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Casa Lum

3.5 star property

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Photo gallery for Casa Lum

Garden Family Kuxel Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Breakfast, lunch, dinner and brunch served
Lekil Luxury Suite Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Lekil Luxury Suite Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services

Explore the area

View in a map
Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Place, Plaza 31 de Marzo
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪150 min drive‬

Room options

View all photos for Tsijil Double Room

Tsijil Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Tsijil Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Garden Queen Banomil Room

Garden Queen Banomil Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Garden Queen Banomil Room

9.8 out of 10
Exceptional
(7 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Garden Family Kuxel Room

Garden Family Kuxel Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Garden Family Kuxel Room

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Chulel Suite Room

Jr. Chulel Suite Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Jr. Chulel Suite Room

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Lekil Luxury Suite Room

Lekil Luxury Suite Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Lekil Luxury Suite Room

8.0 out of 10
Very good
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Kool Luxury Suite Room

A modern interior with a wooden staircase, a desk with a chair, a potted plant, and a bench.

Kool Luxury Suite Room

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Vaichil Double Room

Vaichil Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Vaichil Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Ipil Double Room

Ipil Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Ipil Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Casa Lum is within a 5-minute walk of popular attractions such as San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. This 3.5-star hotel has 8 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.1 miles
  • Mesoamerican Museum of Jade - 3 min walk - 0.2 miles
  • Plaza 31 de Marzo - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Arches of Carmen - 8 min walk - 0.5 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪La Viña de Bacco - ‬1 min walk
  • ‪CASA CAFEÓLOGO - ‬1 min walk
  • ‪Casa Lum - ‬1 min walk
  • ‪El Tostador Café - ‬1 min walk
  • ‪El Argentino Parrilla - ‬1 min walk

About this property

Casa Lum

A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Casa Lum. There's free parking, and an airport shuttle (available 24 hours) for MXN 1800 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a meeting room, a terrace, and laundry facilities.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, free local calls, and laptop-compatible safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include massages.

Similar properties

Exterior detail
HOTEL PLAZA 79
Santa Lucía
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 115 reviews
$150 nightly
The price is $177
Aug 2 - Aug 3
Total with taxes and fees
HOTEL PLAZA 79

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 190 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Casa Lum

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1900
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Limited room service

More

  • Free local calls
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 190 per person
  • Airport shuttle fee: MXN 1800 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Lum Hotel San Cristobal de las Casas
Casa Lum Hotel
Casa Lum San Cristobal de las Casas
Casa Lum
Casa Lum San Cristobal De Las Casas, Mexico - Chiapas
Casa Lum Hotel
Casa Lum San Cristóbal de las Casas
Casa Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Are free cancellation options available at Casa Lum?

Casa Lum provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Casa Lum?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Casa Lum on Jul 7, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Casa Lum?

This hotel is situated in Zona Centro, just steps from Foro Cultural Kinoki and Café Museo Café, and within a short walk of Plaza 31 de Marzo. You'll also find Santo Domingo Handicraft Market and Arches of Carmen less than a mile away.

Is parking available on site at Casa Lum?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Casa Lum?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Casa Lum feature a casino on the premises?

No, Casa Lum doesn't have a casino.

Will I find an indoor pool at Casa Lum?

No, there is no indoor pool at this hotel.

Is Casa Lum a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a garden-view restaurant and couples/private dining.

Does Casa Lum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Lum have a restaurant that serves breakfast?

Yes, Casa Lum serves a full breakfast for a surcharge each morning at Casa Lum.

Will Casa Lum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Lum.

Does Casa Lum have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa Lum?

The closest major airport to Casa Lum is Angel Albino Corzo Intl Airport (TGZ), which is about 28.2 mi away.

Are there rooms with balconies that I can book at Casa Lum?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy garden and courtyard views.

Casa Lum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 159 out of 181 reviews
Rating 8 - Good. 19 out of 181 reviews
Rating 6 - Okay. 2 out of 181 reviews
Rating 4 - Poor. 0 out of 181 reviews
Rating 2 - Terrible. 1 out of 181 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, locationcleanliness, friendly staff and comfortable bed.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Mercurio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great property and clean, the staff was absolutely outstanding! The restaurant amazing! This is a great place to stay.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

YOSEBA

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SERVICE AND REALLY FRIENDLY STAFF
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Ketankumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Nice garden. The staff is excellent.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Frank S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Was fantastic
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jo Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Lum is simply amazing. We had Ariel help us out during our stay, from any hotel needs to walking us and guiding us to our vehicle. Having coffee outside your door every morning was the best! Definitely going back!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Casa Lum. It is in an excellent location right on one of the main “andadores” in San Cristobal. The hotel was clean, quiet and the staff were really friendly. They have a small terrace where you can see the sunrise or sunset of the city. The food in the restaurant was good, also if you want more variety there are many restaurants right outside the hotel. Shops, coffee shops, ATM and more places just 5-10 minutes walk away. You can walk to the some of the main places to visit like the Centro Historico, Churches, Mercadito de Los Dulces, Mercadito de Artesanias and more! We are planning to come back again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Safety box was inoperable
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jose Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Mi bonito el hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresco y rico
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service
Impecable la habitación
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities
Excelente , nos encantó el hotel y el servicio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito hotel, excelente ubicación. Todo el personal es extraordinario.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ingrid Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Lum es excelente opción
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel está increíble, la habitaciones bellas y limpias el hotel está a pie de restaurantes, cafés, iglesias. el restaurarte del hotel está delicioso, definitivamente me volvería a hospedar en casa Lum
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Algo de parte del personal de limpieza

Excelente, sin embargo, el servicio de limpieza en las mañanas empieza a barrer las escaleras y a golpear con la escoba de plástico los escalones y te levantas muy temprano pero fuera de eso fuera del ruido exterior de los cuartos excelente todo
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities
La gente es muy amable y servicial
Stayed 2 nights in Feb 2025