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NH Collection Roma Centro

4.0 out of 5.0

Recent guest reviews

By pass this hotel. It is being refurbished, but that means some work is being conducted at night. Air con does not work in rooms and windows do not open. Poor check in facility, one of our guests did not receive his room as it was given to aircrew. Overall very shabby.

We were very disappointed with this hotel. Some of the older staff are rude and the Ambassador is an offhand person that doesn't know that in the hospitality industry the customer is the priority. He never once smiled. The 4 young women in the reception are a good example of what the 'managers' should do always 'smile' for the customers. We had a problem with television, the English channels didn't work thoughout our stay. Despite the duty manager promising to get it repaired, the channels didn't work at all. We had a connectivity problem with the WiFi when we asked the staff for help, they said the problem was our devices even know we've used this devices without any problems in hotels around the world. One member of staff later told me that many hotel guests were having problems with the WiFi. The hotel is under refurbishment but still has to provide the services that it promises. The bedroom was fairly clean, the cleaning staff were efficient and friendly. The best thing about this hotel was the breakfast...

I stayed here as part of a large group with business at the Vatican. Location was good, rooms were decent sized, and service was good. Meals in the restaurant were part of our package with a great buffet in the morning and good dinner selections. There is also a small lobby bar.

The hotel was being refurbished but our room was clean and comfy. The location was excellent for the main tourist sights, and the staff couldn’t have been more accommodating. The hotel is situated on a quiet street, but there are some great bars near by.

Friendly and attentive workers. Reasonable prices. Attractive and comfortable. I would recommend and love the chance to go back. I also felt very comfortable with the fact that I only spoke English and my Italian language skills were non-existent.

This hotel on arrival we thought was OK but on leaving, our opinion was Great Hotel for comfort, relaxing and position. The breakfast was well balanced and if you had any other requirements nothing was too much trouble

The title says it all really. It wasn’t a disaster, but there’s no way I will go back. The staff are fine, but the rooms are very old and largely worn out ... although I have to say the bed was very comfortable! Couldn’t recommend unless with a very cheap deal!

Bathroom dirty , shower etc. Glasses and wine glasses in room dirty. Dirty floor horrible smell in the room. Service awful not friendly attitude and very negative staff, not willing to help and attend. Room service the worst run by one person and they dont honor whats on the menu said. Said 24 hrs service but is not true. Call for assistance the never answer be aware if you have sn emergency they will never answered the phone. Dont waste your money when there is so many alternatives hotels and air bnb better alternatives .

This was another pleasant stay in one of my favourite hotels. The staff are helpful and efficient and one is made to feel a valued guest. Really excellent value for money in central lovation. Strongly recommended!

We stayed at this great hotel for three nights and were completely happy with our choice. Our room was reasonable and we selected a suite which was enormous! We had two baths and two bedrooms and we could see the dome of St Peters in the distance. The location is in an elegant neighborhood but within easy walking distance to the Piazza del Poppolo and St. Peter's. We enjoyed the quiet neightborhood and the easy proximity to many sites. The hotel is very nice, modern, and well appointed. Breakfast was great. Highly recommend.

Via Dei Gracchi 324 Rome RM

Hotel highlights

  • Walking distance to Piazza del Popolo
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Prati, NH Collection Roma Centro is within a 10-minute walk of popular sights such as Piazza del Popolo and Santa Maria del Popolo. This 4-star hotel has 274 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's in central Rome and also close to Via Cola di Rienzo and Piazza Venezia.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in local cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All of NH Collection Roma Centro's 274 air-conditioned rooms provide minibars, safes, and desks. Guests can enjoy digital TV and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets.


Property features

Guests of NH Collection Roma Centro enjoy a fitness center, free WiFi in public areas, and 22 meeting rooms. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a conference center, a business center, and a terrace.

Room options

Superior Room, View

Full 1 | Twin 2 | Sleeps 2

Suite

Full 1 | Twin 2 | Sleeps 2

Premium Room

Full 1 | Twin 2 | Sleeps 2

Premium Room, View

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

58.0% of guests recommend this hotel

Total of 1853 reviews