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Hotel Neutor Express

3.0 star property

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Photo gallery for Hotel Neutor Express

Junior Suite, Balcony | Balcony
Meeting facility
Bar (on property)
Reception
Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Neutorstrasse 9, Salzburg, 5020
  • Place, Getreidegasse
    ‪5 min walk‬
  • Place, Mozart's Birthplace
    ‪6 min walk‬
  • Place, Salzburg Christmas Market
    ‪8 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪7 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, free WiFi, bed sheets

Basic Single Room

7.2 out of 10
Good
(14 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, free WiFi, bed sheets

Basic Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Comfort Double Room, Balcony

7.2 out of 10
Good
(9 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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$109 nightly
The price is $120
Apr 12 - Apr 13
Total with taxes and fees
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About the neighborhood

Salzburg

Hotel Neutor Express places you in Riedenburg, within a leisurely stroll of popular sights such as Salzburg Christmas Market and Mirabell Palace. This 45-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a conference center. Centrally located in Salzburg, the hotel is connected to the convention center, and a short walk from Sigmundstor Tunnel and Pferdeschwemme Horse Well.

What's nearby

  • Getreidegasse - 5 min walk - 0.3 miles
  • Mozart's Birthplace - 6 min walk - 0.4 miles
  • Old City Hall - 6 min walk - 0.4 miles
  • Salzburg Cathedral - 8 min walk - 0.5 miles
  • Salzburg Christmas Market - 8 min walk - 0.5 miles

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Sternbräu - ‬7 min walk
  • ‪220 Grad - ‬7 min walk
  • ‪Meissl & Schadn - ‬6 min walk
  • ‪Balkan Grill Walter (1. Salzburger Bosna Grill) - ‬6 min walk
  • ‪Humboldt Stubn - ‬8 min walk

About this property

Hotel Neutor Express

Guests of Hotel Neutor Express enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Self parking is offered for EUR 19 per day. Front-desk staff can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a terrace, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).
Property Registration Number 50101-000082-2020

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Are free cancellation options available at Hotel Neutor Express?

Hotel Neutor Express offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Neutor Express?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on Apr 12, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Neutor Express?

This hotel is situated in Riedenburg within a short 10-minute walk of Salzburg Christmas Market and also 15 minutes on foot from Mirabell Palace. You'll also find Getreidegasse and Mozart's Birthplace less than a mile away.

Is parking available on site at Hotel Neutor Express?

Yes, parking is offered for EUR 19 per day.

Does Hotel Neutor Express include a casino at the property?

No, Hotel Neutor Express doesn't have a casino.

Is there an indoor pool at Hotel Neutor Express?

No, there is no indoor pool at this hotel.

Is Hotel Neutor Express a good place to stay for couples?

Couples will appreciate amenities like a bar/lounge, a coffee shop/cafe, and designer stores at this hotel.

Does Hotel Neutor Express have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Neutor Express have a restaurant with a breakfast menu?

Yes, Hotel Neutor Express serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Neutor Express allow pets to stay free of charge?

No, pets aren't allowed at Hotel Neutor Express though service animals are welcome.

Does Hotel Neutor Express have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Neutor Express?

The closest major airport to Hotel Neutor Express is W.A. Mozart Airport (SZG), which is 2.9 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Hotel Neutor Express?

Yes, some guestrooms at Hotel Neutor Express offer a balcony.

Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 93 out of 463 reviews
Rating 8 - Good. 158 out of 463 reviews
Rating 6 - Okay. 118 out of 463 reviews
Rating 4 - Poor. 67 out of 463 reviews
Rating 2 - Terrible. 27 out of 463 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Basic hotel. Shower was quite odd.. half a wall on the tub that barely covers the faucet so you must hold it to make sure water does not get everywhere. Clean bathroom with counter space. Very close walk to old town and the reception gives you free bus pass to get around. But stop right out front. Overall nice, convenient basic stay.
Stayed 2 nights in Dec 2025

