I was appalled the things we had to do despite the cost of staying. I had to wait 10 minutes to check in because the front staff member was bringing towels to a room. Then when I asked for more towels, I had to walk to the front desk to get them. After 2 days i requested the room be spot cleaned, new sheets because I had kids with me, and most especially the trash removed. I was denied. I was told there wasn’t enough staff. The sugar and cream packets for the coffee were previously opened so we didn’t have any for our coffee. Because the weather was incredible, I stayed an extra night. If it wasn’t a complete pain to pack and unpack and wouldn’t have prepaid for the room on orbitz, I would have probably found another hotel.
The location of the property can't be beat right on the ocean. There is a need for renovations in both the public areas and in the rooms.
Nice hotel with best views of the ocean. Hearing the waves crash at night is so relaxing.
Neighbors where up all night! Very loud. Where unwilling to move our room. Will not be back.
The view, comfort, and the convienient location. I reccommend this place if coming to the area.
TV cuts in and out all the time. Upstairs occupants loud all night. Garage seems dark and unsafe.
The staff was very unaccommodating and the actual property was sub par. The elevators were broken and we had to carry our luggage to our rooms on the fourth floor. In the stairwells, there was tons of rat poop. The only good thing about the property was the view and that it was by the beach. Probably one of the worst hotels I’ve stayed in and I travel for work and spend half the year in hotels.
The view of the ocean was great. I also loved the location. However, the overall condition of the hotel was concerning.
Best is proximity to the beach! Confusing elevators!
I had a great time, my family loved the view! Comfy beds too!
Nice oceanfront location. Room was clean and comfy beds
Lady at the front desk was rude. Wasn’t helpful at all. She handed me a paper to sign and she didn’t tell where to sign. Didn’t give me a pen. I had to reach behind the desk to get one. She didn’t tell me where my room was either. I can tell she didn’t want to help me
Located in Rockaway Beach, Pacifica Lighthouse Hotel Trademark Collection by Wyndham is adjacent to Rockaway Beach and a short stroll from Pacifica State Beach. This 3-star hotel has 97 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Pacifica Lighthouse Hotel Trademark Collection by Wyndham's 97 heated rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include free local calls, safes, and ironing boards.
At Pacifica Lighthouse Hotel Trademark Collection by Wyndham, guests have access to a fitness center, a spa tub, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a conference center, a 24-hour business center, and a computer station.
I was appalled the things we had to do despite the cost of staying. I had to wait 10 minutes to check in because the front staff member was bringing towels to a room. Then when I asked for more towels, I had to walk to the front desk to get them. After 2 days i requested the room be spot cleaned, new sheets because I had kids with me, and most especially the trash removed. I was denied. I was told there wasn’t enough staff. The sugar and cream packets for the coffee were previously opened so we didn’t have any for our coffee. Because the weather was incredible, I stayed an extra night. If it wasn’t a complete pain to pack and unpack and wouldn’t have prepaid for the room on orbitz, I would have probably found another hotel.
The location of the property can't be beat right on the ocean. There is a need for renovations in both the public areas and in the rooms.
Nice hotel with best views of the ocean. Hearing the waves crash at night is so relaxing.
Thank you for your feedback. We value your opinion and are glad you enjoyed your stay.
Thank you for your feedback and have a good day.
Neighbors where up all night! Very loud. Where unwilling to move our room. Will not be back.
We appreciate your feedback have a wonderful day.
The view, comfort, and the convienient location. I reccommend this place if coming to the area.
Thank you for your feedback. We value your opinion and apologize for any inconveniences you encountered during your stay.