Samaria Gorge Vacation Packages

We arrived at the Alexis hotel after 2 am for our reservation for jukyb22nd 2024. I had called ahead to the property informing them that we had a late boat crossing and it would take us until after 1am for sure to get there and the lady I spoke to verified the reservation and said it was no problem for us to arrive late as the room was ALREADY PAID FOR thru Expedia. The boat was delayed arriving and it ended up being after 2am before we arrived. When we got there, there was no reception, we had to call a local phone number for someone to come and give us our keys…I though ok no biggie but when she arrived she proceeded to tell us very angrily that they did NOT have a reservation for us that was booked. I showed her my confirmation number through Expedia and then she proceeded to tell me that “we don’t deal with EXPEDIA and that there was no room available for the night” We were tired, and left with nowhere to stay so we had to sleep in our car which was neither SAFE nor COMFORTABLE. Upon talking to a few locals there and a few friends from home we heard horror story after horror story of them giving away peoples rooms that were paid for leaving customers in out situation. Upon requesting a refund from them the lady at the desk told us a flat out NO. I would SERIOUSLY RECONSIDER HAVING THEIR LISTING UNDER TOUR BANNER NAME. I use Expedia often without issue but this time I am out money and sleep 😡 Any help from you would be greatly appreciated Jason Pelley

The breakfast was awesome

Staff were pleasant, helpful and friendly, led by a great example from Anna, the manager. All inclusive food option amongst the best we have experienced. Property was spotless and room was of good size. Even though this was boutique hotel of only about 50 rooms, there were still day and evening activities for those who wanted to join in. Free parking was easy on a quiet rood just off the main route through Aghia Marina and outside the hotel. There is a convenient pathway from the rear of the hotel down to the main road, which about 50 yards long. Getting back up shouldn’t be an issue for anyone of average fitness with some steps then up to the pool area, though not suitable this way for anyone with mobility issues. All in all, we saw many good reviews before we booked and we were not disappointed. I can think of many so- called 5* hotel chains who could learn much from the way this hotel is run… Highly recommended!