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Emerald Spa Motor Inn

4.0 star property
Motel in Rotorua with free parking

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Photo gallery for Emerald Spa Motor Inn

Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
Terrace/patio
Interior entrance
Property entrance
Superior Spa Studio | Premium bedding, individually decorated, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
286 Fenton Street, Rotorua, 3010
  • Place, Rotorua Central Mall
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

Flat-screen TV

Family Room, 2 Bedrooms

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Room, 1 Bedroom

Premium bedding, individually decorated, blackout drapes, soundproofing

Luxury Room, 1 Bedroom

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Deluxe Studio, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Executive Studio, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Standard Studio, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Studio

Superior Spa Studio | Premium bedding, individually decorated, blackout drapes, soundproofing

Superior Spa Studio

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible | Premium bedding, individually decorated, blackout drapes, soundproofing

Studio, 1 King Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Flat-screen TV

Deluxe Room, 2 Bedrooms

  • 388 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, individually decorated, blackout drapes, soundproofing

Deluxe Room, 1 Bedroom

  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

About the neighborhood

Rotorua

Located in Glenholme, Emerald Spa Motor Inn is adjacent to Racing Rotorua and a short stroll from Rotorua Central Mall. This 28-room, 4-star motel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Rotorua Central Mall - 13 min walk - 0.7 miles
  • Whakarewarewa: The Living Maori Village - 18 min walk - 1.0 mile
  • Tamaki Maori Village - 20 min walk - 1.1 miles
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Chinese Delights - ‬18 min walk
  • ‪Pantry D'or - ‬12 min walk
  • ‪Rotorua Club Inc - ‬5 min walk

About this property

Emerald Spa Motor Inn

Motel in Rotorua with free parking
Guests of Emerald Spa Motor Inn enjoy access to free WiFi in public areas, meeting rooms, and a seasonal outdoor pool. You can take advantage of free parking, along with an airport shuttle (available on request) for NZD 10 per person one way. Front-desk staff can assist with luggage storage and tours/tickets. Additional amenities include free newspapers, laundry facilities, and a fireplace in the lobby.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Kitchenettes, refrigerators, and microwaves are also standard.
Recreational amenities at the motel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 8:30 AM for a fee: NZD 15 to 20 per person

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 15 2021 to August 28 2024 (dates subject to change).
The following facilities will be closed during June, July, and August:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 25.0 per night
  • Cribs/infant beds are available for NZD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 15 to 20 per person
  • Airport shuttle fee: NZD 10 per person (one way)
  • Airport shuttle fee per child: NZD 10.0 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from October to June.
  • Pool access available from 8 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Emerald Spa Motor Inn.
  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Emerald Motor Inn
Emerald Spa Motor
Emerald Spa Motor Inn
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Rotorua
Emerald Hotel Rotorua
Emerald Spa Motor Inn Motel
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Inn Motel Rotorua

Frequently asked questions

Is free cancellation available at Emerald Spa Motor Inn?

Emerald Spa Motor Inn provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Emerald Spa Motor Inn?

This motel is situated in Glenholme, just steps from Racing Rotorua. You'll also find Rotorua Central Mall and Whakarewarewa: The Living Maori Village less than a mile away.

Is there parking available at Emerald Spa Motor Inn?

Yes, self parking is offered for free at the motel. Accessible parking is also available for guests.

Does Emerald Spa Motor Inn include a casino at the property?

No, Emerald Spa Motor Inn doesn't have a casino.

Is there an indoor pool at Emerald Spa Motor Inn?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 8 PM and the seasonal pool is normally open from October until June.

What do couples enjoy most about Emerald Spa Motor Inn?

Couples staying at this motel will appreciate amenities like a kitchenette and premium bedding as well as a seasonal outdoor pool.

Does Emerald Spa Motor Inn have a hot tub?

Yes, some guestrooms at this motel feature private spa tubs.

Does Emerald Spa Motor Inn have a restaurant with a breakfast menu?

Emerald Spa Motor Inn offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Emerald Spa Motor Inn allow pets to stay free of charge?

No, pets aren't allowed at Emerald Spa Motor Inn.

Does Emerald Spa Motor Inn have connecting rooms?

Yes, you can book connecting guestrooms at this motel for your group or family vacation.

How far is the airport from Emerald Spa Motor Inn?

The closest major airport to Emerald Spa Motor Inn is Rotorua (ROT-Rotorua Regional), which is 5.5 mi away (10 minutes by car).

Are there rooms with balconies at Emerald Spa Motor Inn?

No, there aren't any guestrooms with balconies at Emerald Spa Motor Inn.

Emerald Spa Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 242 reviews
Rating 8 - Good. 89 out of 242 reviews
Rating 6 - Okay. 28 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 5 out of 242 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes...Location, cleanliness...sky channels...service...bed Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Excellent motor inn. Value for money, friendly and very clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, well appointed and comfortable. Would highly recommend.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money spent

Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Stayed 1 night in Jan 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in the room was nice. Staff super friendly.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

Best Fish and Chips at Oppies was a block away. Overall average stay. Tamaki maori village has pickup from Emerald spa and was one of the best things we did in New Zealand.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Colin John

Traveled with family

Scam booking by nz.hotels.com

nz.Hotel.com took our booking for one night at the Emerald Spa Motor Inn and room payment with Amex, then we get advised by Emerald Spa that there was no room available when the booking was made.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

6/10 Okay

Duva, Christchurch

Traveled with partner
Liked: Staff & service, amenities
Looked nice on the outside. .a bit worn out inside. Needs maintenance
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are massive. The bathrooms are clean but Rotorua water does stain the bathroom amenities.
Stayed 1 night in Nov 2019

6/10 Okay

donald

Liked: Cleanliness, staff & service

Disappointed

Very hot no aircon, blinds didn't work need replacing
Stayed 1 night in Nov 2019

8/10 Good

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald Spa

Reception staff were friendly and helpful. They readily supplied me with a map of Rotorua when I asked for one. The room was clean and tidy. Sky TV had access to most channels. The motel is only a short drive (5 minutes) from the city, so it is close, as are the Polynesian Spa Baths which i intended to visit.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable. For us the location was great, not too far from the town centre and also supermarkets were just down the road.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019