2/10 Terrible
Linda S.
Oct 13, 2025
Disliked: Cleanliness
We were 3 women traveling for 1month in Italy, we stayed in 5 different apartments and houses . This was by far the worst of them all. The tax payment which is supposed to be paid at the property had to be done beforehand, and either done by paypal or another debit application, which charged a service charge and cash advance fee. The lock system, is done through an app. It never worked correctly. Sometimes we would have to wait for someone to exit so we could get in the front entry. The apartment is far from a penthouse, it is on the top floor. It is extremely dated, and run down. The kitchen is newish, but there were not enough coffee cups for 3 people,not a wine glass in sight.And a coffee pot that was so old that it spun on the stove top. The tea maker cord was frayed. The paint was peeling, the outlets were overloaded. No soap or any toiletries were provided. The shower was hot, and the water pressure decent. You could hear everything through the walls of the other apartment. One of the bedrooms has the only window that opens into the hallway corridor of the building. Paul did try to make the best at communicating but at time lacked answering and providing solutions. Having an outside space was nice, but did not make up for the rest that lacked.
Linda S.
Stayed 3 nights in Oct 2025
