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Hotel Ciao

Property class: 1

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Photo gallery for Hotel Ciao

A building facade with multiple windows, some with shutters, and a decorative archway at the bottom.
A narrow hallway with wooden flooring and white walls.
A modern bathroom with a glass shower enclosure, a round sink with a wooden countertop, and a white toilet.
A hotel room with two beds, a small table, a chair, a radiator, and a window with curtains.
A marble staircase with a handrail, leading to a door at the top.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
Via Marsala 96B, Rome, RM, 00185
  • Place, Via Marsala
    ‪1 min walk‬
  • Place, University of Roma-La Sapienza
    ‪8 min walk‬
  • Place, Via Nazionale
    ‪10 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪31 min drive‬

Room options

View all photos for Classic Double Room

A modern bedroom with a large bed, two bedside tables, and a chair.

Classic Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

A hotel room with a large bed, a wooden nightstand, a desk with a chair, a vase with flowers, and a painting on the wall.

Classic Single Room

8.8 out of 10
Excellent
(10 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

A hotel room with a striped wall, a bed with patterned bedding, a small table, and a chair.

Classic Triple Room

  • 247 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Private External Bathroom

A bedroom with a bed, red chairs, a bedside table, a lamp, and a wardrobe.

Double Room Private External Bathroom

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room

A bedroom with a bed, red chairs, a bedside table, a lamp, and a wardrobe.

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

A bedroom with a bed, a wooden chair, a nightstand, and a wall-mounted TV.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

A bedroom with a bed, a desk, a chair, a TV, and a wardrobe.

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Single Room

A neatly made bed with patterned bedding, a bedside table, a wall-mounted light, and a wooden canopy structure.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

A modern hotel room with a large bed, bedside tables, a mirror, and a wardrobe.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Rome

Located in Rome City Centre within a short walk of Via Nazionale, Hotel Ciao is within a mile (2 km) of other popular sights such as Via Veneto. This 15-room hotel welcomes guests with conveniences like free in-room WiFi and concierge services. It's connected to the convention center in central Rome and also close to Colosseum and Villa Borghese.

What's nearby

  • Via Marsala - 1 min walk - 0.0 miles
  • University of Roma-La Sapienza - 8 min walk - 0.5 miles
  • Basilica di Santa Maria Maggiore - 8 min walk - 0.5 miles
  • Via Nazionale - 10 min walk - 0.6 miles
  • Teatro dell'Opera di Roma - 10 min walk - 0.6 miles

Getting around

  • Rome Termini Station - 2 min walk
  • Termini Tram Stop - 6 min walk
  • Ciampino Airport (CIA) - 34 min drive

Restaurants

  • ‪VyTA Boulangerie - ‬2 min walk
  • ‪Eccellenze della Costiera - ‬4 min walk
  • ‪Trombetta - ‬3 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Mancini La Porchetta di Ariccia - ‬3 min walk

About this property

Hotel Ciao

Guests of Hotel Ciao have access to free WiFi in public areas. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables.
Guests can expect to find free WiFi and TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers. Other amenities include safes, desks, and wardrobes or closets. Bathrooms are shared.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator (23 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Frequently asked questions

What can I see within easy reach of Hotel Ciao?

This hotel is situated in Rome City Centre within a short 12-minute walk of Via Nazionale and also 19 minutes on foot from Via Veneto. You'll also find Villa Borghese and Colosseum within a short drive.

Is there parking available at Hotel Ciao?

No, this hotel doesn't offer parking.

Does Hotel Ciao have a casino?

No, Hotel Ciao doesn't have a casino.

Will I find an indoor pool at Hotel Ciao?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Ciao?

Couples staying at this hotel will value amenities like a down comforter, a courtyard view in some guestrooms, as well as concierge services.

Are there hot tubs at Hotel Ciao?

No, this hotel doesn't have a spa tub.

Does Hotel Ciao have a restaurant that serves breakfast?

No, Hotel Ciao doesn't have a restaurant that serves breakfast.

Will Hotel Ciao allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Ciao for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hotel Ciao?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Ciao?

The closest major airport to Hotel Ciao is Ciampino Airport (CIA), which is 16.1 mi away (34 minutes by car). Another top airport is Fiumicino - Leonardo da Vinci Intl. Airport (FCO), which is located 18.9 mi away (44-minute drive).

Hotel Ciao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 144 out of 270 reviews
Rating 8 - Good. 74 out of 270 reviews
Rating 6 - Okay. 30 out of 270 reviews
Rating 4 - Poor. 8 out of 270 reviews
Rating 2 - Terrible. 14 out of 270 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, Great staff, Ideal location
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property and super helpful staff. Would absolutely stay here again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the cost. Very professional staff and great communication. FANTASTIC AC!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a short stay. The staff was very helpful. The air conditioning was incredible
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay when using public transportation especially the train
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming staff. Bit confusing where office was at first but was a excellent place to stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcoming staff team and great croissants and drinks for breakfast. An amazing stay thank you so much.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right next to Roma Termini station. Staff was super helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location besides supermarket and train station. Fridge and aircon were both nice and cold in the hot summer
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I (in our 60’s) stayed in double room for 2 nights at Hotel Ciao and were happy with it. Staff helpful. Spacious, quiet room. Hotel and neighborhood felt safe. Across the street from the train/metro station so great base for sightseeing but also easy to walk to many attractions. Easy to catch early Leonardo Express train to Rome airport. We would definitely stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! We had a really great experience with this hotel. The receptionist was such a lovely lady who spent a lot of time giving us pointers on how best to explore the city. She also gave us restaurant recommendations and was very responsive to our questions throughout. The room was clean and the property was well-maintained. I truly did not except that exceptional of an experience. The location is also VERY convenient. I would absolutely recommend staying at this property.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic. Charming. Immaculately clean and incredibly close to the Roma Termini station. Great and safe location. Excellent access to stores and shops and food. The staff was incredibly accommodating and we have no hesitation in recommending it. Would absolutely stay again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the train station, which is convenient, and if you're ok with walking to the monuments it's safe. Don't recommend walking East from the hotel after dark though. Staff was excellent, very helpful!
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
the room was never cleaned, They just remade the beds
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was wonderful stay at Hotel Ciao., If I’m in Rome again I will definitely stay here.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Very convenient being near the train station and the metro to get around Rome . Very accommodating to all our needs - spoke English at the desk. This made our trip in Rome, so enjoyable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was very welcoming and friendly. Wish I could have stayed more than one night!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very friendly and helpful. The rooms were very clean. The air conditioning worked well. Location was perfect. Very close to the train station and many restaurants. Would book again and recommend to others.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk was super helpful and knowledgeable. Our room was pretty basic but clean. We were so busy to see the sites it didn’t matter to us. The location is great and a very short walk across the street to the train station and subways.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location, right by the train station. Easy to get all over the place. Prices are reasonable.
Stayed 2 nights in Feb 2026