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Hotel Milano

3.0 out of 5.0

Recent guest reviews

Nice Hotel in the centre of Rotterdam. It never started too good when we checked in to find I had to pay another 30 Euro for city tax and parking which was 2 streets away in a secured lockup. but after my mean Scotsmen shone through I looked at it in a different light at least it was not outside in street parking and it had CCTV in lock up. The staff in this hotel especially Amber who spoke better English than me with my slang Scottish was great. She could not be more helpful. The room was big enough and the shower was great as hot as you like. The TV had English speaking channels as well. Breakfast was ok. I would book back in here. I would not stay in Amsterdam

On arriving at the Hotel the first impression is OMG this doe's not look good the frontage doe's not give a good impression of the Hotel. Inside the reception area that was all nice, neat and tidy and you thought this is going to be alright. It was a good job I had my friends with me who could speak dutch as they could not understand my language at all so if you don't speak dutch you need to take a translater with you. After checking into the Hotel and paying for city taxes etc I was escorted to my room which was outside the building and to the right to a red door it looked like part of a converted big house I had a special card I needed to use to open the door and then you walked down a corrider through another door to the end of that corridor and there was my room at the end room 107. As soon as I entered myself and my friends was gobsmacked my jaw dropped. The receptionist then left me to it. I had a a bed that was very small and thin but it was adequate in fact very comfy, the room was warm but very small and not very wide. The Bathroom was small too almost like a shoe box. I had a Tv, Fridge they called a mini bar but nothing in it. Tea and coffee facilities but it was not well stocked up but I was suppose to have a deluxe single room which included a microwave and although not needed air conditioning and room service. Well I had none of that so I had to put up with it. The telephone only worked for ringing reception but nothing else I asked at reception but they said the phone doe's not work properly so I can't call a landline number or ring anywhere else and it was not not going to be fixed for quite sometime. The view out of the window was horrendous you was looking at someone's back yard and it was full of wooden slates and tiles and lots infact 100's of cigerette butt ends not pleasant I expected a good view of the streets or some kind of scenery to sit and chill out whilst watching the world gone by but no I had nothing but a very dirty back garden so I did not open the curtains the whole time during my stay. I thought for 55 Euros per night bed and breakfast this is disgraceful but I thought my stay is for 3 nights so I'll cope. The breakfast in the morning back in the main building was very good lots of choices of food to eat but the coffee disgusting and strong. The bar area was very cosy and reasonably priced but the hotel shut down after 12 p.m. so if you had a problem or wanted to check out early morning you couldn't so I missed one breakfast which they could have sorted something out for me but that was a definite no. I had to leave my key in a post box they need to hire a night porter. But have of the staff don't know what there doing and thats the girls only. The young guy and the manager and 2 girls was ok but the others useless. They eventually got used to me and helped me through some issues but still the language barrier was hit and miss.The one thing that annoyed me was not once was there a chamber maid who came to clean your room during my stay so the toiletries and toilet rolls and coffe and tea and milk was not refreshed, the bed was not re made and clean sheets put on nor was the towels replaced in the bathroom or the bin empted. In a normal hotel they would have a chamber maid make up your room at least once during your stay. So it was more like a posh hostel. I would rate this hotel 2 stars it certainly dosen't deserve a 3 after all I never got my last breakfast because they was not open or have options available for early check outs before dawn broke.So I would not stay again it wasn't worth the money next time if I go to Rotterdam i'll stay at the Hilton or Marriot and pay that little bit more or go and stay in Amsterdam 40 minutes to 1 hour by tram and train away!. The area felt like you was in the Ghetto in America or the Bronx or Queens a rough area. For back packers this might be ok but its definitely not a normal hotel!