4/10 Poor

Madeleine, Gatineau

Stayed 1 night in Dec 2025

6/10 Okay

Laura

Bed was comfy and clean. Room is bare minimum. .
Stayed 1 night in Dec 2025

4/10 Poor

SUET KIU VANESSA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here with my family for two nights. The room was spacious and came with a balcony and two bathrooms, which was convenient. Most of the staff were friendly. However, the hygiene and maintenance were disappointing. One of the tumblers provided was dirty, and only two were supplied despite the room being advertised for 3-4 guests. There was no kettle or refrigerator in the room. The radiators and one of the lamps were not working, and the hand wash and body wash were incorrectly placed. The coating on the shower head was peeling, which could potentially cause injury. Breakfast was not included and required an additional payment.
Stayed 2 nights in Dec 2025

6/10 Okay

Josee

Liked: Cleanliness, staff & service
2 star hotel close to the Cathedral
Stayed 3 nights in Nov 2025

8/10 Good

Datya

Liked: Property conditions & facilities
The room was cleaned every day. Easy check in and check out.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joshua Vitruvius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning receptionist is super friendly and nice, the hotel is convenient with delicious tap water, it has a nice environment or neighborhood, it’s close to the city center after walking under cute tunnel, nice pop culture decors, etc. Mght come back here on my next trip in 5 years.
Stayed 1 night in Nov 2025

4/10 Poor

Douglas, Syracuse

Disliked: Cleanliness, amenities
The room (109) was pretty awful. Gross, in fact. Weathered. Soiled. Stained. Broken.
Stayed 2 nights in Oct 2025

8/10 Good

GIMYOUNG, OTTAWA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not bad
Stayed 1 night in Oct 2025

8/10 Good

GUSTAVO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are okay, clean, bed comfortable. The location was really close to the Old Town by walk.
Stayed 3 nights in Oct 2025

4/10 Poor

Hon-Der

Liked: Staff & service
Disliked: Property conditions & facilities
Missing key item - coffee maker and tea bag/instant coffee.
Stayed 1 night in Oct 2025

6/10 Okay

Milagros

Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Stayed 3 nights in Oct 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to old town. Multiple food options And shopping if thats your thing. Just cross the road walk through the tunnel and your in the thick of it, thats if you can drag yourself away from the Vietnamese food hut at the entrance to the tunnel.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel served it's purpose for our time in Salzburg. There were not a lot of amenities. No fridge or coffee in the room and the coffee machine and other vending machine in the lobby were broken. Basically it was a nice little patio and place to sleep within walking distance to the city. No bells or whistles.
Stayed 3 nights in Sep 2025

2/10 Terrible

Christo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is unprofessional and rude.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hakim

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good.
Stayed 1 night in Sep 2025

6/10 Okay

Trung Minh

Liked: Cleanliness
Average lodging overall, it worked for short stay. Hall wayvin the Expeess (pink) building was a bit run-down. No air conditioning but glad the windows open. About 10-15 minutes into the main tourist area, otherwise not much around, pretty quiet.
Stayed 2 nights in Sep 2025

2/10 Terrible

Witchious

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

It was shocking, from the arrogant reception staff who had a sarcastic answer to all questions, to the dirty batchroom with old pube hair, to a matress thats so worn out it feels like sleeping on a boat. Will definitely not visit again.
Stayed 2 nights in Sep 2025

6/10 Okay

Shuhui

Stayed 4 nights in Sep 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok clean tidy.good price and central number 10 from airport to outside hotel. Down side we got there early had to wait till 3pm for check in.also very noisy outside building work started at 6.45am drilling
Stayed 3 nights in Sep 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Sep 2025

2/10 Terrible

carolyn

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot!

It was a great spot. The room was very clean and cozy. Staff were friendly and helpful. Location is perfect! Just a few minutes walk to the center. Only complain is that there is no A/C but other than that it’s a nice spot.
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness
Although the room was adequate and met our needs in most areas the overall impression was that the property was 'tired'. All the staff were friendly and helpful and the room was kept very clean. It would have enhanced the room if hot beverage making facilities were available especially as the machine in the foyer was out of order. Transport was close at hand providing very regular service meeting our needs. Overall, we had a successful visit to Salzburg.
Stayed 4 nights in Aug 2025