino - it created late night noise

By on Feb 22, 2019

Review comment responded on Feb 25, 2019

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. We have also made a note in our system in reference to your preference of rooms away from casino side. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

5
Families

Great breakfast. Very pleasant and helpful staff. Very limited fitness room.

By on Feb 17, 2019

Review comment responded on Feb 19, 2019

Thank you for staying with us! We are so glad to hear that you enjoy the breakfast and that our staff were pleasant and helpful, I will be sharing you comments with them. See you soon. We remain at your service!

4
Everyone

By on Jan 14, 2019

Review comment responded on Jan 27, 2019

Thank you for your review.  We are thrilled that you were provided with outstanding service, great value and you were able to enjoy what our adjacent facilities and attractions have to offer.  We look forward to welcoming you to our hotel again.

4
Everyone

parking was a challenge! front desk taff very friendly

By on Jan 12, 2019

Review comment responded on Jan 27, 2019

Thank you for your review.  We are thrilled that you were provided with outstanding service, great value and you were able to enjoy what our adjacent facilities and attractions have to offer.  We look forward to welcoming you to our hotel again.

5
Everyone

By on Jan 10, 2019

Review comment responded on Jan 27, 2019

Thank you for your review.  We are thrilled that you were provided with outstanding service, great value and you were able to enjoy what our adjacent facilities and attractions have to offer.  We look forward to welcoming you to our hotel again.