Had an extremely bad stay here. An empty beer can was left in the room from the previous guest which makes me question how well the actually clean the rooms. The TV screen was flickering the whole time it was on. The heat was completely off when I arrived, it took hours for the room to heat up. There was no hot water for the majority of my stay, I was able to take 1 warm shower. They said they were working to make improvements on this for future guests but this did not help me at all as a current paying guest. The staff was quite rude and unhelpful when I mentioned the issues with my room and did nothing to help or compensate me. The only good thing I can think of was the breakfast and the hotel is in an OK area. I would recommend staying elsewhere, there are places for similar prices in better areas that have received much better reviews.

Good and clean rooms, no luxury, but very comfortable. The girls one the reception are timid, but very helpful. The breakfast is very good. When you go to the left and immediately to the right you go in a Muslim zone, but very nice ( no alcohol ).

The Hotel Milano is at best 3 stars! The hallway back to our room was dark. There was noise until after midnight. There were no windows leave open. There was a ceiling fan in the room which did help some. There was no fan in the bathroom and the tv got only a couple of channels. The breakfast, which was included, was varied and good quality!

First bad thing was the reception guy, aggressive, not helpful, & talked like the police man. Second was the hotel contains 3 building, the first one contains an elevator while the rest ones just a bad, dangerous, & risk stairs. No facilities in there like cooling unit, freezer, & luggage storage. Third was the poor options in the breakfast. Believe me we were 4 guys & we swears that we sleep in street are comfortable more than this hot el!

Really nice cleaned place ! I suggest you to go there for the price too. Breakfast is really good there are eggs,bread,vegetables,types of yogurt,etc..coffee machine. I am satisfied I must say that the zone is not so safe.. i suggest you to come back at the hotel not too late if you are alone.

We (group of 4) specifically booked four double rooms for ourselves and we had this in written confirmation, upon arrival the owner and sad-faced receptionist told us that we could only avail of 3 double rooms and 1 twin room because all else had been booked, we booked our rooms at least 4/5 months beforehand! We insisted that this was not what we paid for and they blatantly refused without showing any shame and eventually offered to give us our money back bearing in mind we could not find a similar place at the same price at that time on a carnival weekend! The biggest issue was how this family went about telling this to us, no apologies, no courtesy, very disgraceful behavior from the owner and his wife. Don't have a clue how to run a family business. We approached these guys with respect but all we got back was cold, uncaring attitude, and to top it all off they charged us an additional 20 euros or so for city tax without any form of courtesy or good gesture. Absolutely disgraceful behavior, very terrible experience overall. Buffet breakfast itself was shambolic with about 3 options of food (maximum of 4 eggs at any one time). Will not be going back there, neither will i recommend this place to anyone who wants to have a normal experience with customer service.

It said 3 star hotel and isn't less for sure, almost in the town center. Cheap kebab shop and smoke kiosk and Aldi right across the street. Had double bed TV,balcony, fridge, shower/toilet, breakfast. Asked for nice view - so balcony faced garden with other hotel windows - where in morning cheerful topless girls hanged about making breakfasts and drying their hair- waving occasionaly..so yes I would recommend for restful stay.

We stayed there for one night. The hotel is easy to find being close to the tram stop (numbers 21, 23 and 24 from the Kruisplein station) It is located on a busy road but fairly quiet once you are in. Service was efficient and friendly, our room was clean and everything worked. There is a lift and bar. the buffet breakfast had a wide range of choices and was good. If you get the chance ask for a room at the rear and ours (204) was really quiet.

s' Gravendijkwal 7 Rotterdam

Hotel highlights

  • Walking distance to Boijmans Van Beuningen Museum
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Boijmans Van Beuningen Museum is a short stroll from Hotel Milano, and other popular attractions like WORM are within a mile (2 km). This 25-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Located in central Delfshaven, the hotel is also near Euromast and De Koopgoot.


Dining

Free continental breakfast is served each morning from 7 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 25 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include microwaves, minibars, and coffee makers.


Property features

Hotel Milano features free WiFi in public areas, coffee in a common area, and express check-in. Self parking is available for EUR 11 per day. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

36.0% of guests recommend this hotel

Total of 158 reviews