Fairfield Inn & Suites by Marriott Russellville2.5 out of 5.0
Recent guest reviews
I stay at Fairfield Inn and Suites all over the country. This is the first time I ever had a bad experience. I made my reservation well in advance. When I arrived, I was given room 104 with the general manager, Ms Nelson standing there. I had already unloaded my car and moved in before I realized that this was a handicap room. I had never thought to look into the bathroom. It was small and, in a word, crummy. Later I complained mildly and was offered a real room. Since I had driven seven hours to get here, I politely declined moving all my belongings once again. But the more I thought about it, the more I resented being given a handicap room. The next morning the housekeeping lady walked in on me without announcing that she was from housekeeping. I hastily got dressed and told her the room was ready for cleaning. An hour later I returned to the room and found it had not been cleaned. I finally had to complain to the general manager to get my room cleaned. The breakfast was good, served in a nice room, with the three garbage cans full to overflowing. The printed tv guide did not match the actual channels on the tv. The Kleenex dispenser in the bathroom was empty. The bed was too soft to the point of discomfort. I complained about my crummy handicap room to the general manager, Ms Nelson. She repeatedly offered to move me into a real room, seemingly indifferent to the fact that some guests don’t wish to move rooms in the middle of a two-day stay.
pros Staff friendly Fast check in Location Microwave fridge Pillows Cons Room was dated The beds in the double room were small. The room was small overall too. Bathroom needs updating. Clogged sink. Poor bedding Loud hallways Overall my stay was mediocre. I picked the most expensive hotel hoping for a comfortable/clean stay-that didn't really work out well for me. I'll try another hotel in the future.
Traditionally, I never sleep well in hotels, but this was by far the most comfortable hotel bed I've ever slept in...fell right to sleep...fabulous night's rest!
Checking in and out was a breeze.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Fairfield Inn & Suites by Marriott Russellville places you 10.7 mi (17.3 km) from Lake Dardanelle State Park and 11.2 mi (18.1 km) from Lions Den Golf Course. This hotel has 73 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Piney Bay Park and Holla Bend National Wildlife Refuge are also within a 30-minute drive of this Russellville hotel.
Free buffet breakfast is included with your stay.
Fairfield Inn & Suites by Marriott Russellville's 73 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Other amenities include free newspapers, hair dryers, and phones.
At Fairfield Inn & Suites by Marriott Russellville, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 126 reviews