Russellville Red Roof Inn

"Was surprised by excellent ratings of this hotel. The elevator didn’t work and during check in we had to walk the stairs to 4 th floor with the luggage and than back next day during check out. The fridge was not clean by housekeeping and was very dirty with some soda spilled all over. The sheets on one bed had some pieces of dirt at lower side and gave us the impression that it wasn’t changed to clean ones. The hotel itself is located by the gas station with the truck stop and a highway being very close. I am a light sleeper and could not sleep all night because of all noise from highway and trucks going in and out until late night after 12am and early morning starting around 5a.m. So if I ever "

"The hotel was nice. The staff were very nice and helpful. However, I drove an hour out of the way to have a hot tub and when I got to the pool area the hot tub was broken. The front desk didn’t notify me of this even though I specifically mentioned during checkout that I was heading to the hot tub immediately. Once I got to the pool area and found the hot tub not working I called the front desk I was told there was a maintenance man coming to fix it. I waited hopefully for quite a while but no one came. A fellow guest then told me that it had been broken the night before as well. This part of my trip was very disappointing and had I known the hot tub wasn’t working I would have stayed at a different hotel for half the cost and half the distance from my destination. "

"Dog was in the breakfast area "