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SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with free breakfast, near City Creek Center

Choose dates to view prices

Photo gallery for SureStay by Best Western Salt Lake City Downtown

Reception
Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries, towels
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1009 S Main St, Salt Lake City, UT, 84111
  • Place, Liberty Park
    ‪15 min walk‬
  • Place, Salt Lake Community College
    ‪16 min walk‬
  • Place, Salt Palace Convention Center
    ‪5 min drive‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Salt Lake City

Located in Central City within a short walk of Smith's Ballpark, SureStay by Best Western Salt Lake City Downtown is within a mile (2 km) of Nightmare on 13th. This hotel has 63 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Liberty Park - 15 min walk - 0.8 miles
  • Salt Lake Community College - 16 min walk - 0.9 miles
  • Classic Cars International Antique Auto Museum of Utah - 16 min walk - 0.9 miles
  • Salt Palace Convention Center - 5 min drive - 1.6 miles
  • City Creek Center - 5 min drive - 1.6 miles

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪The Pearl - ‬9 min walk
  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪Publik Coffee Roasters - ‬4 min walk
  • ‪Space Tea - ‬6 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel with free breakfast, near City Creek Center
SureStay by Best Western Salt Lake City Downtown features an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, laundry facilities, and an ATM.
TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds with Frette Italian sheets and down comforters ensure a restful night, and bathrooms offer hydromassage showers and free toiletries. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Comfort Inn Salt Lake City Downtown
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $94
Dec 12 - Dec 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (20 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 29 to September 02.
  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

What's there to see around SureStay by Best Western Salt Lake City Downtown?

This hotel is situated in Central City within a short 17-minute walk of Liberty Park and also 19 minutes on foot from Classic Cars International Antique Auto Museum of Utah. You'll also find City Creek Center and Temple Square within a short drive.

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on Dec 9, 2025 start from $92.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay by Best Western Salt Lake City Downtown?

Yes, secured self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does SureStay by Best Western Salt Lake City Downtown have a casino on the premises?

No, SureStay by Best Western Salt Lake City Downtown doesn't have a casino.

Will I find an indoor pool at SureStay by Best Western Salt Lake City Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool will be open from May 29 until September 02.

What will couples enjoy most about a stay at SureStay by Best Western Salt Lake City Downtown?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as an outdoor pool.

Are there hot tubs at SureStay by Best Western Salt Lake City Downtown?

No, there isn't a spa tub at this hotel.

Does SureStay by Best Western Salt Lake City Downtown have a restaurant that serves breakfast?

SureStay by Best Western Salt Lake City Downtown offers free buffet breakfast each morning though there is no restaurant.

Does SureStay by Best Western Salt Lake City Downtown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay by Best Western Salt Lake City Downtown for a fee of USD 20 per pet, per day.

Does SureStay by Best Western Salt Lake City Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to SureStay by Best Western Salt Lake City Downtown?

The closest major airport to SureStay by Best Western Salt Lake City Downtown is Salt Lake City International Airport (SLC), which is 7.6 mi away (12 minutes by car).

Can I book a room with a balcony at SureStay by Best Western Salt Lake City Downtown?

No, at SureStay by Best Western Salt Lake City Downtown, there aren't any guestrooms that list a balcony.

Reviews

SureStay by Best Western Salt Lake City Downtown Reviews

6.6

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 258 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 176 out of 1004 reviews
Rating 4 - Poor. 136 out of 1004 reviews
Rating 2 - Terrible. 190 out of 1004 reviews

Reviews

10/10 Excellent

Justin

Stayed 2 nights in Aug 2025

10/10 Excellent

Halleh

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Amenities
Lean, gated parking, quiet
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is well maintained for an older property. The best parts were the friendly staff and the hot, full breakfast! The worst parts were the 'too soft' bed and the part of downtown you would not want to go for a morning walk.
Stayed 1 night in Aug 2025

6/10 Okay

Terry

Liked: Cleanliness, room comfort
Breakfast was sad no sausage as advertised and not many options
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel everything I needed as a solo male traveler. It had a frig, a microwave, free gated parking, decent internet, an outside pool and a free breakfast at a really low rate. After all the taxes and surcharges I think I only paid $95 so it was very affordable. The location is not great as it’s maybe a mile from the busier parts of downtown and yes I did see some homeless people in the area but it worked well for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Quinn

Stayed 1 night in Jul 2025

8/10 Good

Eden

Stayed 2 nights in Jul 2025

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rizza, Los Angeles

Stayed 3 nights in Jun 2025

8/10 Good

Lynell or Brad

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and clean.

Fabulous, clean hotel i had just 2 issues, 1-the noise from outside, totally not your fault but im not sure i will stay here again because of the noise. 2- please.have the AC on and running before guests arrive. I checked in around 9pm and my room was so hot that it did not cool off all night.
Stayed 1 night in Jul 2025

4/10 Poor

Carolina, El Paso

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
This is more like a Motel absolutely not for families. This is more for single persons, bikers, truck drivers, construction workers or homeless.
Stayed 1 night in Jul 2025

10/10 Excellent

Cherri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. Room was nice. Will stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Brad

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, VERY dirty Hair in tub hair on floor. very loud guests (not in their control) but when I asked for it to be corrected they never acted on it. said they would call and did not. I ended up leaving early and did not get a refund for the days I was not there. first night basically did not sleep because of the noise. Tough part is they just do not follow-up to make it better.
Stayed 3 nights in Jun 2025

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Quiet clean room and decent breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Jeana

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like how it had a gate at night that locked ppl out unless you had your key card in the area where the motel is and it was vary clean and quite.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

The room was clean and comfortable. Parking was great had plenty of spaces. Locotion was just,a short Drive to Huntsmans cancer institute. So not a long drive to get there.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Good hospitality, great breakfast. Floors in room were not very clean
Stayed 1 night in Jun 2025

10/10 Excellent

jack

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

6/10 Okay

Tara

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
the room had no air conditioning and there were bugs
BUGS
Stayed 1 night in May 2025

2/10 Terrible

Andy

Disliked: Cleanliness, property conditions & facilities, room comfort

Couldn’t stay

Unfortunately the area was too sketchy and room unclean for me to stay so I immediately booked another room. Such a bummer!
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

I didn't feel safe

Not a great area, surrounded by dr*g users and unhoused individuals, and we heard a lot of gunshots. The place was not well cleaned. The people running the place were nice, friendly and welcoming, but there were plenty of people who seem to be living at the hotel who I hope are getting back on their feet, but appeared to still hold a 'particular lifestyle.'
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms seemed a bit old a little run down, but it was it was tolerable. Love the gated parking lot and had plenty of spaces to park.
Stayed 3 nights in May 2025

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