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Recent guest reviews

The room was great, much nicer & larger than expected. The front desk staff was very friendly & helpful. We were able to get a late checkout without any problem. The breakfast grab & go was pretty good too. A great value for the price.

Very clean. Polite, helpful staff. Great location. Really nice breakfast, pre-ordered the night before and picked up in the morning- lots of choices for a grab and go breakfast.

Price and location. They also had free breakfast.

great breakfasts! this was a convenient location for us

The staff was super friendly and always acknowledged us. Breakfast was wonderful and full Of many choices, room was very clean.

This review is both of Orbitz and Phoenix Inn, neither of which I will ever use in the future. When I made our reservations, I accidentally "fat fingered" the wrong date. Minutes after having confirmed and paid, I realized my error and attempted to correct it. Orbitz has no such avenue. They advised contacting the hotel directly. When I did, Phoenix staff advised me, "Good Evening, Unfortunately any changes you would have to go through expedia. We would be glad to help you, however this reservation has been prepaid & you would need to contact Expedia to make any changes. Thank you-Guest Services." No changes. No refunds. One entity can blame the other, but any combination of businesses whose joint arrangement results in this kind of thievery can forget about my patronage.

Very comfortable motel to stay at. Bed was exceptionally comfortable and shower had good pressure, which I always hope for. The staff is extremely friendly and inviting. The motel is in good location to Hwy 5.

The room is spacious. If the mattress is harder it would be better. It was too soft, so my back feel pain a little bit.

We were very disappointed by this property. There was mold in the bathroom, the walls are paper thin and we were kept up until about 430 in the morning with someone pacing in their room.

Located close to family, welcoming of grandkids visiting us.

Just an average motel. Not worth going back to ever.

Old and dirty, peeling wallpaper, mismatched vinyl furniture, old carpeting, mold around tub. Awkward shower in living area in large tub that was cumbersome to get into. Would not recommend.

Commercial St Se Salem OR

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Morningside, Phoenix Inn Suites South Salem is within a few miles (5 km) of sights such as Honeywood Winery and Historic Deepwood Estate. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 10 AM.


Rooms

All 86 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 25-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and safes.


Property features

Guests of Phoenix Inn Suites South Salem have access to an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

2 Queen Beds (Dog Friendly)

2 Queen Beds | Sleeps 4

1 King Bed (Dog Friendly)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Phoenix Inn Suites South Salem

Everyone (33) Couples (5) Family (7)
4
Partner Couples

The room was great, much nicer & larger than expected. The front desk staff was very friendly & helpful. We were able to get a late checkout without any problem. The breakfast grab & go was pretty good too. A great value for the price.

By on Dec 22, 2020

Review comment responded on Dec 22, 2020

Thank you so very much for the kind review. Happy Holidays!

5
Everyone

By on Oct 29, 2020

Review comment responded on Oct 30, 2020

Thank you so much for the 5 out of 5!

5
Partner Couples Family

Very clean. Polite, helpful staff. Great location. Really nice breakfast, pre-ordered the night before and picked up in the morning- lots of choices for a grab and go breakfast.

By , from Southern Oregob on Sep 28, 2020

Review comment responded on Sep 30, 2020

We appreciate your feedback! We are happy to hear you enjoyed your stay! Thank you-Guest Services

4
Family Business Business

Price and location. They also had free breakfast.

By on Feb 1, 2020

Review comment responded on Feb 2, 2020

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples Family

great breakfasts! this was a convenient location for us

By on Dec 11, 2019

Review comment responded on Jan 13, 2020

Thank you for sharing

3
Everyone

By on Dec 4, 2019

Review comment responded on Jan 13, 2020

Thank you for sharing

4
Family

By on Nov 27, 2019

Review comment responded on Jan 13, 2020

Thank you for sharing

5
Partner Couples Family

The staff was super friendly and always acknowledged us. Breakfast was wonderful and full Of many choices, room was very clean.

By on Oct 27, 2019

1
Family

This review is both of Orbitz and Phoenix Inn, neither of which I will ever use in the future. When I made our reservations, I accidentally "fat fingered" the wrong date. Minutes after having confirmed and paid, I realized my error and attempted to correct it. Orbitz has no such avenue. They advised contacting the hotel directly. When I did, Phoenix staff advised me, "Good Evening, Unfortunately any changes you would have to go through expedia. We would be glad to help you, however this reservation has been prepaid & you would need to contact Expedia to make any changes. Thank you-Guest Services." No changes. No refunds. One entity can blame the other, but any combination of businesses whose joint arrangement results in this kind of thievery can forget about my patronage.

By , from Seattle on Oct 14, 2019

5
Everyone

By on Sep 25, 2019

Phoenix Inn Suites South Salem

4370 Commercial St Se, Salem, OR 97302
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