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Best Western Plus Riviera

2.5 out of 5.0

Recent guest reviews

The location is quite some distance from the freeway, relatively close to campus. Keep your eyes open for the driveway, it's tucked way and comes up quick on you. The street is pretty busy, so slow down when you get close. The hotel itself seems to be a conversion, parking spaces are tight and the elevator is OLD. The staff is nice, the rooms are definitely on the tight side. They get around this by placing your normal table seating area by the window outside on the balcony. The rooms surround the pool and it gets a bit echoy in there. All in all, not the best hotel, but certainly not the worst. Breakfast was quite spare. We wouldn't hesitate to stay there again...but I would probably look for another hotel first

Close to where we needed to be worked out great for us.

Very nicely located will cover your expectations. Good price for palo alto

This is a Stay Away motel! My spouse and I stayed at the Best Western "Rivera" (a joke) while he was to visit the Stanford med Center. This "hotel" is hardly that! It is located on El Camino Real highway - the noise day and especially at night is deafening. when asked to be moved to a quieter room, we were moved merely up a level to the 3rd floor to a smaller room with a double bed (they said Queen size - a lie)! and just as noisy. The so-called breakfast (included) was the hardboiled egg type with weak coffee, and cereal and make your own waffles, in the tiny entrance lobby with only room for one family. We had to go outside to eat. The rug in the tiny elevator was filthy. When asked for a discount in the smaller room with one small bed, we were told all rates were the same except for two-bed rooms which were $10 higher. And this was expensive! We would NEVER STAY THERE AGAIN!

The staff was overly qualified and friendly. They were able to fill all my needs and actually moved my luggage from one room to another when I changed from a single to a double bed.Going out of their way endeared me to this hotel and I shall stay there on my next visit to California.

Convenient location for the event I attended. Had trouble with TV reception.

Was attending a conference in Sand Hill Road. Stayed here because it was much cheaper than the fancy hotel hosting the conference. I had a great stay. The room has everything I needed and the people at the front desk were extremely nice and got me the things I requested (shaving cream etc.) She even called a cab for me at 5 am. I also walked to Stanford to take a little tour and walked into the strip in Palo Alto from the hotel. Would definitely stay again.

Old hotel. Maintained OK, not great. Clean and simple room at a fair price. Very close to Stanford Medical Center - my destination.

I've stayed here twice now to attend appointments at Stanford Medical Center. This hotel is conveniently located, clean, the staff polite and the spa & pool are tidy & enjoyable. Although on a main road, it was very quiet and everything in the room worked.

15 El Camino Real Menlo Park CA

Hotel highlights

  • Walking distance to Stanford Shopping Center
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Stanford Shopping Center is a short stroll from Best Western Plus Riviera, and other popular attractions like Stanford University are within a couple of miles (3 km). This 37-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's also near Stanford Theatre and Stanford University Medical Center.


Free continental breakfast is included with your stay.


All 37 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with TVs. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.

Property features

Guests of Best Western Plus Riviera have access to an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a sauna, free WiFi in public areas, and a business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 140 reviews