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Recent guest reviews

The staff at Phoenix Inn were very friendly and took care of my wife and me on our most recent trip to Salem. It's where I like to stay! Good value and location.

They found a quiet room for my wife because she was staying there prior to an exam. They also had baby yodas all over the entrance which was fun.

I wish we had know the pool was completely closed. We have stayed at several hotels during the last 6 months and every one of them booked 1 hour blocks for the pool due to COVID. For some reason, this hotel decided to close the pool completely. If I had know the pool was closed, we would have stayed somewhere else

The staff are super friendly. Rachel was very helpful and accommodating. Check in and check out was quick and easy. The room was very clean and comfortable. Complementary breakfast was given in little bags that you take back to your room for covid safety and the have masks at the entrance and hand sanitizers in the lobby and by the elevator. Plenty of the places to eat and a Walgreen's right next door incase you forget anything.

The room was great, much nicer & larger than expected. The front desk staff was very friendly & helpful. We were able to get a late checkout without any problem. The breakfast grab & go was pretty good too. A great value for the price.

Very clean. Polite, helpful staff. Great location. Really nice breakfast, pre-ordered the night before and picked up in the morning- lots of choices for a grab and go breakfast.

Price and location. They also had free breakfast.

great breakfasts! this was a convenient location for us

The staff was super friendly and always acknowledged us. Breakfast was wonderful and full Of many choices, room was very clean.

This review is both of Orbitz and Phoenix Inn, neither of which I will ever use in the future. When I made our reservations, I accidentally "fat fingered" the wrong date. Minutes after having confirmed and paid, I realized my error and attempted to correct it. Orbitz has no such avenue. They advised contacting the hotel directly. When I did, Phoenix staff advised me, "Good Evening, Unfortunately any changes you would have to go through expedia. We would be glad to help you, however this reservation has been prepaid & you would need to contact Expedia to make any changes. Thank you-Guest Services." No changes. No refunds. One entity can blame the other, but any combination of businesses whose joint arrangement results in this kind of thievery can forget about my patronage.

Very comfortable motel to stay at. Bed was exceptionally comfortable and shower had good pressure, which I always hope for. The staff is extremely friendly and inviting. The motel is in good location to Hwy 5.

Commercial St Se Salem OR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Morningside, Phoenix Inn Suites South Salem is within a few miles (5 km) of sights such as Honeywood Winery and Historic Deepwood Estate. This hotel has 84 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

25-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests of Phoenix Inn Suites South Salem have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. This hotel also has laundry facilities.

Room options

2 Queen Beds (Dog Friendly)

2 Queen Beds | Sleeps 4

1 King Bed (Dog Friendly)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Phoenix Inn Suites South Salem

Everyone (14) Couples (5) Family (9)
5
Family Business Business

The staff at Phoenix Inn were very friendly and took care of my wife and me on our most recent trip to Salem. It's where I like to stay! Good value and location.

By on May 11, 2022

Review comment responded on May 12, 2022

Thank you so much for the awesome "5 out of 5" review. We are so appreciative of your kind words regarding our staff. We hope to see you on your next visit to Salem.

4
Everyone

By on Dec 24, 2021

5
Everyone

By on Aug 29, 2021

5
Business Business

They found a quiet room for my wife because she was staying there prior to an exam. They also had baby yodas all over the entrance which was fun.

By on Aug 17, 2021

Review comment responded on Aug 17, 2021

Thank you so very much for your AMAZING review. We are so happy that you enjoy our baby yodas as much as we do. We hope to see you on your next visit to Salem.

3
Everyone

I wish we had know the pool was completely closed. We have stayed at several hotels during the last 6 months and every one of them booked 1 hour blocks for the pool due to COVID. For some reason, this hotel decided to close the pool completely. If I had know the pool was closed, we would have stayed somewhere else

By on Jun 28, 2021

Review comment responded on Jun 28, 2021

Thank you for being our guest at the Phoenix Inn Suites. We are so excited that our pool will be opening July 1st. Stay Well, Be Safe.

5
Family

The staff are super friendly. Rachel was very helpful and accommodating. Check in and check out was quick and easy. The room was very clean and comfortable. Complementary breakfast was given in little bags that you take back to your room for covid safety and the have masks at the entrance and hand sanitizers in the lobby and by the elevator. Plenty of the places to eat and a Walgreen's right next door incase you forget anything.

By on May 2, 2021

Review comment responded on May 3, 2021

Thank you so very much for the fabulous review. Your review will be shared with our team. We hope to see you soon!

4
Partner Couples

The room was great, much nicer & larger than expected. The front desk staff was very friendly & helpful. We were able to get a late checkout without any problem. The breakfast grab & go was pretty good too. A great value for the price.

By on Dec 22, 2020

Review comment responded on Dec 22, 2020

Thank you so very much for the kind review. Happy Holidays!

5
Everyone

By on Oct 29, 2020

Review comment responded on Oct 30, 2020

Thank you so much for the 5 out of 5!

5
Partner Couples Family

Very clean. Polite, helpful staff. Great location. Really nice breakfast, pre-ordered the night before and picked up in the morning- lots of choices for a grab and go breakfast.

By , from Southern Oregob on Sep 28, 2020

Review comment responded on Sep 30, 2020

We appreciate your feedback! We are happy to hear you enjoyed your stay! Thank you-Guest Services

4
Family Business Business

Price and location. They also had free breakfast.

By on Feb 1, 2020

Review comment responded on Feb 2, 2020

Thanks for staying with us. We appreciate your feedback!

Phoenix Inn Suites South Salem

4370 Commercial St Se, Salem, OR 97302
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