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Recent guest reviews

Hotel was under renovation, making for limited parking spot availability due to storage containers in parking lot. Aside from that minimal interruptions to stay as a result.

The front desk staff was very nice. Got checked in quickly and had no issues. The beds were comfortable and offered a hard or soft pillow. The only downside (that I didn't look for beforehand) is that it didn't have a hot tube. I would have known that if I looked more closely when booking, so that's on me.

Customer service was awesome. This is a clean and quiet hotel. I recomend This to anyone.

Convenient location close to shopping and restaurants.

I loved the front desk girl at night she was so attentive and pleasuable

Great hotel, decent breakfast. Television's could be improved. Quiet and clean

We would recommend this hotel and Orbitz to everyone! Great Place to stay and very quite area. Lots of good food and fun near by :)

Breakfast was good, except for the pancakes that came out of some kind of machine...they were awful!!

The hotel staff was very helpful in providing information on nearby locations to see. Breakfast buffet was perfect. The room size and room amenities (WIFI, iron, ironing board, A/C, refrigerator, etc.) were everything we needed. Everything was well maintained in the hotel. The location was perfect for visiting the west and east coast of Lake Huron. We will certainly choose to go back to a Holiday Inn Express.

Our king room was spacious and very clean. Breakfast had a terrific assortment of options--hot and cold--with attention to detail everywhere. We were impressed and would stay here again!!

The staff was friendly, the room was clean and spacious. Would stay here again

the room was great and very clean. The complementary breakfast buffet was also very good as to the choices offered, We would stay at a holiday inn express in the future.

The hotel was just average. I would have expected a little more from Holiday Inn Express.

Check in was not the fastest, but adequate. The pool was closed; no reason given. The room was clean and comfortable with good DirecTV and the internet worked well. I had two queen beds; would have like a comfortable chair in the room to sit in for TV viewing. Breakfast was better than the average; although I only had cereal and milk and fruit. I think the price is a bit high.

Definitely not up to par with other Holiday Inn Expresses. Soiled, damaged, very dirty carpeting in public areas. Paint peeling in bathroom, hook half off on door... We quickly stopped looking for sub-par qualities as we had pre- purchased our room and were locked in. This property has definitely taken a dive since we last stayed there a couple of years ago. Used to be one of the nicest places to stay in Bay City. In desperate need of a makeover/new management.

This Hotel was very nice,clean room, Staff was very helpful and professional

On short notice we needed a room for 5. It was very clean and comfortable. The entire staff worked to get the room ready for us and it worked perfectly.

Second time I stayed there. Hotel is only a year and a half old, clean good sized rooms, great location and helpful staff.

Traxler Court Bay City MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of McLaren Hospital, Holiday Inn Express Hotel & Suites Bay City is within 3 miles (5 km) of Bay City Mall. This 77-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 77 rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.


Property features

At Holiday Inn Express Hotel & Suites Bay City, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 7

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

2 Queen Beds | Sleeps 5

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Guest reviews for Holiday Inn Express Hotel & Suites Bay City

Everyone (6) Couples (9) Business (3) Family (9)
4
Family

Hotel was under renovation, making for limited parking spot availability due to storage containers in parking lot. Aside from that minimal interruptions to stay as a result.

By on Mar 13, 2020

Review comment responded on May 9, 2020

Hello Valued Guest, Thank you for providing us with your feedback regarding your stay with us. I'm so sorry parking was an issue for you and truly appreciate your patience and understanding. We hope that you will continue to visit with us during this exciting transition so that you can see our amazing new look. Sincerely, Tammi C. Assistant General Manager

5
Family Friends

The front desk staff was very nice. Got checked in quickly and had no issues. The beds were comfortable and offered a hard or soft pillow. The only downside (that I didn't look for beforehand) is that it didn't have a hot tube. I would have known that if I looked more closely when booking, so that's on me.

By on May 20, 2019

Review comment responded on May 21, 2019

Dear Valued Guest, Thank you so much for your five star review and all of your positive feedback. I know you were disappointed that we didn't have a hot tub in our pool area, however we do have spa suites available to book that you might enjoy on your next visit with us. Thank you again, we hope to see you soon. Best Regards, Tammi C. Assistant General Manager

5
Everyone

By on Apr 20, 2019

Review comment responded on Apr 30, 2019

Dear Valued Guest, Thank you for choosing the Holiday Inn Express and Suites in Bay City for your recent visit. We hope to see you again the next time you are in our area. With Sincere Thanks, Tammi C. Assistant General Manager

5
Partner Couples Family

Customer service was awesome. This is a clean and quiet hotel. I recomend This to anyone.

By on Apr 19, 2019

Review comment responded on Apr 30, 2019

Hello Valued Guest, Thank you for your great review and spectacular feedback! your recommendation is very appreciated. We look forward to your next visit! With Sincere Thanks, Tammi C. Assistant General Manager

4
Everyone

Convenient location close to shopping and restaurants.

By on Apr 1, 2019

Review comment responded on Apr 12, 2019

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your recent visit. I'm happy our location was a plus for you and hope you were able to enjoy a nice meal at one of the many dining options close by. We look forward to having you visit us again soon.

5
Family Family with small children Family

I loved the front desk girl at night she was so attentive and pleasuable

By on Mar 22, 2019

Review comment responded on Apr 12, 2019

Dear Valued Guest, Thank you so much for your terrific feedback regarding our front desk staff. We hope to you have the opportunity to visit with us again the next time you are traveling through our area. Sincerely, Tammi C. Assistant General Manager

5
Everyone

By on Mar 1, 2019

Review comment responded on Apr 12, 2019

Dear Valued Guest, Thank you for choosing the Holiday Inn Express Bay City for your recent stay. We hope to see you again the next time you are traveling through our area. Sincerely, Tammi C. Assistant General Manager

5
Everyone

Great hotel, decent breakfast. Television's could be improved. Quiet and clean

By on Nov 10, 2018

Review comment responded on Nov 13, 2018

Dear Valued Guest, Thank you for your providing us with your feedback regarding your recent stay. We truly appreciate all of your positive feedback. Please know your comments are important and we have already made a follow up to the appropriate department supervisor regarding your concerns about our televisions. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Tammi C. Assistant General Manager

5

a quick get away for us.

Everyone

We would recommend this hotel and Orbitz to everyone! Great Place to stay and very quite area. Lots of good food and fun near by :)

By , from Michigan on Oct 15, 2017

Review comment responded on Nov 2, 2017

Dear Valued Guest, Wow, Thank you so much for your great review. We were happy to hear you were able to enjoy some of our attractions and dining options while you were in town. Please know your recommendation is very appreciated. We look forward to your next visit with us. Best Regards, Tammi C. Assistant General Manager

4

nice hotel! staff was very friendly!

Everyone

Breakfast was good, except for the pancakes that came out of some kind of machine...they were awful!!

By , from Michigan on Sep 13, 2017

Review comment responded on Oct 10, 2017

Dear Brenda, Thank you for your candid feedback. I'm sorry to hear you didn't care for our pancakes. I'm glad the rest of the breakfast options were good choices for you. Please visit us again the next time you are in our area. Sincerely, Tammi C. Assistant General Manager

Holiday Inn Express Hotel & Suites Bay City

3959 Traxler Court, Bay City, MI 48708
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