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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Front of property
Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Free daily buffet breakfast
1 King Bed (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4370 Commercial St Se, Salem, OR, 97302
  • Place, Salem Hospital
    ‪5 min drive‬
  • Place, Willamette University
    ‪6 min drive‬
  • Place, Elsinore Theater
    ‪7 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(149 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(29 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Salem

Located in Morningside, The Hotel Salem is 3 mi (4.8 km) from Salem Hospital and within a 10-minute drive of other popular attractions like Willamette University. This 3-star hotel has 84 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Salem Hospital - 5 min drive - 3.2 miles
  • Willamette University - 6 min drive - 3.4 miles
  • Elsinore Theater - 7 min drive - 4.0 miles
  • Oregon State Capitol - 7 min drive - 4.0 miles
  • Willamette Valley Vineyards - 8 min drive - 6.0 miles

Getting around

  • Salem Station - 9 min drive
  • Salem, OR (SLE-McNary Field) - 7 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Royal Thai Kitchen - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪7-Eleven - ‬13 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk

About this property

The Hotel Salem

Guests of The Hotel Salem have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and a vending machine.
25-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Pet friendly
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8.4 out of 10, Very Good, 868 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

  • A damage deposit of USD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

Frequently asked questions

Are free cancellation options available at The Hotel Salem?

The Hotel Salem provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to The Hotel Salem?

This hotel is situated in Morningside, close to Bush's Pasture Park, Minto-Brown Island Park, and Elsinore Theater. You'll also find Salem Riverfront Park and Oregon State Capitol within a short drive.

Is there parking available at The Hotel Salem?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Hotel Salem feature a casino on the premises?

No, The Hotel Salem doesn't have a casino.

Is there an indoor pool at The Hotel Salem?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about The Hotel Salem?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does The Hotel Salem have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Hotel Salem have a restaurant with a breakfast menu?

The Hotel Salem offers free buffet breakfast each morning though there is no restaurant.

Does The Hotel Salem allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel Salem for a fee of USD 30 per accommodation, per night.

Are there connecting rooms at The Hotel Salem?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Hotel Salem?

The closest major airport to The Hotel Salem is Salem, OR (SLE-McNary Field), which is 2.5 mi away (7 minutes by car). Another top airport is Corvallis, OR (CVO-Corvallis Municipal), which is around 29.5 mi away.

Are there rooms with balconies at The Hotel Salem?

No, there aren't any guestrooms with balconies at The Hotel Salem.

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 768 out of 1150 reviews
Rating 8 - Good. 259 out of 1150 reviews
Rating 6 - Okay. 77 out of 1150 reviews
Rating 4 - Poor. 29 out of 1150 reviews
Rating 2 - Terrible. 17 out of 1150 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane, Bend

Stayed 1 night in Nov 2025

10/10 Excellent

Elisabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. Breakfast was a little sparse. With the addition of just a few things it could have been much better. Overall I would stay there again. Also the fitness room would have been great if it had a water cooler in there.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities
One of the nicest and most affordable for what you get.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynn

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas, Malden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the staff is very courteous.
Stayed 8 nights in Nov 2025

4/10 Poor

Chyrl D

Stayed 2 nights in Nov 2025

10/10 Excellent

Janie

Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel that was quiet and clean. With prices through the roof in Albany because of OSU game the short drive was well worth the savings.
Stayed 1 night in Nov 2025

10/10 Excellent

Al

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and best choice in South Salem
Stayed 4 nights in Nov 2025

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay
Stayed 1 night in Nov 2025

10/10 Excellent

Terra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Pleasant staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The check in hostess was very friendly and helpful. We needed help with our bags as I am recovering from shoulder surgery. Excellent customer service. Thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Janie

Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Salem

Liked: Cleanliness
Nice sized room for 2 people. Frig, coffee pot and microwave. Big breakfast included; with cookies at night. Easy parking; quiet room
Stayed 4 nights in Nov 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
We love Hotel Salem, My husband and I have stayed here many times. Great staff, beds are conformable and they have breakfast every morning.
Stayed 1 night in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
The staff were amazing, super friendly and acomadating. Breakfast was great as well.
Stayed 1 night in Jul 2025

8/10 Good

Angela

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica, Salem

Stayed 1 night in Oct 2025

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, easy/fast check in, pleasant staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2025

10/10 Excellent

Sherrie, SPRINGVILLE

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Shote

Stayed 1 night in Aug 2025

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