The room we stayed in was really dirty. The shower backed up. The sink show and tolit we're all nasty. Bathroom was horrible.realla dirty place. I will not be staying there again.
Any port in a storm, staff friendly, helpful. Very noisy heating system which I finally turned off...
Pillows were completely flat, whoever was in the room above us sounded like they were either skating or rearranging furniture ALL NIGHT. The beds felt like hospital beds, and the room had at least 10 flies in it.
Front desk clerk was very nice and friendly. Room was tiny for a 2 double bed room. Room was a no smoking room but still stunk like a smoking room. Beds were clean, but we were afraid to walk barefoot in the room as the carpet did not appear to be clean. Overall it was an over night stop of a cross country trip so you never know what you'll get with little research.
I waited over 30 minutes to get checked in. The person there told us that she couldn't check us in because her shift ended and we needed to wait for the next person. She was more interested in getting her taxi home then finding the next person. Once he arrived it took him on average of 15 min. per person to check them in. Once I got to my room, I was greeted with a horrible smell, ripped floors, and pillows that where a bit thicker than paper. If it weren't so late and had I not already paid for the room, I would have demanded a refund.
Horrific experience; they have roaches and that was too much for me.
While on a motorcycle road trip I don't want to spend a lot on a place to sleep. If you're just looking for that no point in spending more. The place was ok nothing special a cheap place to sleep
It's not the comfortable motel specially the bed.
THe hotel was very clean, and the room with a good bed. I do not care about TV since I usually just got the room for rest and sleep.
Located 1.3 mi (2.1 km) from Lake Dardanelle, Motel 6 Russellville, AR is within a 15-minute drive of Lake Dardanelle State Park. This 79-room motel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.
Motel 6 Russellville, AR's 79 rooms provide free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected.
Guests staying at Motel 6 Russellville, AR enjoy free WiFi in public areas, laundry facilities, and a vending machine. Front-desk staff are standing by 24/7 to assist with any requests.
The room we stayed in was really dirty. The shower backed up. The sink show and tolit we're all nasty. Bathroom was horrible.realla dirty place. I will not be staying there again.
We apologize for the inconvenience you experienced while staying here! We will look into this and address the situation ASAP! Thank you.
Any port in a storm, staff friendly, helpful. Very noisy heating system which I finally turned off...
Pillows were completely flat, whoever was in the room above us sounded like they were either skating or rearranging furniture ALL NIGHT. The beds felt like hospital beds, and the room had at least 10 flies in it.
Front desk clerk was very nice and friendly. Room was tiny for a 2 double bed room. Room was a no smoking room but still stunk like a smoking room. Beds were clean, but we were afraid to walk barefoot in the room as the carpet did not appear to be clean. Overall it was an over night stop of a cross country trip so you never know what you'll get with little research.
Dear Guest, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We invite you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience
I waited over 30 minutes to get checked in. The person there told us that she couldn't check us in because her shift ended and we needed to wait for the next person. She was more interested in getting her taxi home then finding the next person. Once he arrived it took him on average of 15 min. per person to check them in. Once I got to my room, I was greeted with a horrible smell, ripped floors, and pillows that where a bit thicker than paper. If it weren't so late and had I not already paid for the room, I would have demanded a refund.
Dear PJ, Thank you for sharing your feedback. We apologize for any dissatisfaction during your recent stay with regard to our rate and the inconveniences you experienced with the delayed check-in time you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with the experience you describe we have fallen short and would like to apologize for the service issues you experienced. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
Horrific experience; they have roaches and that was too much for me.
While on a motorcycle road trip I don't want to spend a lot on a place to sleep. If you're just looking for that no point in spending more. The place was ok nothing special a cheap place to sleep
It's not the comfortable motel specially the bed.
THe hotel was very clean, and the room with a good bed. I do not care about TV since I usually just got the room for rest and sleep.
Thank you for your rating! We are glad that your stay with us was positive, but we hope that in the future we can make it even better! Have a wonderful day and thank you for choosing Motel 6.