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Citotel L'etape

3.0 star property
Hotel in Saint-Flour with a restaurant and a bar

Choose dates to view prices

Photo gallery for Citotel L'etape

Bar (on property)
Lunch and dinner served, French cuisine
Terrace/patio
Front of property
Comfort Triple Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
18 Avenue de la Republique, Saint-Flour, Cantal, 15100
  • Saint-Flour Cathedral
    ‪12 min walk‬
  • Musée de la Haute Auvergne
    ‪12 min walk‬
  • Garabit Viaduct
    ‪11 min drive‬

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Room options

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Comfort Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Desk, soundproofing, free cribs/infant beds, free WiFi

Superior Double Room, Terrace

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Saint-Flour

Citotel L'etape places you within a leisurely stroll of Saint-Flour Cathedral and Musée de la Haute Auvergne. This 23-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Saint-Flour Cathedral - 12 min walk - 0.7 miles
  • Musée de la Haute Auvergne - 12 min walk - 0.7 miles
  • Garabit Viaduct - 11 min drive - 7.5 miles
  • Château d'Alleuze - 15 min drive - 10.0 miles
  • Le Lioran - 32 min drive - 19.1 miles

Getting around

  • Saint-Flour Station - 6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 60 min drive

Restaurants

  • ‪Viking Pub - ‬16 min walk
  • ‪Le 108 - ‬4 min drive
  • ‪La Mangoune - ‬5 min drive
  • ‪Les Iles du Cantal - ‬16 min walk
  • ‪Restaurant le Nautilus - ‬4 min walk

About this property

Citotel L'etape

Hotel in Saint-Flour with a restaurant and a bar
Guests of Citotel L'etape enjoy free WiFi in public areas, a meeting room, and free newspapers. Front-desk staff can assist with luggage storage and tours/tickets. Additional amenities include a terrace and a garden.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks are also included.

Languages

English, French

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8.0 out of 10, Very Good, 84 reviews
$88 nightly
The price is $100
Jun 17 - Jun 18
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.09 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 7.5 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:30 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour

Frequently asked questions

Are free cancellation options available at Citotel L'etape?

Citotel L'etape offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citotel L'etape?

As of May 20, 2025, prices found for a 1-night stay for 2 adults at Citotel L'etape on May 29, 2025 start from $99.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Citotel L'etape?

This hotel is located in Saint-Flour, a short 12-minute walk from Saint-Flour Cathedral and also 12 minutes on foot from Musée de la Haute Auvergne. You'll also find Garabit Viaduct and Château d'Alleuze nearby.

Is there parking available at Citotel L'etape?

No, there isn't parking available at the hotel.

Does Citotel L'etape have a casino on the premises?

No, Citotel L'etape doesn't have a casino.

Is there an indoor pool at Citotel L'etape?

No, there is no indoor pool at this hotel.

Is Citotel L'etape good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include mountain views.

Are there hot tubs at Citotel L'etape?

No, this hotel doesn't have a spa tub.

Does Citotel L'etape feature a restaurant that includes a breakfast menu?

Yes, Citotel L'etape serves buffet breakfast each morning for a surcharge from its restaurant.

Does Citotel L'etape allow pets to stay for free?

Although they can't stay for free, pets are welcome at Citotel L'etape for a fee of EUR 20 per pet, per night.

Does Citotel L'etape have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Citotel L'etape?

Yes, some guestrooms at Citotel L'etape offer a terrace and may feature mountain views.

Citotel L'etape Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 143 reviews
Rating 8 - Good. 61 out of 143 reviews
Rating 6 - Okay. 10 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel for two nights. The staff were wonderful, patient and helpful. The jazz music night for dinner was a lovely evening. Overall, I'd recommend this place for a short stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

It was good
Stayed 1 night in Sep 2021

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Saint Flour

Great Hotel I spent 2 nights here, staff were very friendly and spoke great English. Breakfast was fantastic and the rooms very clean and spacious. There was also free parking for about 10 cars. Saint Flour is a lovely town. Highly recommended.
Stayed 2 nights in Jun 2021

8/10 Good

A W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We were extremely pleased with everything we encountered at this hotel. Helpful, pleasant reception staff, a decent bar, good-sized room that was spotless. We and our dog were made very welcome. We didn't eat there, wishing to explore St Flour but we wished that we had done.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly staff and excellent restaurant.
Stayed 1 night in Sep 2019

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dîner! Very good Food!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, well run hotel.

Very friendly and helpful staff and an excellent restaurant. Extremely well maintained.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saint Flour

Great view from the room balcony, friendly staff, great breakfast, easy to find, great pizza bar just up the road surrounded by a number of shops selling local produce / products
Stayed 1 night in Sep 2018

10/10 Excellent

Rob, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, polite and helpful staff at check-in. Our room was comfortable and clean. Dinner was nothing short of superb, the great food accompanied by excellent service. All staff we came into contact with were, without exception, excellent. We will happily return.
Stayed 1 night in May 2018

8/10 Good

mark, London

Liked: Cleanliness, staff & service

Pleasant hotel, good restaurant

The hotel is old fashioned in a 60s 70s way, but is very pleasant and the accommodation is good value. All the staff (including I am pretty sure the owners) were very friendly indeed. The rooms are a decent size, very clean and reasonably comfortable. During a wander around the town, I was assured by the local butcher that its restaurant is the best by far in St-Flour. The restaurant is not cheap and a family may do better to head to the local pizzeria, but the food is very good and the whole dining experience is traditional and very well-executed. One word of warning. The hotel's underground car park is very challenging with a narrow entry exit that took quite some time to manoeuvre out of in my estate car. I have feeling that a slightly larger car may have got in but may have been very hard to get out. To be fair the owner offered to help!

8/10 Good

cathy, dorset, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop

Pleasant hotel providing a comfortable overnight stop on the long drive down to south of France. Excellent food served in the restaurant and really good breakfast. You could have bacon and scrambled egg if you wish - a first in a French hotel !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and pleasant staff

This place is a little old and when we first arrived we were a little nervous. The charm of the staff and place was quickly apparent though and we thoroughly enjoyed ourselves. The room had no aircon which was a little alarming during the weather we had but it wasn't a major issue. The restaurant onsite though was amazing. Incredible food and wine and great service. Would come again just for the restaurant.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff could not have been more accommodating.

Great restaurant. Convenient location. Attentive staff. Would definitely return.

8/10 Good

Olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sébastien

Stayed 1 night in Apr 2025

10/10 Excellent

ANAIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Accueil chaleureux, chambre très propre et bien rénovée
Stayed 1 night in Mar 2025

10/10 Excellent

CYRILLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Jolie découverte. Chambre confortable. Bonne restauration et petit déjeuner. Personnels au top
Stayed 1 night in Mar 2025

6/10 Okay

Berge

Liked: Room comfort
RAS
Stayed 1 night in Dec 2024

10/10 Excellent

Redouane

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Chambre impeccable, spacieuse. Le restaurant est excellent, les produits sont de très bonne qualité. Et le petit dejeuner etait royal avec beaucoup de choix mais egalement très qualitatif.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent séjour

Stayed 2 nights in Aug 2024

10/10 Excellent

SERGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjours

Stayed 1 night in Jul 2024

8/10 Good

benito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024