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Emerald Spa Motor Inn

4.0 star property

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Photo gallery for Emerald Spa Motor Inn

Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers
Superior Spa Studio | Premium bedding, individually decorated, blackout drapes, soundproofing
Reception
Property entrance
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
286 Fenton Street, Rotorua, 3010
  • Place, Rotorua Central Mall
    ‪15 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪6 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms

Flat-screen TV

Family Room, 2 Bedrooms

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Room, 1 Bedroom

Premium bedding, individually decorated, blackout drapes, soundproofing

Luxury Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Deluxe Studio, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Executive Studio, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed | Premium bedding, individually decorated, blackout drapes, soundproofing

Standard Studio, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Spa Studio

Superior Spa Studio | Premium bedding, individually decorated, blackout drapes, soundproofing

Superior Spa Studio

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible | Premium bedding, individually decorated, blackout drapes, soundproofing

Studio, 1 King Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms

Flat-screen TV

Deluxe Room, 2 Bedrooms

  • 388 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, individually decorated, blackout drapes, soundproofing

Deluxe Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Rotorua

Located in Glenholme, Emerald Spa Motor Inn is adjacent to Racing Rotorua and a short stroll from Rotorua Central Mall. This 28-room, 4-star motel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Rotorua Central Mall - 15 min walk - 0.8 miles
  • Whakarewarewa: The Living Maori Village - 19 min walk - 1.1 miles
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 2 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest - 6 min drive - 1.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Pantry D'or - ‬12 min walk
  • ‪Chinese Delights - ‬18 min walk
  • ‪Scope - ‬16 min walk

About this property

Emerald Spa Motor Inn

Guests of Emerald Spa Motor Inn enjoy access to free WiFi in public areas, meeting rooms, and a seasonal outdoor pool. You can take advantage of free parking, along with an airport shuttle (available on request) for NZD 10 per person one way. Front-desk staff can assist with luggage storage and tours/tickets. Additional amenities include free newspapers, laundry facilities, and a fireplace in the lobby.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Kitchenettes, refrigerators, and microwaves are also standard.
Recreational amenities at the motel include a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 8:30 AM for a fee: NZD 15 to 20 per person

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 15 2021 to August 28 2024 (dates subject to change).
The following facilities will be closed during June, July, and August:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 25.0 per night
  • Cribs/infant beds are available for NZD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 15 to 20 per person
  • Airport shuttle fee: NZD 10 per person (one way)
  • Airport shuttle fee per child: NZD 10.0 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from October to June.
  • Pool access available from 8 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Emerald Spa Motor Inn.
  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Emerald Motor Inn
Emerald Spa Motor
Emerald Spa Motor Inn
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Rotorua
Emerald Hotel Rotorua
Emerald Spa Motor Inn Motel
Emerald Spa Motor Inn Rotorua
Emerald Spa Motor Inn Motel Rotorua

Frequently asked questions

Is free cancellation available at Emerald Spa Motor Inn?

Emerald Spa Motor Inn provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Emerald Spa Motor Inn?

This motel is situated in Glenholme, just steps from Racing Rotorua. You'll also find Rotorua Central Mall and Whakarewarewa: The Living Maori Village less than a mile away.

Will I be able to park at Emerald Spa Motor Inn?

Yes, self parking is offered for free at the motel. Wheelchair-accessible parking is also available for guests.

Does Emerald Spa Motor Inn include a casino at the property?

No, Emerald Spa Motor Inn doesn't have a casino.

Is there an indoor pool at Emerald Spa Motor Inn?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 8 PM and the seasonal pool is normally open from October until June.

What do couples enjoy most about Emerald Spa Motor Inn?

Couples staying at this motel will appreciate amenities like premium bedding and a kitchenette as well as a seasonal outdoor pool.

Are there hot tubs at Emerald Spa Motor Inn?

No, but this motel offers jetted bathtubs in some guestrooms.

Does Emerald Spa Motor Inn have a restaurant with a breakfast menu?

Emerald Spa Motor Inn offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Emerald Spa Motor Inn allow pets to stay free of charge?

No, pets aren't allowed at Emerald Spa Motor Inn.

Are there connecting rooms at Emerald Spa Motor Inn?

Yes, this motel has connecting rooms you can book for your group event or vacation.

How far is the airport from Emerald Spa Motor Inn?

The closest major airport to Emerald Spa Motor Inn is Rotorua (ROT-Rotorua Regional), which is 5.5 mi away (10 minutes by car).

