Everything was fine- as others have stated, the outside looks to be under renovation, but rooms are nice and new. Staff friendly, but on the Orbitz page for the hotel it clearly states that pets are $15/night. They charged me $30. When I realized this, Orbitz called them and they refused to refund, giving some excuse that made not sense (like that was for a different website and the room discount cancels that pet rate). They did not honor the price. Orbitz ended up giving me a coupon, which is great, but I wasted a bunch of time. I chose that hotel based on that pet fee and then they didn't honor it.
newly renovated room EXCELLENT! - and super helpful staff too :) - other hotel amenities (pool...) is so-so - but looks like they are renovating al, step by step
Property was recently renovated. Very clean. Water pressure was awesome!!! The towels were actually softer than most. Had a micro and mini fridge ;) Beds were firm with 4 pillows each.. What??? You never see that. The heating worked so good we had to turn it off @ night... with 32 degree mornings. Both nights (Friday and Saturday were quite. Very close to town. Walked 1.5 blks to Goonies. Fish and chips are the choice. We are coming to this area 3 times a year for training and will choose this property every time.
Sierra Inn places you 1.1 mi (1.7 km) from Mark Twain Medical Center. This 39-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
Guests can expect free WiFi and 42-inch TVs with satellite channels. Other standard amenities include desks and free toiletries.
Guests of Sierra Inn enjoy features like free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.
Everything was fine- as others have stated, the outside looks to be under renovation, but rooms are nice and new. Staff friendly, but on the Orbitz page for the hotel it clearly states that pets are $15/night. They charged me $30. When I realized this, Orbitz called them and they refused to refund, giving some excuse that made not sense (like that was for a different website and the room discount cancels that pet rate). They did not honor the price. Orbitz ended up giving me a coupon, which is great, but I wasted a bunch of time. I chose that hotel based on that pet fee and then they didn't honor it.
newly renovated room EXCELLENT! - and super helpful staff too :) - other hotel amenities (pool...) is so-so - but looks like they are renovating al, step by step
Property was recently renovated. Very clean. Water pressure was awesome!!! The towels were actually softer than most. Had a micro and mini fridge ;) Beds were firm with 4 pillows each.. What??? You never see that. The heating worked so good we had to turn it off @ night... with 32 degree mornings. Both nights (Friday and Saturday were quite. Very close to town. Walked 1.5 blks to Goonies. Fish and chips are the choice. We are coming to this area 3 times a year for training and will choose this property every time.
Thank you for your positive review of Sierra Inn! We are thrilled to hear that you enjoyed your recent stay with us and that our recent renovations have made a positive impact on your experience. We take great pride in ensuring that our rooms are clean and comfortable, and we are glad to hear that you found our beds to be firm and our towels to be softer than most.We are also pleased to hear that you found our location to be convenient and close to local attractions, such as Goonies, and that you were able to enjoy some delicious fish and chips during your stay. It's great to know that you will be choosing Sierra Inn for your future trips to the area for training, and we look forward to welcoming you back with our warm hospitality, clean rooms, and excellent amenities, including the awesome water pressure you mentioned. Thank you for choosing Sierra Inn, and we can't wait to see you again soon!
Thank you so much for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found our newly renovated rooms excellent! Our team has put a lot of effort into creating a comfortable and inviting atmosphere for our guests, and we are delighted that you appreciated the result.It is also wonderful to know that our staff was able to provide you with helpful and attentive service. We strive to go above and beyond to ensure our guests' needs are met, and your kind words are truly appreciated.We appreciate your feedback regarding our other hotel amenities, such as the pool. We understand that it may not have met your expectations, and we apologize for any inconvenience caused. We want to assure you that we are continuously working on improving our facilities, and we have plans to renovate other areas of the hotel as well. We are excited about the changes that are coming and believe they will further enhance our guests' experiences.Once again, we thank you for your valuable feedback and for choosing to stay with us. It was a pleasure having you as our guest, and we hope to welcome you back in the future to experience our ongoing improvements.