Can I book a room with a balcony at Emerald Spa Motor Inn?

No, there aren't any guestrooms with balconies at Emerald Spa Motor Inn.

Emerald Spa Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 242 reviews
Rating 8 - Good. 89 out of 242 reviews
Rating 6 - Okay. 28 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 5 out of 242 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay.

Good location. Hosts were fantastic.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes...Location, cleanliness...sky channels...service...bed Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Nice hotel with pool. Quiet and with jacuzzi in the room. A few restaurants close by, but take the 5 min drive / 15 min walk to the city center for a better selection.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Excellent motor inn. Value for money, friendly and very clean.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, well appointed and comfortable. Would highly recommend.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money spent

Check in process was efficient and front desk staff was lovely. however room itself was in poor condition- had an awful smell, dirty towel left on the bathroom floor (presumably hadn't completed cleaning yet?), not enough towels for the three guests we had booked for. Could have been better.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in the room was nice. Staff super friendly.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay

Best Fish and Chips at Oppies was a block away. Overall average stay. Tamaki maori village has pickup from Emerald spa and was one of the best things we did in New Zealand.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Colin John

Scam booking by nz.hotels.com

nz.Hotel.com took our booking for one night at the Emerald Spa Motor Inn and room payment with Amex, then we get advised by Emerald Spa that there was no room available when the booking was made.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Duva

Liked: Staff & service, amenities
Looked nice on the outside. .a bit worn out inside. Needs maintenance
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The baths are massive. The bathrooms are clean but Rotorua water does stain the bathroom amenities.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタブがあって、お部屋も広くて綺麗！ 中心地より徒歩30分ほどかかるので、車がある人向け
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

donald

Liked: Cleanliness, staff & service

Disappointed

Very hot no aircon, blinds didn't work need replacing
Stayed 1 night in Nov 2019
Verified

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald Spa

Reception staff were friendly and helpful. They readily supplied me with a map of Rotorua when I asked for one. The room was clean and tidy. Sky TV had access to most channels. The motel is only a short drive (5 minutes) from the city, so it is close, as are the Polynesian Spa Baths which i intended to visit.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable. For us the location was great, not too far from the town centre and also supermarkets were just down the road.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Delphine

Liked: Staff & service, property conditions & facilities, room comfort

Motel confortable et calme

Hôtel bénéficiant d’un emplacement très pratique, à une quinzaine de minutes à pied des sites géothermiques. Accueil très agréable et efficace. Nous avons aussi beaucoup apprécié la baignoire à remous ! Petit bémol sur la propreté de la chambre, qui ne nous a cependant pas empêché de profiter de son confort.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff. Very helpful with Babies cot. Clean tidy premises .
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
It was our first trip to Rotorua so we were really excited. The motel was in a good location so easy commute to all Rotorua attractions. We booked Emerald spa motor inn for the personal Jacuzzi but it was not satisfactory. Also the bedside lamps were not working and the aircon was too noisy.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious tidy room, the huge spa in the bathroom was great.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

OK stay but our room location was awful

Room was close to the road so it was not quiet. There was maintenance work going on and the workers left scaffolding laying on the walkway just outside our door. We had to step over it to get out of the room. The toilet was located way too close to the wall. Room was a bit cramped but OK. Sufficient parking. Short drive to downtown. Friendly, helpful staff.
Stayed 4 nights in May 2019
Verified

6/10 Okay

Dee

Disliked: Property conditions & facilities
Rooms are looking really tired with the showers looking a bit dirty. Cups had not been cleaned properly and still dirty from previous guest. Used to be a great place to stay however seems to have different owners. Asked if the pool was open and told to take the cover back ourselves - not very inviting for guests and also covered in leaves.
Stayed 1 night in May 2019
Verified

8/10 Good

TjBlo

Liked: Property conditions & facilities
We happen to be here during Good Friday and did not have cleaning service during our stay. The jacuzzi was wonderful after a day of walking around. But the rooms are a bit odd as the door and wall facing the courtyard is all glass so everyone can see in everyone else's rooms unless you keep your curtain close throughout.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Owner was very helpful but the room was very small
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Not what I expected for the price.. Area was very cramped. Could not smoke outside except in designated area next to dustbins..Inaccessible power sockets in bedroom. Cheap toilet rolls.. No window in bedroom. Felt like a dungeon..
Stayed 7 nights in Feb 2019